Cxone Jobs in Utah (NOW HIRING)

Nice CXOne Senior Developer • Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio • Hands-on experience ...

Continuously build expertise in NICE CXone's WFM tools Alignment * Ensure staffing plans align with forecasted volume and business priorities * Partner with Customer Care leadership to keep ...

The CXone media services team writes software that powers over 6 billion customer phone calls per year. As an experienced team accustomed to real-time communication, we use SIP, RTP, C++, C#, REST ...

The CXone media services team writes software that powers over 6 billion customer phone calls per year. As an experienced team accustomed to real-time communication, we use SIP, RTP, C++, C#, REST ...

You will collaborate with product and R&D teams to ensure our infrastructure supports mission-critical solutions including CXOne, IEX/WFM, and other enterprise platforms, while setting enterprise ...

They are seeking a Director of Product Management to lead the strategy and execution for the CXone platform, focusing on AI-native capabilities and managing a team of Product Managers to drive cross ...

Handle real-time inbound calls and cases via NICE Cxone platform and Salesforce CRM. Maintain high phone queue availability and adherence to schedule. * Troubleshoot Specialty Hardware: Diagnose and ...

Handle real-time inbound calls and cases via NICE Cxone platform and Salesforce CRM. Maintain high phone queue availability and adherence to schedule. * Troubleshoot Specialty Hardware: Diagnose and ...

Handle real-time inbound calls and cases via NICE Cxone platform and Salesforce CRM. Maintain high phone queue availability and adherence to schedule. * Troubleshoot Specialty Hardware: Diagnose and ...

... CXone's internal pipeline of leadership talent • Prioritize and manage department activities and projects in accordance with the department's goals. Qualifications : Required : • Bachelor ...

Support the execution of NiCE's global social media strategy, helping bring the AI-first positioning and CXone narrative to life across key channels. * Manage the global social editorial calendar ...

The Program Manager serves an instrumental role in delivering NICE CXone software features to the marketplace. Fulfilling the role as Program Manager will help drive, plan and standardize software ...

NetSuite (ERP & financial data) Certinia (Professional Services Automation) NICE CXOne (Contact Center) DocuSign (Contract execution) Conga Composer (Document generation) Enablix (Sales enablement ...

As a Software Engineer on the User Hub team, you'll help build and enhance one of the most critical areas of the NiCE CXone platform-the experience customers rely on to manage employees, teams ...

You will collaborate with product and R&D teams to ensure our infrastructure supports mission-critical solutions including CXOne, IEX/WFM, and other enterprise platforms, while setting enterprise ...

You will collaborate with product and R&D teams to ensure our infrastructure supports mission-critical solutions including CXOne, IEX/WFM, and other enterprise platforms, while setting enterprise ...

The Lead Program Manager serves an instrumental role in delivering CXone infrastructure and key initiatives the marketplace. Fulfilling a high visibility role on cross-department projectteams, the ...

You will collaborate with product and R&D teams to ensure our infrastructure supports mission-critical solutions including CXOne, IEX/WFM, and other enterprise platforms, while setting enterprise ...

Answer 2-3 incoming customer chats concurrently, using the NICE CXOne platform, totaling roughly 40 chats per 8-hour shift or more * This is a sales job; you will consult customers on the best value ...

Direct the Call Center Software SME to fully utilize our platforms (e.g., NICE CXone, FieldRoutes/PestRoutes, Cognigy) * Monitor real‑time performance and intraday adjustments to protect Service ...