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Cx Program Manager Jobs in Stamford, CT (NOW HIRING)

TekWissen LLC

Project Manager II

New York, NY · On-site

$60/hr

The CX Program Management team at client Commodity Insight is dedicated to leading and overseeing projects that enhance client experiences and drive business growth. Our mission is to empower both ...

Miratech

Program Manager

New York, NY · On-site +1

The Program Manager will be tasked with developing programs to support the organization's strategic ... Experience in FinTech, CX / Contact Center domains Additional Information We offer: * Culture of ...

Miratech

Program Manager

New York, NY · On-site +1

The Program Manager will be tasked with developing programs to support the organization's strategic ... Experience in FinTech, CX / Contact Center domains Additional Information We offer: * Culture of ...

Miratech

Program Manager

New York, NY · On-site +1

The Program Manager will be tasked with developing programs to support the organization's strategic ... Experience in FinTech, CX / Contact Center domains Additional Information We offer: * Culture of ...

Braze

Director, CX Business Systems

New York, NY

We are seeking a Director, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic ...

VML

Program Manager - Freelance

New York, NY

Freelance Program Manager - Pharma Division: Health Location: NYC - Hybrid Who we are looking for ... Self-driven with proven experience working with multi-disciplinary teams (CX, UX, Tech, Creative ...

Braze

Director, CX Business Systems

New York, NY · On-site

... BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX ... technology stack. This is a critical and visible leadership role for an experienced and visionary ...

VML

Program Manager - Freelance

New York, NY · On-site

Freelance Program Manager - Pharma Division: Health Location: NYC - Hybrid Who we are looking for ... Self-driven with proven experience working with multi-disciplinary teams (CX, UX, Tech, Creative ...

Pfizer, Inc.

Sr. Manager, CX Research

New York, NY · On-site

$124K - $207K/yr

The Sr. Manager, CX Research, within the CX Research department, plays a pivotal role in shaping ... We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives ...

Pfizer

Sr. Manager, CX Research

New York, NY

$124K - $207K/yr

The Sr. Manager, CX Research, within the CX Research department, plays a pivotal role in shaping ... We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives ...

INLINE PLASTICS CORP

Sr CX Strategist

Shelton, CT · On-site

Align demand-experience reporting with the broader Voice of the Customer program. * Support ... Experience working in ERP systems to manage and process orders (Epicor preferred) as well as ...

Notion Labs, Inc

CX Knowledge Architect

New York, NY · On-site

$136K - $160K/yr

Program + system ownership: experience owning an end-to-end knowledge system (not just shipping individual docs) in knowledge management, CX enablement, technical writing, content ops, or adjacent ...

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All JobsCx Program JobsCx Program Manager JobsCx Program Manager Jobs in Stamford, CT

Cx Program Manager information

See Stamford, CT salary details

$41.1K

$114.6K

$167.5K

How much do cx program manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for cx program manager in Stamford, CT is $114,630.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,800.00 and $141,300.00 per year, depending on experience, location, and employer.

What is a CX program manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX program manager?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is the average salary for a Cx Program Manager?

The average salary for a Cx Program Manager typically ranges from $90,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications may earn higher compensation. Salary levels can also be influenced by the size of the organization and the complexity of customer experience initiatives.

What are popular job titles related to Cx Program Manager jobs in Stamford, CT?

For Cx Program Manager jobs in Stamford, CT, the most frequently searched job titles are:

What job categories do people searching Cx Program Manager jobs in Stamford, CT look for?

The top searched job categories for Cx Program Manager jobs in Stamford, CT are:

What cities near Stamford, CT are hiring for Cx Program Manager jobs?

Cities near Stamford, CT with the most Cx Program Manager job openings:

Cx Program Manager jobs near you
Infographic showing various Cx Program Manager job openings in Stamford, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $114,630 per year, or $55.1 per hour.

Project Manager II

TekWissen LLC

New York, NY • On-site

$60/hr

Contractor

Re-posted 23 days ago

Job description

Overview: 
 
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our Clients it is an American publicly traded corporation deals with business are financial information and analytics, which helps investors pinpoint global opportunities.  
  
Position: Project Manager II 
Location: New York, NY 10041 
Duration: 12 Months    
Job type: Contract    
Work Type: Onsite
   
Job Description:    
 
 
The Team:
The CX Program Management team at client Commodity Insight is dedicated to leading and overseeing projects that enhance client experiences and drive business growth. Our mission is to empower both internal and external clients with a focus on value, trust, and delight, achieved through effective collaboration, strategic planning, and continuous improvement. We work closely with stakeholders across various departments to manage and execute a diverse range of projects aimed at improving customer interactions and operational efficiency while driving change. By fostering a culture of collaboration and innovation, we ensure that all initiatives align with organizational goals. Through our commitment to excellence and a people-centered approach, the CX Program Management team plays a vital role in maintaining client Commodity Insight's leadership in delivering exceptional customer experiences.
Responsibilities and Impact:
  • Lead Program Management: Lead and manage all aspects of program management for CX projects, including strategy development, stakeholder engagement, and communication planning, to ensure successful project outcomes.
  • Project Oversight: Oversee project planning, execution, and delivery, ensuring adherence to timelines, budgets, and quality standards while driving continuous improvement in project performance.
  • Stakeholder Collaboration: Collaborate with stakeholders to gather feedback and assess program performance, implementing necessary improvements to enhance service delivery and customer interactions.
  • Training and Change Management: Work with the Change Management Lead to design and implement training programs that support change management initiatives, enhancing team capabilities and ensuring smooth transitions during project execution.
  • Cross-Functional Facilitation: Facilitate cross-functional collaboration to drive technology transformation and process improvement efforts, ensuring alignment with organizational goals and client needs.
  • Release Management: Manage release management processes to ensure timely and effective delivery of projects, contributing to the overall success of the CX Program Management team.
  • Professional Development and Global Impact: Benefit from growth and development opportunities within a dynamic team, gaining exposure to industry leaders and policymakers, while engaging in a global role that allows you to influence and drive change on an international scale.
  • Gainsight and GenAI Expertise: Utilize knowledge of Gainsight, customer success platforms, education platforms, community platforms, and GenAI technologies to enhance customer success initiatives and drive innovation in project outcomes.
Basic Required Qualifications:
  • Bachelor's degree in Business Administration, Project Management, or a related field; a Master's degree is preferred.
  • Minimum of 6 years of experience in project management, with a focus on cross-team collaboration using Agile methodologies and tools.
  • Proven experience in program management within technology and customer experience contexts.
  • Demonstrated ability to manage and influence multiple business stakeholders, effectively engaging with and aligning enterprise senior leadership.
  • Knowledge and experience with Gainsight, customer success platforms, education platforms, community platforms, and GenAI technologies.
Key Soft Skills:
  • Exceptional leadership and collaboration abilities, fostering a culture of innovation and teamwork.
  • Strong analytical and problem-solving skills, with a proactive approach to challenging the status quo.
  • Adaptability and resilience in managing change within a fast-paced environment.
  • Excellent time management and organizational skills, capable of multitasking and prioritizing effectively.
  • Strategic thinking with the ability to drive results and build productive relationships across teams.
Additional (STRONGLY PREFERRED) Qualifications:
  • Change Management and/or PMP certification preferred.
  • Knowledge of applications such as Salesforce, Marketo, Cvent, commercial platforms, and OneTrust.
  • Familiarity with data analysis and visualization tools (e.g., Tableau, Power BI).
  • Ability to work in an agile environment with a focus on LEAN
*SOME BUSINESS TRAVEL (ABOUT 5%) REQUIRED FOR THIS ROLE
 
TekWissen® Group is an equal opportunity employer supporting workforce diversity. 
 

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.

TekWissen® is an equal opportunity employer supporting workplace diversity. 

TekWissen logo

About TekWissen

Sourced by ZipRecruiter

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2009

Social media

Twitter

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