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Cx Program Manager Jobs in Memphis, TN (NOW HIRING)

Whistleexpresscarwash

Team Member

Memphis, TN · On-site

$9.70 - $14/hr

... Manage member accounts, including cancellations, plan changes, and overall member experience (CX ... A 60-day structured certification program sets you up from day one.You'renot cleaning a car.You ...

Whistleexpresscarwash

Team Member

Memphis, TN · On-site

$9.70 - $14/hr

... Manage member accounts, including cancellations, plan changes, and overall member experience (CX ... A 60-day structured certification program sets you up from day one.You'renot cleaning a car.You ...

Whistleexpresscarwash

Team Member

Memphis, TN · On-site

$9.70 - $14/hr

... Manage member accounts, including cancellations, plan changes, and overall member experience (CX ... A 60-day structured certification program sets you up from day one.You'renot cleaning a car.You ...

Take 5 Car Wash

Team Member

Southaven, MS · On-site

$9.20 - $14/hr

... Manage member accounts, including cancellations, plan changes, and overall member experience (CX ... A 60-day structured certification program sets you up from day one. You're not cleaning a car. You ...

Take 5 Car Wash

Team Member

Collierville, TN · On-site

$9.70 - $14/hr

... Manage member accounts, including cancellations, plan changes, and overall member experience (CX ... A 60-day structured certification program sets you up from day one. You're not cleaning a car. You ...

Take 5 Car Wash

Team Member

Southaven, MS · On-site

$11.50 - $14.75/hr

Manage member accounts, including cancellations, plan changes, and overall member experience (CX ... A 60-day structured certification program sets you up from day one. You're not cleaning a car. You ...

Take 5 Car Wash

Team Member

Collierville, TN · On-site

$10.75 - $14/hr

Manage member accounts, including cancellations, plan changes, and overall member experience (CX ... A 60-day structured certification program sets you up from day one. You're not cleaning a car. You ...

Take 5 Car Wash

Team Member

Southaven, MS · On-site

$9.20 - $14/hr

... Manage member accounts, including cancellations, plan changes, and overall member experience (CX ... A 60-day structured certification program sets you up from day one. You're not cleaning a car. You ...

Take 5 Car Wash

Team Member

Southaven, MS · On-site

$11.50 - $14.75/hr

Manage member accounts, including cancellations, plan changes, and overall member experience (CX ... A 60-day structured certification program sets you up from day one. You're not cleaning a car. You ...

Stellantis

Design Quality Lead BCIM

Southaven, MS · On-site

... manages risk, and provides cross‑functional leadership to engineering, suppliers, and program ... Begin involvement 4 weeks before PM or upon A3Q release from CX . * Lead quality convergence toward ...

Stellantis

Design Quality Lead BCIM

Memphis, TN

... manages risk, and provides cross‑functional leadership to engineering, suppliers, and program ... Begin involvement 4 weeks before PM or upon A3Q release from CX . * Lead quality convergence toward ...

Stellantis

Design Quality Lead BCIM

Southaven, MS · On-site

... manages risk, and provides cross‑functional leadership to engineering, suppliers, and program ... Begin involvement 4 weeks before PM or upon A3Q release from CX . * Lead quality convergence toward ...

Stellantis

Design Quality Lead BCIM

Memphis, TN · On-site

... manages risk, and provides cross‑functional leadership to engineering, suppliers, and program ... Begin involvement 4 weeks before PM or upon A3Q release from CX . * Lead quality convergence toward ...

SpaceXAI

Mechanical Commissioning Engineer

Memphis, TN · On-site

Support and deliver training programs for operations and maintenance teams on commissioned systems ... Commissioning (Cx) experience, including functional performance testing, airflow/water flow ...

New

SpaceXAI

Mechanical Commissioning Engineer

Memphis, TN · On-site

Support and deliver training programs for operations and maintenance teams on commissioned systems ... Commissioning (Cx) experience, including functional performance testing, airflow/water flow ...

New

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Showing results 21-37

All JobsCx Program JobsCx Program Manager JobsCx Program Manager Jobs in Memphis, TN

Cx Program Manager information

See Memphis, TN salary details

$34.4K

$95.9K

$140.1K

How much do cx program manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for cx program manager in Memphis, TN is $95,914.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $118,300.00 per year, depending on experience, location, and employer.

What is a CX program manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX program manager?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is the average salary for a Cx Program Manager?

The average salary for a Cx Program Manager typically ranges from $90,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications may earn higher compensation. Salary levels can also be influenced by the size of the organization and the complexity of customer experience initiatives.

What job categories do people searching Cx Program Manager jobs in Memphis, TN look for?

The top searched job categories for Cx Program Manager jobs in Memphis, TN are:

Cx Program Manager jobs near you

Team Member

Whistleexpresscarwash

Memphis, TN • On-site

$9.70 - $14/hr

Full-time

Re-posted 22 days ago

Job description

Most places will give you a job. We give you something to own.
At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the lot, in the tunnel, and at the vacuum station. You'll guide guests through the wash experience, keep the site running at full speed, and be the reason someone's day gets a little better.
The work is physical, the crew is tight, and every shift has a visible result. If you're someone who needs to be on the move to feel alive, this is your kind of place.Key Responsibilities:Welcome Station and Sales Performance- Provide excellent customer service with a friendly and professional attitude.- Support sales and membership growth through consistent processes and knowledgeable guidance.- Assist with member sign-ups, changes, and account management.- Follow company policies related to pricing and discounts.Wash Station Service- Follow safety procedures and maintain a clean, organized wash area.- Assist with vehicle preparation, including identifying preexisting conditions.- Operate wash equipment safely and efficiently.- Communicate effectively with team members and management regarding operational issues.Convenience Station- Engage with customers professionally to ensure a positive experience and encourage Google reviews.- Manage member accounts, including cancellations, plan changes, and overall member experience (CX).- Stock and organize detail centers to maintain accessibility and inventory accuracy.- Empty trash cans regularly and maintain clean work areas.- Maintain vacuum stations by checking for clogs and emptying canisters.- Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.General Duties- Maintain professional conduct and adhere to uniform standards at all times.- Perform opening and closing duties to ensure smooth operations.- Clean and maintain the tunnel to ensure safety and operational efficiency.- Prepare towels and other necessary materials to support daily operations. #LI-DNIWhatWe'reLooking ForWedon'thire forwhat you know. Wehirefor how you show up.- You take ownership. Youdon'twait to be told twice, and youdon'tleave things half done.- You'recurious. When somethingdoesn'tmake sense, you figure it out before you ask someone else to figure it out for you.- You bringthe energy. Positive, team-first, and genuinely into doing the job well.- You'rephysically active and comfortable working outdoors in all kinds of weather.- No experiencerequired. A 60-day structured certification program sets you up from day one.You'renot cleaning a car.You'reclearing the way.The best version of this industryhasn'tbeen built yet.We'rebuilding it now. If you run it like you own it,there'sa place here for you.

Base Pay Range

$9.70 - $14.00

If you're ready to take the wheel and drive performance across a growing territory, we want to hear from you.

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