Complete all requested commissioning documentation, including test reports, Cx checklists ... and operational goals. * Assist the field team with the development of MEP and commissioning ...
Complete all requested commissioning documentation, including test reports, Cx checklists ... and operational goals. * Assist the field team with the development of MEP and commissioning ...
Relationship Manager, CX
Chicago, IL · On-site
$69 - $84/hr
You'll also serve as a critical feedback loop -- helping Product, Engineering, and Operations understand how customers use our platform and where we can improve. If you're enthusiastic, solutions ...
Relationship Manager, CX
Chicago, IL · On-site
$69 - $84/hr
You'll also serve as a critical feedback loop -- helping Product, Engineering, and Operations understand how customers use our platform and where we can improve. If you're enthusiastic, solutions ...
FinTech CX Specialist
Chicago, IL · On-site
$18.25 - $23/hr
Strong administrative and compliance acumen, strategic thinking, and operational rigor * Ability to work cross‑functionally with various teams * Track record of multitasking customer needs and ...
FinTech CX Specialist
Chicago, IL · On-site
$18.25 - $23/hr
Strong administrative and compliance acumen, strategic thinking, and operational rigor * Ability to work cross‑functionally with various teams * Track record of multitasking customer needs and ...
... operations to maximize growth. Forrester's VIP service tier meets the unique needs of clients that ... The CX Executive Partner also supports new business development both within existing client ...
... operations to maximize growth. Forrester's VIP service tier meets the unique needs of clients that ... The CX Executive Partner also supports new business development both within existing client ...
Relationship Manager, CX
Chicago, IL · On-site +1
You'll also serve as a critical feedback loop - helping Product, Engineering, and Operations understand how customers use our platform and where we can improve. If you're enthusiastic, solutions ...
Relationship Manager, CX
Chicago, IL · On-site +1
You'll also serve as a critical feedback loop - helping Product, Engineering, and Operations understand how customers use our platform and where we can improve. If you're enthusiastic, solutions ...
... CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise ... As an Alliance Sales Project Operations specialist, you will be empowered to drive alignment and ...
... CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise ... As an Alliance Sales Project Operations specialist, you will be empowered to drive alignment and ...
Supervisor, Operations - Seasonal Full Location: OAK BROOK - US Are you positive, motivated and ... Results-CX is an equal opportunity and affirmative action employer and will consider all qualified ...
Supervisor, Operations - Seasonal Full Location: OAK BROOK - US Are you positive, motivated and ... Results-CX is an equal opportunity and affirmative action employer and will consider all qualified ...
Applications and Integrations Lead
Chicago, IL · On-site
$105K - $164K/yr
... and GTM/CX applications, maintaining compliance with SOX and ITGC standards and optimal operational health * Integration Architecture & Delivery - Own the project lifecycle for all net-new ...
Applications and Integrations Lead
Chicago, IL · On-site
$105K - $164K/yr
... and GTM/CX applications, maintaining compliance with SOX and ITGC standards and optimal operational health * Integration Architecture & Delivery - Own the project lifecycle for all net-new ...
Consumer Operations Team Lead (Bilingual Spanish/English)
Chicago, IL · On-site
$72.30 - $105/hr
Drive team performance and accountability by monitoring and managing key operational KPIs, including AHT, CX, QA, adherence, hold time, and silent time.* Monitor productivity, quality, and work ...
Consumer Operations Team Lead (Bilingual Spanish/English)
Chicago, IL · On-site
$72.30 - $105/hr
Drive team performance and accountability by monitoring and managing key operational KPIs, including AHT, CX, QA, adherence, hold time, and silent time.* Monitor productivity, quality, and work ...
Drive team performance and accountability by monitoring and managing key operational KPIs, including AHT, CX, QA, adherence, hold time, and silent time. * Monitor productivity, quality, and work ...
Drive team performance and accountability by monitoring and managing key operational KPIs, including AHT, CX, QA, adherence, hold time, and silent time. * Monitor productivity, quality, and work ...
Drive team performance and accountability by monitoring and managing key operational KPIs, including AHT, CX, QA, adherence, hold time, and silent time. * Monitor productivity, quality, and work ...
Drive team performance and accountability by monitoring and managing key operational KPIs, including AHT, CX, QA, adherence, hold time, and silent time. * Monitor productivity, quality, and work ...
Digital Marketing & Research Senior Manager - Marketing (Hybrid)
Chicago, IL · Hybrid
$180K - $230K/yr
At Google Operations Center we help Google users and customers solve problems and achieve their ... CX). Deep dive to create Root Cause Analyses (RCAs) and develop remediation strategies for ...
Digital Marketing & Research Senior Manager - Marketing (Hybrid)
Chicago, IL · Hybrid
$180K - $230K/yr
At Google Operations Center we help Google users and customers solve problems and achieve their ... CX). Deep dive to create Root Cause Analyses (RCAs) and develop remediation strategies for ...
... CX applications, maintaining compliance with SOX and ITGC standards and optimal operational health * Integration Architecture & Delivery- Own the project lifecycle for all net-new integrations ...
... CX applications, maintaining compliance with SOX and ITGC standards and optimal operational health * Integration Architecture & Delivery- Own the project lifecycle for all net-new integrations ...
... CX platforms Proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions ... Experience with Agile/Scrum or SAFe frameworks and tools (e.g., Jira, Confluence, Azure DevOps). ...
Quick apply
... CX platforms Proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions ... Experience with Agile/Scrum or SAFe frameworks and tools (e.g., Jira, Confluence, Azure DevOps). ...
Energy Engineer
Chicago, IL · On-site +1
Conduct RCx and Virtual Cx projects by analyzing building automation system data, interval meter data, utility data, and operational trends to identify no-cost and low-cost energy savings ...
Energy Engineer
Chicago, IL · On-site +1
Conduct RCx and Virtual Cx projects by analyzing building automation system data, interval meter data, utility data, and operational trends to identify no-cost and low-cost energy savings ...
Energy Engineer
Chicago, IL · Remote
Conduct RCx and Virtual Cx projects by analyzing building automation system data, interval meter data, utility data, and operational trends to identify no-cost and low-cost energy savings ...
Quick apply
Energy Engineer
Chicago, IL · Remote
Conduct RCx and Virtual Cx projects by analyzing building automation system data, interval meter data, utility data, and operational trends to identify no-cost and low-cost energy savings ...
Sr Partner Delivery Success Manager
Chicago, IL · On-site
$120 - $150/hr
... operational frameworks * Stay current on Parloa's platform capabilities, AI innovation, and enterprise CX transformation trends to guide partners effectively * Represent Parloa's leadership in ...
Sr Partner Delivery Success Manager
Chicago, IL · On-site
$120 - $150/hr
... operational frameworks * Stay current on Parloa's platform capabilities, AI innovation, and enterprise CX transformation trends to guide partners effectively * Represent Parloa's leadership in ...
Sr. Business Insights Analyst
Chicago, IL · On-site +1
$95K - $123K/yr
... CX/Support or Operations environment. You're also comfortable putting AI to work in your analysis, using it to move faster and sharpen the quality of your insights. To keep us headed in the right ...
Sr. Business Insights Analyst
Chicago, IL · On-site +1
$95K - $123K/yr
... CX/Support or Operations environment. You're also comfortable putting AI to work in your analysis, using it to move faster and sharpen the quality of your insights. To keep us headed in the right ...
Sr. Business Insights Analyst
Chicago, IL · On-site +1
$95K - $123K/yr
... CX/Support or Operations environment. You're also comfortable putting AI to work in your analysis, using it to move faster and sharpen the quality of your insights. To keep us headed in the right ...
Sr. Business Insights Analyst
Chicago, IL · On-site +1
$95K - $123K/yr
... CX/Support or Operations environment. You're also comfortable putting AI to work in your analysis, using it to move faster and sharpen the quality of your insights. To keep us headed in the right ...
Sr. Business Insights Analyst
Chicago, IL · On-site +1
$95K - $123K/yr
... CX/Support or Operations environment. You're also comfortable putting AI to work in your analysis, using it to move faster and sharpen the quality of your insights. To keep us headed in the right ...
Sr. Business Insights Analyst
Chicago, IL · On-site +1
$95K - $123K/yr
... CX/Support or Operations environment. You're also comfortable putting AI to work in your analysis, using it to move faster and sharpen the quality of your insights. To keep us headed in the right ...
Cx Operations information
See Romeoville, IL salary details
$10.05 - $13.70
2% of jobs
$15.79 is the 25th percentile. Wages below this are outliers.
$13.70 - $17.36
40% of jobs
The median wage is $18.88 / hr.
$17.36 - $21.01
19% of jobs
$24.24 is the 75th percentile. Wages above this are outliers.
$21.01 - $24.67
16% of jobs
$24.67 - $28.32
4% of jobs
$28.32 - $31.97
4% of jobs
$31.97 - $35.63
1% of jobs
$35.63 - $39.28
2% of jobs
$39.28 - $42.94
3% of jobs
$42.94 - $46.59
4% of jobs
$46.59 - $50.25
4% of jobs
$10
$24
$50
How much do cx operations jobs pay per hour?
What is the difference between Cx Operations vs Customer Support Specialist?
| Aspect | Cx Operations | Customer Support Specialist |
|---|---|---|
| Required credentials | Customer service experience, familiarity with CRM tools | Customer service experience, basic technical knowledge |
| Work environment | Cross-functional teams, process improvement focus | Direct customer interaction, troubleshooting |
| Employer and industry usage | Tech, SaaS, e-commerce | Retail, telecom, tech |
| Common search and comparison intent | Optimizing customer experience processes | Handling customer inquiries and issues |
While both roles focus on customer satisfaction, Cx Operations involves managing and improving overall customer experience processes, often working behind the scenes. Customer Support Specialists handle direct customer interactions, troubleshooting, and resolving issues. Cx Operations professionals typically work cross-functionally to enhance service delivery, whereas Customer Support Specialists focus on individual customer cases.
Do customer experience operations jobs require a degree?
What are customer experience operations?
What is a Cx Operations specialist?
What are popular job titles related to Cx Operations jobs in Romeoville, IL?
For Cx Operations jobs in Romeoville, IL, the most frequently searched job titles are:
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The top searched job categories for Cx Operations jobs in Romeoville, IL are:
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Cities near Romeoville, IL with the most Cx Operations job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 14 days ago
Job description
Job Description:
The Project Manager is responsible for administration of assigned projects, including specific phases of project management under supervision, working with schedules, cost projections, contracts, and project status reports.
The Project Manager with a Commissioning focus is responsible for the overall management and successful execution of all commissioning activities for commercial data center construction projects. This individual will ensure that all systems are installed, tested, and perform according to the owner's project requirements and the basis of design. The role focuses on the detailed planning and execution of Level 2 and Level 3 commissioning, meticulous tracking of Owner Furnished Contractor Installed (OFCI) equipment, and providing critical support to the client and their third-party commissioning agent during Level 4 and Level 5 testing phases.
The Commissioning Project Manager serves as a key liaison between internal stakeholders, design teams, subcontractors, and owners to drive successful handover of high-performing facilities.
Some things you can expect to do:
General Construction
Participate in owner/client sales presentations.
Participate in some design development, budget preparation, and project schedule.
Share job cost responsibility with supervising PM or Division Manager by keeping supervisor informed of efforts.
Under supervision prepare and control budget, schedule, and bid documents; negotiate and award subcontracts; help prepare profit projections.
Help conduct jobsite coordination meetings and job status reports.
Conduct project close-out duties, including final cost, punch list, final billing, and final collection of fees.
Commissioning Management
Lead the planning and scheduling of L2 (Site Acceptance/Pre-energization) and L3 (Functional Performance Testing) commissioning activities in coordination with the equipment vendors and trade partners.
Assist the client's hired commissioning agent in the execution of L4 (Integrated Systems Testing) and L5 (Post-Occupancy/Seasonal Testing) commissioning scripts and procedures.
Provide timely and clear communication of all commissioning-related project risks, schedule impacts, and progress updates to the project team, clients, and third parties.
Integrate commissioning and project schedules, issue tracking and closure, client communications, and general commissioning management.
Manage coordination and issue resolution with clients, vendors, and other stakeholders when critical commissioning issues arise. Monitor progress of commissioning activities and ensure alignment with project milestones.
Complete all requested commissioning documentation, including test reports, Cx checklists, deficiency logs, as-built or record documents, warranties, and other procedures that support a successful project closeout and handover.
Ensure field inspections, functional testing, and documentation support the successful execution of the quality and commissioning program.
OFCI Management
Create, organize, and meticulously update tracking logs for all Owner Furnished Contractor Installed (OFCI) equipment, managing the process from factory witness testing to final installation and startup.
Manage owner-contracted vendors to review and approve OFCI submittals and track procurement issues through delivery to the site.
Coordinate resolution of all vendor issues with all OFCI equipment for L2 through L5 activities. Escalate issues to the client with proactive and clear communication.
Ensure project commissioning teams are aware of and aligned with design intent and performance criteria for all OFCI equipment.
MEP Trade Management
Review and provide feedback on MEP submittals, RFIs, and Methods of Procedures (MOPs) to ensure they align with the project's commissioning and operational goals.
Assist the field team with the development of MEP and commissioning-specific tasks for the overall Project Schedule.
Team Leadership & Guidance
Lead, mentor, and train a team of commissioning project engineers, superintendents, and consultants.
Provide training and guidance to field teams on commissioning sequencing, durations, and expectations.
Coordinate andlead commissioning kickoff meetings to describe commissioning objectives and requirements to equipment vendors, subcontractors, and owner representatives.
Promote a culture of safety, quality, and accountability within the project team.
Continuous Improvement & Knowledge Sharing
Implement and maintain commissioning KPIs and continuous improvement processes to prevent repeat deficiencies and minimize impacts to project schedules.
Capture, document, and communicate lessons learned across projects to improve future commissioning efforts.
Job Requirements:
You must have at least 4 years of experience in construction project management with a strong focus on MEP systems within a data center environment.
A bachelor's degree in Engineering, Construction Management, or a related field (or equivalent work experience) is required.
You must have deep knowledge of complex data center MEP systems and a demonstrated understanding of the full (L0-L5) commissioning lifecycle.
Experience in planning and executing L2/L3 commissioning activities and familiarity with L4/L5 integrated systems testing is essential.
Proven experience managing OFCI equipment procurement, delivery, and installation processes.
Working knowledge of construction management tools such as Procore and P6 is required.
A high level of professionalism, honesty, and integrity, with the ability to work with limited supervision and travel as needed for project success.
You will really stand out if you have:
Professional certifications related to commissioning, building systems, or project management (e.g., CxA, CEM, PE, PMP)
Experience commissioning liquid cooling and high density data center environments (hyperscale / colocation)
Compensation:
The salary range is $100,000 - $135,000. The salary base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.
Eligibility:
Position requires verification of employment to work in the U.S.
Benefits:
Competitive Salary
Medical, Dental and Vision Benefits
Retirement and Savings Benefits
Flexible Spending and Health Savings Accounts
Life Insurance
Short-Term and Long-Term Disability
Educational Assistance
Paid Time Off (PTO)
Employee Assistance and Wellness Programs
Parenting Benefits
Employee Discount Programs
Pet insurance
Ryan Foundation - charitable matching funds
Paid Time for Volunteer Events
Disclaimer: Eligibility may vary based on factors such as role, hours worked, employment status, length of service, location, and other considerations. Detailed information will be shared with eligible candidates during the hiring process, and the official terms and conditions will be outlined in each individual offer document.
Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Non-Solicitation Notice to Recruitment Agencies:
Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Ryan Companies will not be responsible for any fees or expenses associated with unsolicited submissions. If recruitment services are required, we will reach out directly to agencies on our approved vendor list. We appreciate your understanding and cooperation.