ZipRecruiter

Log In

1

Cx Operations Manager Jobs in Delaware (NOW HIRING)

PNC Bank

Business Center Assistant Manager

Wilmington, DE · On-site

$53K - $89K/yr

Manages operational, human capital, reputational and business risk through adherence to established ... Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ...

BlackRock

Associate, Client Service - Delaware

Wilmington, DE · Hybrid

$14 - $19.50/hr

About this role Your Team The Client Experience Management (CEM) team sits within CX Delivery and ... Act as a primary point of contact for operational servicing inquiries and partner with internal ...

PNC

Business Banking Specialist

Wilmington, DE

Proactive lead management and referral generation--Leverages experience and acquired knowledge of ... Acts as an advocate for clients and prospects across product, support, operations or other ...

PNC Bank

Business Banking Specialist

Wilmington, DE · On-site

Proactive lead management and referral generation--Leverages experience and acquired knowledge of ... Acts as an advocate for clients and prospects across product, support, operations or other ...

PNC Bank

Branch Banker

Bear, DE · On-site

$45K - $75K/yr

Manages the customer experience by identifying opportunities to improve the customer's financial ... Participates in branch daily operations, ensuring they are completed in an efficient and accurate ...

PNC Bank

Personal Banker

Dover, DE

$41K - $68K/yr

Manages the customer experience by identifying opportunities to improve the customer's financial ... Participates in branch daily operations, ensuring they are completed in an efficient and accurate ...

PNC

Personal Banker

Wilmington, DE

$18.75 - $22.75/hr

Manages the customer experience by identifying opportunities to improve the customer's financial ... Participates in branch daily operations, ensuring they are completed in an efficient and accurate ...

PNC Bank

Personal Banker

Newark, DE · On-site

$45K - $75K/yr

Manages the customer experience by identifying opportunities to improve the customer's financial ... Participates in branch daily operations, ensuring they are completed in an efficient and accurate ...

previous pagenext page

Showing results 21-40

All JobsCx Operations JobsCx Operations Manager JobsCx Operations Manager Jobs in Delaware

Cx Operations Manager information

See Delaware salary details

$31K

$63.5K

$118.6K

How much do cx operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for cx operations manager in Delaware is $63,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,600.00 per year, depending on experience, location, and employer.

What cities in Delaware are hiring for Cx Operations Manager jobs?

Cities in Delaware with the most Cx Operations Manager job openings:

Cx Operations Manager jobs near you
Infographic showing various Cx Operations Manager job openings in Delaware as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $63,511 per year, or $30.5 per hour.

Business Center Assistant Manager

Wilmington, DE • On-site

PNC Bank
Banking and Credit Intermediation • 10K+ employees
Learn more about PNC Bankexternal

$53K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail organization, you will be based in Wilmington, DE.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Supports all aspects of branch, including individual and team, performance. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.
  • Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution.
  • Manages the branded sales process to proactively achieve sales targets and customer loyalty. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households.
  • Drives the employee experience. Responsible for acquiring and retaining talent through the coaching and development of employees. Coaches employees to achieve performance and activity expectations. Assists in the performance management process for all employees.
  • Manages operational, human capital, reputational and business risk through adherence to established policies and procedures. Exercises sound decision making to identify and mitigate potential risk.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • To learn more about this and other opportunities on our team.Watch this video.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesBranch Banking Services, Coaching Others, Decision Making and Critical Thinking, Digital Awareness, Effective Communications, Managing Multiple Priorities, Retail Lending, Selling.Work ExperienceRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationAssociatesCertificationsNo Required Certification(s)LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. This position requires the ability to serve as a Notary Public in the applicable state.Pay TransparencyBase Salary: $53,625.00 - $89,375.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 07/27/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

What PNC Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply