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Cx Designer Jobs in Washington (NOW HIRING)

[solidcore]

Senior Product Designer

Arlington, VA

$118K - $135K/yr

Collaborate with Marketing, Lifecycle, CX, Operations, and Studio teams to ensure digital ... Experience designing consumer-facing mobile apps, ideally products used frequently by large ...

[solidcore]

Senior Product Designer

Arlington, VA

$118K - $135K/yr

Collaborate with Marketing, Lifecycle, CX, Operations, and Studio teams to ensure digital ... Experience designing consumer-facing mobile apps, ideally products used frequently by large ...

[solidcore]

Senior Product Designer

Arlington, VA · On-site

$118K - $135K/yr

Collaborate with Marketing, Lifecycle, CX, Operations, and Studio teams to ensure digital ... Experience designing consumer-facing mobile apps, ideally products used frequently by large ...

GEICO

Principal Product Manager - Experience

Bethesda, MD · On-site

$140K - $229K/yr

You will partner closely with CX designers, engineering, data, legal, and treasury to modernize and evolve GEICO's payment journeys, ensuring customers can pay, manage policies, and resolve issues ...

Electrosoft

Web Designer

Arlington, VA

Web Designer Responsibilities and Duties * Design, develop, and maintain web-based interfaces and ... Experience supporting customer experience (CX), digital transformation, or service modernization ...

New

Steampunk

Senior Service Designer

Mclean, VA

$103K - $110K/yr

As a Senior Service Designer, you will be responsible for guiding government clients through our ... CX) to engage and inspire people seeking lawful immigration. * Manage the design team as well as ...

Steampunk

Senior Service Designer

Mclean, VA · On-site

$103K - $110K/yr

Overview As a Senior Service Designer, you will be responsible for guiding government clients ... overall customer experience (CX) to engage and inspire people seeking lawful immigration.

Steampunk

Senior Service Designer

Mclean, VA · On-site

$103K - $110K/yr

Overview As a Senior Service Designer, you will be responsible for guiding government clients ... overall customer experience (CX) to engage and inspire people seeking lawful immigration.

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Cx Designer information

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How much do cx designer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for cx designer in Washington is $56.15, according to ZipRecruiter salary data. Most workers in this role earn between $30.48 and $70.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cx Designer position, and why are they important?

To thrive as a Cx Designer, you need expertise in user experience (UX) and customer journey mapping, typically backed by experience in design thinking and a degree in UX, graphic design, or a related field. Familiarity with tools such as Figma, Sketch, Adobe XD, and customer feedback platforms, as well as certification in UX or CX methodologies, is highly valued. Strong communication, empathy, and problem-solving skills help Cx Designers collaborate effectively and understand customer motivations. These competencies are vital for creating seamless, customer-centric experiences that drive satisfaction and loyalty.

What is a Cx Designer?

A CX (Customer Experience) Designer focuses on creating seamless, engaging, and user-friendly experiences across all customer touchpoints. They analyze customer journeys, identify pain points, and design solutions that enhance satisfaction and loyalty. Their role often involves collaboration with UX/UI designers, researchers, and business teams to ensure a cohesive and effective experience.

What are the typical day-to-day responsibilities of a Cx Designer?

Cx Designers are responsible for mapping and analyzing the end-to-end customer journey, identifying pain points, and collaborating with cross-functional teams to create solutions that enhance customer satisfaction. A typical day may involve conducting user research, facilitating workshops with stakeholders, developing prototypes, and testing new design concepts. They often work closely with product managers, developers, and marketing teams to ensure a cohesive customer experience across all touchpoints. This dynamic environment requires adaptability, creativity, and a continuous focus on improving the overall customer experience.

How to become a customer experience designer?

To become a customer experience designer, develop skills in user research, interaction design, and usability testing, often through a degree in design, psychology, or a related field. Gaining experience with design tools like Adobe XD or Figma and building a portfolio of UX projects can also help, along with understanding customer needs and business goals. Certifications in UX or CX design can enhance your qualifications and improve job prospects.

What does a Cx Designer do?

A Cx Designer, or Customer Experience Designer, focuses on improving how customers interact with a company's products or services by designing user-friendly interfaces, workflows, and touchpoints. They use tools like user research, journey mapping, and design software to create seamless and engaging experiences that meet user needs and business goals.
What are popular job titles related to Cx Designer jobs in Washington? For Cx Designer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Cx Designer jobs in Washington look for? The top searched job categories for Cx Designer jobs in Washington are:
What cities in Washington are hiring for Cx Designer jobs? Cities in Washington with the most Cx Designer job openings:
Cx Designer jobs near you
Infographic showing various Cx Designer job openings in Washington as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $116,784 per year, or $56.1 per hour.

UI/UX & Customer Experience (CX) Expert

NuAxis Innovations LLC

Washington, DC • On-site

Full-time

Re-posted 11 days ago

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated UI/UX & Customer Experience (CX) Expert for a remote federal program opportunity.
Position Overview
The UI/UX & Customer Experience (CX) Expert designs intuitive, accessible, and user-centered digital experiences that enhance customer satisfaction and usability across enterprise web applications. This role collaborates with Product Owners, Federal Project Managers (FPMs), Business Analysts, Solution Architects, Developers, QA Engineers, and stakeholders to translate business requirements into modern, responsive, and accessible user interfaces aligned with user needs and Federal digital service standards.
Key Responsibilities
  • Lead user experience (UX) and user interface (UI) design activities throughout the product lifecycle.
  • Conduct user research, stakeholder interviews, workshops, usability studies, and journey mapping to understand user needs and pain points.
  • Design wireframes, mockups, interactive prototypes, user flows, and information architecture for web and mobile applications.
  • Develop responsive, mobile-first designs that deliver a consistent user experience across desktop, tablet, and mobile devices.
  • Design interfaces using the U.S. Web Design System (USWDS) and establish reusable design systems and component libraries.
  • Ensure compliance with Section 508, WCAG 2.1 AA, and Federal accessibility standards.
  • Collaborate with Business Analysts and Product Owners to translate business requirements into intuitive user experiences.
  • Work closely with Front-End Developers to ensure accurate implementation of approved designs.
  • Conduct usability testing, accessibility reviews, heuristic evaluations, and analyze user feedback to continuously improve application usability.
  • Create and maintain design documentation, style guides, design specifications, and UX standards.
  • Participate in Agile ceremonies, including backlog refinement, sprint planning, design reviews, and sprint demonstrations.
  • Promote human-centered design and customer experience best practices across project teams.

Required Qualifications
  • Bachelor's degree in Human-Computer Interaction (HCI), Graphic Design, User Experience Design, Information Systems, Computer Science, or a related field.
  • Minimum of 5 years of experience designing enterprise web or mobile applications.
  • Strong experience with UX research, interaction design, information architecture, and visual design.
  • Experience creating wireframes, prototypes, and high-fidelity UI designs using Figma, Adobe XD, Sketch, or similar design tools.
  • Experience designing responsive, mobile-first applications.
  • Experience implementing or designing with the U.S. Web Design System (USWDS).
  • Strong understanding of accessibility standards, including Section 508 and WCAG 2.1 AA.
  • Experience working within Agile software development environments.

Preferred Qualifications
  • Experience supporting Federal Government digital services.
  • Familiarity with Human-Centered Design (HCD) and Customer Experience (CX) methodologies.
  • Experience designing AI-enabled or data-driven applications.
  • Knowledge of front-end technologies, including HTML, CSS, and JavaScript, to effectively collaborate with development teams.
  • Experience using analytics and user behavior data to improve digital experiences.

Desired Skills
  • User Experience (UX) Design
  • User Interface (UI) Design
  • Customer Experience (CX)
  • Human-Centered Design (HCD)
  • User Research and Usability Testing
  • Wireframing and Interactive Prototyping
  • Information Architecture
  • Design Systems and Component Libraries
  • U.S. Web Design System (USWDS)
  • Responsive and Mobile-First Design
  • Section 508 and WCAG 2.1 AA Accessibility
  • Figma, Adobe XD, Sketch, or similar tools
  • Agile/Scrum Methodologies
  • Strong communication, collaboration, and presentation skills

Work Environment
  • Remote or hybrid work environment based on program requirements.

Clearance Requirements
  • Ability to obtain and maintain a Public Trust clearance.

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.
NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
#NAI #DICE

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