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Cx Designer Jobs in Texas (NOW HIRING)

AA2IT

Genesys Cloud CX

Fort Worth, TX · On-site

$50 - $80/hr

Genesys Cloud CX. Location Fort Worth 76104 Pay : 50-80/HR on W2 This role is solely focused on ... designing, configuring, and supporting the Genesys Cloud platform. Candidates without strong ...

PTP

CX Business Architect - REMOTE

Austin, TX · On-site +1

$59.25 - $77/hr

... designs, maintaining traceability through the process * Support the management of client ... and CX projects * 5+ years on large-scale IVR projects * Ability to develop business strategies ...

Spring Health

Director, CX Delivery (Alma)

Houston, TX · On-site

$202K/yr

Own CX team performance and quality standards, including productivity, reliability, and customer ... Lead customer retention and engagement strategies -- designing proactive support programs ...

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How much do cx designer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for cx designer in Texas is $46.19, according to ZipRecruiter salary data. Most workers in this role earn between $25.10 and $57.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cx Designer position, and why are they important?

To thrive as a Cx Designer, you need expertise in user experience (UX) and customer journey mapping, typically backed by experience in design thinking and a degree in UX, graphic design, or a related field. Familiarity with tools such as Figma, Sketch, Adobe XD, and customer feedback platforms, as well as certification in UX or CX methodologies, is highly valued. Strong communication, empathy, and problem-solving skills help Cx Designers collaborate effectively and understand customer motivations. These competencies are vital for creating seamless, customer-centric experiences that drive satisfaction and loyalty.

What is a Cx Designer?

A CX (Customer Experience) Designer focuses on creating seamless, engaging, and user-friendly experiences across all customer touchpoints. They analyze customer journeys, identify pain points, and design solutions that enhance satisfaction and loyalty. Their role often involves collaboration with UX/UI designers, researchers, and business teams to ensure a cohesive and effective experience.

What are the typical day-to-day responsibilities of a Cx Designer?

Cx Designers are responsible for mapping and analyzing the end-to-end customer journey, identifying pain points, and collaborating with cross-functional teams to create solutions that enhance customer satisfaction. A typical day may involve conducting user research, facilitating workshops with stakeholders, developing prototypes, and testing new design concepts. They often work closely with product managers, developers, and marketing teams to ensure a cohesive customer experience across all touchpoints. This dynamic environment requires adaptability, creativity, and a continuous focus on improving the overall customer experience.

How to become a customer experience designer?

To become a customer experience designer, develop skills in user research, interaction design, and usability testing, often through a degree in design, psychology, or a related field. Gaining experience with design tools like Adobe XD or Figma and building a portfolio of UX projects can also help, along with understanding customer needs and business goals. Certifications in UX or CX design can enhance your qualifications and improve job prospects.

What does a Cx Designer do?

A Cx Designer, or Customer Experience Designer, focuses on improving how customers interact with a company's products or services by designing user-friendly interfaces, workflows, and touchpoints. They use tools like user research, journey mapping, and design software to create seamless and engaging experiences that meet user needs and business goals.
What are popular job titles related to Cx Designer jobs in Texas? For Cx Designer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Cx Designer jobs in Texas look for? The top searched job categories for Cx Designer jobs in Texas are:
Cx Designer jobs near you
Infographic showing various Cx Designer job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $96,065 per year, or $46.2 per hour.

Genesys Cloud CX

AA2IT

Fort Worth, TX • On-site

$50 - $80/hr

Contractor

Medical, Dental, Vision

Posted 27 days ago

Job description

Title: Genesys Cloud CX.
Location Fort Worth 76104
Pay : 50-80/HR on W2
This role is solely focused on Genesys Cloud CX. The hiring manager is seeking a true Subject Matter Expert with extensive, hands on experience designing, configuring, and supporting the Genesys Cloud platform. Candidates without strong, recent Genesys Cloud expertise will not be considered.
Required Experience: 3 years Expert-level Genesys Cloud CX experience (this is the primary requirement). Hands on experience configuring ACD routing, IVR/Architect flows, queues, skills-based routing, and platform administration. Experience integrating Genesys Cloud with Epic EMR, including CTI, screen pops, and data passing. Strong background with Genesys Workforce Management (WFM) and Quality Management (QM) modules. Experience with Genesys Cloud APIs, data actions, reporting, troubleshooting, and platform optimization.
Previous experience supporting a healthcare environment with knowledge

Company Description

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.