ZipRecruiter

Log In

1

Cx Content Manager Jobs (NOW HIRING)

HLK

Director, CX Strategy

Saint Louis, MO · On-site

Fully own owned channel strategy, including email journeys, website experience, content strategy, and lifecycle planning. Team Leadership & Operational Excellence * Manage, mentor, and develop CX ...

HLK

Director, CX Strategy

Saint Louis, MO · On-site

Fully own owned channel strategy, including email journeys, website experience, content strategy, and lifecycle planning. Team Leadership & Operational Excellence * Manage, mentor, and develop CX ...

Magic Spoon

Social Media Content Producer

New York, NY · On-site

$75K - $115K/yr

Community Management - partner with CX team to infuse brand tone of voice in guidelines, as well as engage with brand content comments and DMs in a way that is on brand, positive, and timely

Magic Spoon

Social Media Content Producer

Manhattan, NY · On-site

$75K - $115K/yr

Community Management - partner with CX team to infuse brand tone of voice in guidelines, as well as engage with brand content comments and DMs in a way that is on brand, positive, and timely

Notion Labs, Inc

CX Knowledge Architect

New York, NY · On-site

$136K - $160K/yr

Program + system ownership: experience owning an end-to-end knowledge system (not just shipping individual docs) in knowledge management, CX enablement, technical writing, content ops, or adjacent ...

Notion

CX Knowledge Architect

Manhattan, NY · On-site

$160K - $185K/yr

Program + system ownership: experience owning an end-to-end knowledge system (not just shipping individual docs) in knowledge management, CX enablement, technical writing, content ops, or adjacent ...

Apply

CX Knowledge Architect

Manhattan, NY · On-site

$136K - $160K/yr

Program + system ownership: experience owning an end-to-end knowledge system (not just shipping individual docs) in knowledge management, CX enablement, technical writing, content ops, or adjacent ...

Monograph

CX Knowledge Architect

Manhattan, NY · On-site

$165K - $180K/yr

Program + system ownership: experience owning an end-to-end knowledge system (not just shipping individual docs) in knowledge management, CX enablement, technical writing, content ops, or adjacent ...

LE001 ModSquad, Inc.

WI · On-site

Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social ... in CX, Trust & Safety, and digital operations actually want to read. You will sit within the ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsMarketing JobsMarketing Manager JobsCx Content Manager Jobs

Cx Content Manager information

See salary details

$15

$38

$77

How much do cx content manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for cx content manager in the United States is $38.91, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $45.19 per hour, depending on experience, location, and employer.

What are popular job titles related to Cx Content Manager jobs?

For Cx Content Manager jobs, the most frequently searched job titles are:

Director, CX Strategy

Saint Louis, MO • On-site

HLK
Marketing • 51 - 200 employees
Learn more about HLKexternal

Full-time

Re-posted 21 days ago

Job description

Role Summary
The Director of CX Strategy serves as the senior CX lead across assigned clients and is responsible for setting the customer experience vision, strategy, and standards across paid, owned, and earned channels. This role leads CX strategy on client teams while also owning CX processes, people management, and functional leadership to ensure integrated, measurable, and outcome-driven marketing execution.

Key Responsibilities
CX Strategy & Functional Leadership

  • Lead the development of holistic CX strategies across paid, owned, and earned channels, aligned to client business objectives.
  • Define CX frameworks, processes, and standards that guide experience design, planning, and execution across the CX function.
  • Establish the strategic role of paid, earned, and owned channels within the customer journey and overall marketing approach.

Client Impact & CX Leadership

  • Serve as the primary CX strategic lead and partner for assigned clients.
  • Translate business objectives into CX activation plans (atlas), journey frameworks, and integrated channel strategies.
  • Define campaign success metrics, learning agendas, and measurable goals, ensuring they are trackable and aligned to business outcomes.

POE Orchestration & Briefing

  • Own briefing of paid media teams, clearly defining the role of paid media and success metrics for execution.
  • Brief earned media teams (social, PR, communications) to deliver tactical plans aligned to CX strategy.
  • Fully own owned channel strategy, including email journeys, website experience, content strategy, and lifecycle planning.

Team Leadership & Operational Excellence

  • Manage, mentor, and develop CX team members, providing clear direction, feedback, and growth pathways.
  • Ensure CX resources are effectively staffed and supported across client teams.
  • Partner with Media Planning and Operations leadership to ensure CX strategy is actionable, executable, and realized in market.

Experience

  • Minimum of 7 years of experience in strategic roles in agencies working across media, content, social and digital strategy
  • Experience leading teams and building relationships across an organization to increase opportunities for your team and the agency
  • Management experience including hiring, developing and mentoring talent to reach their potential
  • Strategy development experience across brand, social, digital and campaign ecosystem/tactical strategy
  • Strong understanding of how to pull brand strategy across every touchpoint of the customer journey
  • Experience and ability to amplify and extend creative ideas beyond traditional touchpoints

Apply