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Cvs Operations Manager Jobs in Ohio (NOW HIRING)

CVS Health

Operations Manager

Hinckley, OH

$19 - $29/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

CVS Health

Operations Manager

Twinsburg, OH · On-site

$19 - $29/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

CVS Health

Operations Manager

Lakewood, OH

$19 - $29/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

CVS Health

Operations Manager

Springdale, OH

$19 - $29/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

CVS Health

Operations Manager

Berea, OH

$19 - $29/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

CVS Health

Operations Manager

Maineville, OH · On-site

$19 - $29/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

CVS Health

Operations Manager

Cleveland Heights, OH · On-site

$19 - $29/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

CVS Health

Operations Manager

North Olmsted, OH · On-site

$19 - $29/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

CVS Health

Operations Manager

North Royalton, OH · On-site

$19 - $29/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

CVS Health

Operations Supervisor

Westerville, OH · On-site

$16.50 - $24/hr

Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS ...

GardaWorld

CVS Branch Manager

Whitehall, OH · On-site

... operation Highly Recommended * Ability to take ownership of issues, break down barriers, and make ... MGR BRANCH GardaWorld is an equal opportunity employer and drug free workplace. Qualified ...

CVS Health

Store Manager, Rx

Athens, OH

$55K - $75K/yr

As a CVS Health Store Manager Rx (SM, Rx), you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence. The SM, Rx will achieve success ...

CVS Health

Store Manager, Rx

Kent, OH · On-site

$53K - $83K/yr

As a CVS Health Store Manager Rx (SM, Rx), you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence. The SM, Rx will achieve success ...

CVS Health

Pharmacy Manager

Fairlawn, OH · On-site

$65 - $85/hr

At CVS Health ® , you'll be surrounded by passionate colleagues who care deeply, innovate with ... operation of all aspects within your pharmacy. This includes: * Patient Safety * Pharmacy ...

CVS Health

Pharmacy Manager

Fairlawn, OH · On-site

$65 - $85/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... operation of all aspects within your pharmacy. This includes: * Patient Safety * Pharmacy ...

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All JobsCvs Operations JobsCvs Operations Manager JobsCvs Operations Manager Jobs in Ohio

Cvs Operations Manager information

See Ohio salary details

$29.5K

$60.3K

$112.7K

How much do cvs operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for cvs operations manager in Ohio is $60,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What does a CVS Operations Manager do?

A CVS Operations Manager oversees the daily operations of CVS Pharmacy stores or distribution centers, ensuring efficient workflow, high customer service standards, and compliance with company policies. They are responsible for managing staff, optimizing inventory, implementing business strategies, and meeting sales targets. Additionally, they work to improve operational processes, handle budgeting, and ensure regulatory compliance. Their role is essential in maintaining the smooth functioning and profitability of CVS locations.

What are some common challenges faced by CVS Operations Managers and how are they typically addressed?

CVS Operations Managers often encounter challenges such as balancing staff scheduling, ensuring compliance with company policies, and maintaining high customer service standards during peak hours. Addressing these challenges typically involves proactive communication with team members, leveraging scheduling tools to optimize coverage, and conducting regular staff training to uphold operational excellence. Additionally, Operations Managers work closely with pharmacy and front store teams to streamline workflow and quickly resolve any issues that arise, ensuring a smooth and efficient store environment.

What are the key skills and qualifications needed to thrive as a CVS Operations Manager, and why are they important?

To thrive as a CVS Operations Manager, you need strong leadership, organizational, and retail management skills, often supported by a bachelor's degree and prior supervisory experience. Familiarity with point-of-sale (POS) systems, inventory management tools, and scheduling software is typically required. Exceptional communication, problem-solving, and customer service abilities distinguish top performers in this role. These skills are crucial for ensuring efficient store operations, meeting sales targets, and maintaining high levels of employee and customer satisfaction.

What is the difference between Cvs Operations Manager vs Cvs Store Supervisor?

AspectCvs Operations ManagerCvs Store Supervisor
Required CredentialsHigh school diploma; experience in retail management; certifications in retail or management beneficialHigh school diploma; retail experience; no specific certifications required
Work EnvironmentOversees multiple stores or departments, strategic planning, administrative tasksManages daily store operations, staff supervision, customer service
Employer & Industry UsageCommonly employed in retail chains like CVS, focusing on operations and managementFound in CVS stores, focusing on store-level management and customer experience

The main difference is that the Cvs Operations Manager handles broader operational strategies across multiple stores or departments, while the Cvs Store Supervisor focuses on daily store management and staff supervision. The Operations Manager typically requires more experience and may hold additional certifications, whereas the Store Supervisor is more involved in immediate store activities.

What are popular job titles related to Cvs Operations Manager jobs in Ohio?

For Cvs Operations Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Cvs Operations Manager jobs in Ohio look for?

The top searched job categories for Cvs Operations Manager jobs in Ohio are:

What cities in Ohio are hiring for Cvs Operations Manager jobs?

Cities in Ohio with the most Cvs Operations Manager job openings:

Cvs Operations Manager jobs near you
Infographic showing various Cvs Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,328 per year, or $29 per hour.

Operations Manager - CVS

Divisions Maintenance Group

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 5 days ago. Applications are no longer accepted.

Divisions Maintenance Group rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

153rd of 256 rated facilities management

Job description

Description
Title: Operations Manager
Reports To: GTM Department Leader
Department: GTM
Location: Cincinnati, OH
Position Status: Salary Exempt
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind."
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
The Operations Manager (OM) serves as a strategic operational partner to the department leader, responsible for driving consistent execution, service excellence, and operational performance across assigned strategic accounts and teams. This role provides senior-level operational oversight, manages high-impact customer and ticket escalations, and ensures effective workload distribution across Account Executives (AEs) in training and Associate Operations Managers (AOMs).
The OM plays a critical leadership role in developing early-career talent, supporting succession planning, and maintaining operational discipline at scale. This position balances hands-on operational management with strategic planning, data-driven decision-making, and cross-functional collaboration to support account growth, customer satisfaction, and KPI achievement.
What You'll Do:
  • Act as a strategic operational advisor and support partner to the department leader, providing insight, recommendations, and execution support for key initiatives, staffing strategies, and account priorities.
  • Provide operational leadership across assigned strategic accounts, ensuring consistent execution, adherence to client requirements, and achievement of service-level agreements and KPIs.
  • Own and manage high-level ticket and customer escalations, serving as the primary escalation point for complex, high-impact issues and ensuring timely resolution and stakeholder alignment.
  • Oversee workload planning and load balancing across Account Executives (AEs) in training and Associate Operations Managers (AOMs) by monitoring volume, capacity, and coverage, and proactively adjusting assignments to maintain service levels and operational resilience.
  • Directly manage and mentor AOMs and AEs during their training period, providing coaching, performance feedback, and development guidance to build operational readiness and leadership capability.
  • Ensure consistent onboarding, training reinforcement, and performance management for early-career and in-training employees, with a focus on accountability, engagement, and long-term development.
  • Partner closely with AOMs and Operations peers to execute operational plans, identify performance gaps, and implement corrective actions or process improvements.
  • Lead or support cross-functional operational initiatives, collaborating with Field teams, service providers, and internal stakeholders to deliver scalable solutions and improve service delivery.
  • Support strategic customer relationships by participating in executive-level communications and Top-to-Top meetings with senior customer leadership as requested.
  • Analyze operational productivity, quality, and financial performance data to identify trends, risks, and opportunities, and translate insights into actionable improvements.
  • Drive continuous improvement by identifying inefficiencies, recommending solutions, and leading or supporting the implementation of process, technology, and workflow enhancements.
  • Reinforce a customer-focused, solutions-oriented culture by modeling urgency, ownership, professionalism, and sound risk management in all interactions.
  • Support change management initiatives and help ensure operational readiness during periods of growth, peak demand, or organizational change.
  • Other duties as assigned by management.

What You Need:
  • Bachelor's degree preferred in Business Administration, Operations Management, Management, Supply Chain, Facilities Management, or a related field, or equivalent relevant work experience.
  • 5+ years of related experience in operations management, service delivery, sales support, facilities maintenance, or service provider environments, including direct customer interaction and leadership responsibility for teams delivering services.
  • Proven experience leading, coaching, and developing team members, including early-career, in-training, or first-time contributors, with a focus on performance, accountability, and engagement.
  • Strong operational and strategic mindset, with the ability to manage day-to-day execution while maintaining alignment with broader goals, KPIs, customer expectations, and business impact.
  • Demonstrated ability to manage complex escalations, assess risk, make sound decisions under pressure, and escalate appropriately while aligning with department leadership.
  • Proven ability to prioritize and manage multiple workstreams, tickets, projects, and initiatives simultaneously in a fast-paced environment.
  • Strong problem-solving and critical-thinking skills, with the ability to quickly evaluate options, anticipate downstream impacts, and implement effective solutions.
  • Attention to detail balanced with a big-picture perspective on service delivery, customer experience, operational efficiency, and scalability.
  • Experience partnering cross-functionally and communicating effectively with internal stakeholders, Field teams, customers, and service providers at all levels, including senior leadership.
  • Ability to improve operational processes while meeting or exceeding Customer KPIs within established budget thresholds.
  • Strong analytical skills with the ability to compile, interpret, and act on operational and performance data.
  • Excellent written and verbal communication skills, with the ability to clearly convey expectations, feedback, priorities, and status updates to diverse audiences.
  • Strong working knowledge of Microsoft Office applications including Excel, Word, PowerPoint, SharePoint, Teams, and Outlook. CRM experience is a plus.
  • Ability to quickly learn and adopt new technology platforms and operational systems.
  • Availability to be on call during peak operational periods as required.
  • Willingness to travel for business needs related to account support, customer engagement, or growth initiatives when required.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:
At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.

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