Cvs Health Coach Jobs (NOW HIRING)

Job Description

It's an exciting time to join CVS/pharmacy, the retail division of CVS Health, with more than 8,000 stores and growing. As America's leading retail pharmacy, CVS is committed to offering customers the latest in beauty through purpose-driven service that puts their needs first. This commitment is highlighted by our CVS Beauty Mark initiative, which sets new standards in the industry by promoting authentic, unaltered beauty imagery.

As a Beauty Sales Coordinator, you bring a passion for beauty and help your team translate that passion into elevated customer experiences and strong sales results. You are the curator of the ultimate in-store beauty experience, ensuring Beauty Sales Consultants are equipped with the knowledge, tools, and motivation to drive sales, engage customers, and flawlessly execute promotions and events. You are accountable for consistent implementation of all CVS Beauty Experience & Service programs across your assigned stores.

Reporting Structure

Beauty Sales Coordinators report to the Senior Managers of Beauty or Managers of Beauty within their division.

Essential Functions:

Sales Driver - Selling (60%)

Serve as the lead advocate for Beauty & Personal Care (B&PC) sales in assigned stores.

Empower Beauty Sales Consultants to become confident beauty experts, driving multi-brand and multi-category sales.

Partner with Store Management and Senior Managers to set coaching priorities that align with B&PC sales goals.

Develop and manage individualized sales plans for Beauty Sales Consultants to meet monthly Beauty Experience & Service (BE&S) budget targets.

Use business acumen and knowledge of local customer needs to drive results.

Maintain a consistent store visit cadence and collaborate closely with store teams.

Develop detailed event execution plans focused on featured products and communicate timely recaps.

Staff Development & Education (20%)

Lead the execution of brand and product education for all Beauty Sales Consultants.

Ensure full completion of all required BE&S training modules and participation in field training sessions.

Foster an environment of continuous learning and professional growth.

Own the dissemination of event information and education to elevate traffic and total beauty sales.

Collaborate with Senior Managers of Beauty to define coaching goals and performance priorities.

Execution Support (20%)

Support Store Leadership in the recruitment and hiring of Beauty Sales Consultants.

Analyze business performance and sales data to drive team collaboration and goal achievement.

Communicate operational and business opportunities to store and district partners through consistent, high-quality recaps.

Promote full utilization of available retail technology to support selling, learning, and customer engagement.

Reinforce CVS Beauty business and marketing objectives across teams.

Ensure all sanitation, hazardous waste disposal, and product demonstration tool cleaning policies are executed timely and compliantly.

Manage execution of all corporate beauty events, including GWP promotions, Beauty Box experiences, and vendor activations-overseeing inventory planning, team scheduling, sample distribution, and store communication.

Why You'll Love Working Here

Access to the latest beauty products through direct brand engagement, educational seminars, and more.

Gratis galore! Receive free samples to try at home and share your knowledge with customers.

Exciting regional conferences with brand partners and peers focused on upcoming launches and industry initiatives.

Opportunity to make a real difference in customers' self-care and wellness journeys.

Required Qualifications:

Education & Experience

1-2 years of experience in a leadership or supervisory role in a service-driven environment.

1-2 years of Beauty & Personal Care sales experience.

Proven passion for beauty.

Strong ability to coach, develop, and motivate a team.

Language Skills

Strong written and verbal communication skills.

Ability to present information to customers, vendors, and internal stakeholders at all levels.

Bilingual candidates encouraged to apply; Spanish-English fluency is preferred in certain CVS districts.

Mathematical Skills

Proficiency in basic math functions, including addition, subtraction, multiplication, division, and percentages.

Ability to calculate ratios and interpret retail data using Microsoft Excel.

Reasoning & Problem Solving

Demonstrated ability to work independently and solve problems proactively.

Strong critical thinking and decision-making skills.

Physical Demands

Ability to stand, move, and engage with customers for extended periods (including two or more consecutive hours).

Must be able to lift up to 30 lbs., and occasionally stoop, kneel, crouch, or climb ladders.

Must have vision capabilities including close vision, color perception, depth perception, and focus adjustment.

Other Skills

Strong leadership presence and negotiation ability.

Excellent customer service and multi-tasking skills.

Creative and resourceful approach to product education and event execution.

Strong organizational skills and adaptability in fast-paced retail environments.

High emotional intelligence with the ability to lead, empower, and collaborate across teams.

Demonstrated integrity and commitment to professional standards.

Work Hours

Flexible schedule required, including nights, weekends, and holidays based on business needs.

Preferred Qualifications

Previous experience in cosmetics or beauty retail.

Cosmetology or esthetics license preferred.

Up-to-date product and beauty trend knowledge.