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Cvs Customer Service Representative Jobs in Minnesota

CGS Publishing Technologies International, LLC

Be Seen First

Customer Service Representative (CSR)

Plymouth, MN · On-site

$17 - $23/hr

We are a creative, dynamic team operating out of a beautiful new office space, and we're looking for a full-time, enthusiastic Customer Service Representative (level I) to join our group. This ...

SunSource

Customer Service Representative

Granite Falls, MN · On-site

$14.75 - $20/hr

Position Summary The Customer Service Representative is responsible for providing exceptional customer support by responding to inquiries and processing customer requests accurately and ...

SunSource

Customer Service Representative

Granite Falls, MN · On-site

$14.75 - $20/hr

Position Summary The Customer Service Representative is responsible for providing exceptional customer support by responding to inquiries and processing customer requests accurately and ...

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Cvs Customer Service Representative information

See Minnesota salary details

$9

$18

$26

How much do cvs customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for cvs customer service representative in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a CVS customer service representative?

CVS Customer Service Representatives are frontline employees who assist customers with their questions, concerns, and purchases at CVS Pharmacy stores or through phone and online support. They handle inquiries about products, process returns and exchanges, resolve issues, and help ensure a positive shopping experience. Their role is essential in maintaining customer satisfaction and upholding CVS's reputation for quality service.

What are the key skills and qualifications needed to thrive as a CVS customer service representative?

To thrive as a CVS Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and CVS’s inventory management software is typically required. Excellent interpersonal skills, patience, and problem-solving abilities help you deliver positive customer experiences. These skills are vital to efficiently addressing customer needs, ensuring satisfaction, and supporting store operations.

How do CVS customer service representatives typically handle high volumes of customer inquiries during peak hours?

CVS Customer Service Representatives often experience high call or in-store inquiry volumes, especially during peak hours such as evenings or weekends. To manage this, representatives are trained to prioritize efficiency while maintaining a friendly and helpful demeanor. They use internal resources and knowledge bases to quickly resolve common issues, and collaborate with team members or supervisors for more complex situations. Effective multitasking and time management are key skills that help ensure every customer receives timely support, even during the busiest periods.

What is the difference between Cvs Customer Service Representative vs Cvs Pharmacy Technician?

AspectCvs Customer Service RepresentativeCvs Pharmacy Technician
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; pharmacy technician certification/license
Work EnvironmentRetail store customer service countersPharmacy area assisting pharmacists and customers
Employer & Industry UsageRetail pharmacy chains, customer service rolesPharmacy departments within retail stores
Common Search & Comparison IntentCustomer service roles in retail pharmacyTechnical pharmacy support roles

The main difference between a Cvs Customer Service Representative and a Cvs Pharmacy Technician lies in their responsibilities and credentials. Customer Service Representatives focus on assisting customers with general inquiries and store services, while Pharmacy Technicians handle medication-related tasks and require specific pharmacy certifications. Both roles are essential in retail pharmacy settings, but they serve different functions within the store environment.

Is CVS customer service a good job?

CVS Customer Service Representatives handle customer inquiries, assist with transactions, and provide product information in a retail environment. The job typically requires good communication skills, patience, and familiarity with point-of-sale systems; schedules may include evenings and weekends. Compensation and job satisfaction vary based on location and experience.

What are popular job titles related to Cvs Customer Service Representative jobs in Minnesota?

For Cvs Customer Service Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Cvs Customer Service Representative jobs in Minnesota look for?

The top searched job categories for Cvs Customer Service Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Cvs Customer Service Representative jobs?

Cities in Minnesota with the most Cvs Customer Service Representative job openings:

Cvs Customer Service Representative jobs near you
Infographic showing various Cvs Customer Service Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Representative

Pronto Heating & Air Conditioning

Edina, MN • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Join the Pronto Heating & Air Conditioning Team as a Customer Service Representative!
Location: Edina, MN
Position: Full-Time
Are you a motivated, customer-focused individual looking to make a difference? Pronto Heating & Air Conditioning, a trusted family-owned HVAC company with over 60 years of experience, is expanding and seeking a Customer Service Representative (CSR) to join our dynamic team! This full-time role combines customer service, administrative tasks, and dispatch duties, all while ensuring our clients receive the highest level of service.
Why Work with Us?
At Pronto Heating & Air Conditioning, we offer more than just a job - we offer a career with a supportive team and a company that values your contributions. Our employees are the backbone of our success, and we pride ourselves on providing competitive pay, outstanding benefits, and growth opportunities.
  • Competitive Pay: Starting at $21/hr + commission
  • Stay-on Bonus: $500 after 6 months
  • Comprehensive Benefits: Health, dental, paid vacation, vision, and 401(k)
  • Team Culture: A friendly, supportive, and fun work environment
  • Opportunities for Growth: We invest in your development and career advancement

What You'll Do
As a CSR and dispatcher at Pronto Heating & Air Conditioning, you'll play a crucial role in providing exceptional customer experiences. Every day will bring variety as you:
  • Engage with Customers: Answer incoming calls and make outgoing calls to assist clients, providing them with the information they need in a professional and friendly manner.
  • Coordinate Scheduling: Schedule appointments, ensuring our HVAC technicians arrive on time and maximize their efficiency.
  • Dispatch Calls: Assign and track HVAC service calls to field technicians, ensuring timely updates for clients.
  • Handle Administrative Duties: Help process permits, schedule inspections, complete rebate paperwork, handle equipment registration, and prepare follow-up packets.

Your ability to juggle multiple tasks while delivering outstanding service is key to our success.
What We're Looking For:
We want a dependable and detail-oriented individual who thrives in a fast-paced environment. If you have a passion for customer service and enjoy problem-solving, you'll be a perfect fit for our team!
  • 1+ years of customer service experience (Call center experience is a plus!)
  • Excellent communication skills, both written and verbal
  • Tech-savvy with strong computer skills (data entry, Excel knowledge)
  • Bilingual skills are a plus
  • Previous dispatch or home service experience is a bonus

Why Pronto Heating & Air Conditioning?
We are more than just an HVAC company - we are a team that values professionalism, respect, and reliability. We pride ourselves on our commitment to providing top-notch service to our clients, and we do it all while maintaining a fun, friendly atmosphere. We also understand the importance of work-life balance, so we offer paid vacation and great benefits to support your well-being.
Ready to join a growing company where your contributions truly matter? Apply today to become a part of the Pronto Heating & Air Conditioning team!

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