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Cvs Caremark Jobs (NOW HIRING)

Representative, Support Center

Nampa, ID · On-site

$21.65 - $28.82/hr

Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, video conferencing, CVS Caremark, Availity. Call center experience. Managed care/health care experience. #PJCC3 #LI ...

Representative, Support Center

Omaha, NE · On-site

$21.65 - $28.82/hr

Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, video conferencing, CVS Caremark, Availity. Call center experience. Managed care/health care experience. #PJCC3 #LI ...

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Cvs Caremark information

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How much do cvs caremark jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for cvs caremark in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cvs Caremark position, and why are they important?

To excel at CVS Caremark, candidates generally need strong customer service skills, attention to detail, and knowledge of pharmacy operations or healthcare administration, often supported by relevant experience or educational background. Familiarity with pharmacy management systems, prescription processing software, and pharmacy technician certification may be required for specialized roles. Effective communication, problem-solving abilities, and a collaborative attitude help team members deliver quality service to customers and patients. These competencies ensure regulatory compliance, efficient operations, and a positive experience for customers and colleagues.

What is a CVS Caremark job?

A CVS Caremark job typically involves working for the pharmacy benefits management (PBM) division of CVS Health. Roles can include customer service, pharmacy technician, data entry, claims processing, and other healthcare-related positions. Employees help process prescriptions, assist customers, and ensure that medications are delivered efficiently. Positions may be available in corporate offices, retail locations, or remote settings, depending on the role.

What is the typical work environment like for positions at CVS Caremark?

At CVS Caremark, employees often work in a structured office or pharmacy setting, collaborating closely with pharmacists, technicians, and other healthcare professionals. The work is fast-paced and requires a high level of accuracy, as it involves processing prescriptions, handling confidential patient information, and supporting patient care initiatives. Team members benefit from supportive management, frequent training opportunities, and clear protocols that help ensure compliance with healthcare standards. You'll find that teamwork and a commitment to customer service are highly valued, creating a professional yet friendly environment conducive to professional growth.

More about Cvs Caremark jobs
What cities are hiring for Cvs Caremark jobs? Cities with the most Cvs Caremark job openings:
What states have the most Cvs Caremark jobs? States with the most job openings for Cvs Caremark jobs include:
Infographic showing various Cvs Caremark job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% Full Time, 96% Part Time, and 1% Contract. Highlights an 50% Physical, 44% Hybrid, and 6% Remote job distribution, with an average salary of $44,000 per year, or $21.2 per hour.
Representative, Support Center

Representative, Support Center

Molina Healthcare

Kenosha, WI • On-site

$21.65 - $28.82/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Molina Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 192 frontline employees who took The Breakroom Quiz

145th of 260 rated insurance


Job description

JOB DESCRIPTION Job Summary

Provides level I support center customer service excellence to meet the needs of Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values. Provides product and service information, and identifies opportunities to improve the member and provider experience.

Essential Job Duties

Provides service support to members and/or providers using one or more support center communication channels serving multiple states and/or products including but not limited to: phone, chat and email, in addition to other administrative off phone duties supporting Medicaid, Medicare and/or Marketplace lines of business. 
Conducts various surveys related to health assessments and member/provider satisfaction.
Accurately documents pertinent details related to member or provider inquiries. 
Works regularly scheduled shifts within Molina hours of operation, follows protocol related to scheduled lunches and breaks, and accommodates overtime and/or weekends as needed.
Demonstrates ability to quickly build rapport and respond to customers in an empathetic manner by identifying and exceeding customer expectations.
Listens attentively, captures relevant information, and identifies member or provider inquiries and concerns.
Meets or exceeds individual performance goals established for the position in the areas of: call quality, attendance, adherence and other support center objectives.
Proactively engages and collaborates with various internal/external stakeholders.
Demonstrates personal responsibility and accountability by taking ownership of real-time solutioning and timely member and/or provider follow-up.
Supports provider needs related to inquiries and assistance involving member eligibility and covered benefits, provider portal, and status of submitted claims.
 

Required Qualifications

Up to 1 year of customer service, call center and/or sales experience in a fast-paced/high-volume environment, or equivalent combination of relevant education and experience.
Customer service skills.
Data processing experience.
Attention to detail, organizational and time-management skills, and ability to manage simultaneous tasks to meet business needs.
Ability to maintain confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA).
Ability to establish and maintain positive and effective work relationships with coworkers, members, providers and customers.
Effective verbal and written communication skills. 
Basic proficiency in Microsoft Office suite and applicable software programs.
 

Preferred Qualifications

Systems training/experience for the following : Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, video conferencing, CVS Caremark, Availity.
Call center experience.
Managed care/health care experience.
#PJCC3

#LI-AC1

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $21.65 - $28.82 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Employment Type: Full Time

What Molina Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Molina Healthcare

Sourced by ZipRecruiter

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Long Beach, CA, US

Year founded

1980

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