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Cvs Call Center Jobs in Virginia (NOW HIRING)

CVS Health

Practice Manager

Norfolk, VA · On-site

$46K - $102K/yr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Ensure the center is a Great Place to Work and our teams are engaged and thriving; build a culture ...

All JobsCvs Call Center JobsCvs Call Center Jobs in Virginia

Cvs Call Center information

See Virginia salary details

$10

$17

$24

How much do cvs call center jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for cvs call center in Virginia is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What is a CVS call center job?

CVS call center jobs involve assisting customers over the phone or through digital channels with questions about prescriptions, insurance, benefits, orders, and CVS services. Call center representatives handle customer inquiries, provide information, resolve issues, and ensure a positive customer experience. These roles require good communication skills, patience, and the ability to work in a fast-paced environment. Employees are often trained on CVS systems and policies to provide accurate and helpful support.

What is the difference between Cvs Call Center vs Customer Service Representative?

AspectCvs Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, often in a corporate officeRetail or office environment, interacting directly with customers
Industry UsageHealthcare, retail, and pharmacy sectorsRetail, telecommunications, banking, and healthcare
Job FocusHandling inbound/outbound calls, resolving issuesAssisting customers, processing transactions, providing info

Both roles involve customer interaction and require similar credentials. Cvs Call Center positions typically focus on call handling within healthcare or retail sectors, often in a dedicated call center environment. Customer Service Representatives work directly with customers in retail or service settings, providing assistance face-to-face or via phone. While their duties overlap, the setting and industry focus distinguish them.

What are the key skills and qualifications needed to thrive as a CVS call center representative?

To thrive as a CVS Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are crucial soft skills that help build rapport and resolve issues effectively. These skills ensure efficient service delivery, customer satisfaction, and a positive company reputation.

What are some common challenges faced by CVS call center representatives, and how can they be addressed?

CVS Call Center representatives often encounter challenges such as handling high call volumes, managing complex customer issues, and adapting to evolving procedures or systems. To address these challenges, team members receive comprehensive training, have access to robust knowledge bases, and benefit from ongoing support from supervisors and peers. Additionally, representatives are encouraged to practice active listening and empathy to ensure customer concerns are resolved efficiently, contributing to a positive team environment and customer experience.
What are popular job titles related to Cvs Call Center jobs in Virginia? For Cvs Call Center jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Cvs Call Center jobs in Virginia look for? The top searched job categories for Cvs Call Center jobs in Virginia are:
Cvs Call Center jobs near you
Infographic showing various Cvs Call Center job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,503 per year, or $17.1 per hour.

Call for CVs - Infectious Diseases Advisors

Dexis

Arlington, VA

$17.25 - $22.75/hr

Full-time

Re-posted 16 days ago

Job description

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.

About the Position

Global Solutions Ventures (GSV) – a partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Assistance Project (LEAP Global), a U.S. Government mechanism designed to combat infectious diseases such as malaria, tuberculosis (TB), HIV/AIDS, neglected tropical diseases, and pandemic influenza. As of July 2025, the program transitioned to the U.S. Department of State (DOS), continuing its mission to strengthen global health systems and promote health security.

Through LEAP Global, expert technical advisors are embedded within national ministries of health and related government institutions, providing long-term, sustainable technical assistance. By building local capacity and fostering host-country leadership, LEAP Global empowers national programs to manage infectious disease portfolios effectively and improve coordination with the U.S. Government and other development partners.

Purpose

The LEAP Global program supports the U.S. Department of State's commitment to life-saving humanitarian assistance that strengthens global health security, combats infectious diseases, and improves maternal and child health outcomes. By embedding seasoned technical experts within partner governments, LEAP Global ensures that local systems are equipped to prevent, detect, and respond to infectious disease threats saving lives and supporting resilient, self-sustaining health systems.

Responsibilities

Future Technical Opportunities

LEAP Global anticipates future openings for senior technical experts who will play pivotal roles in advancing global health priorities. Candidates are encouraged to submit resumes for consideration as positions become available.

Potential roles may include:

  • Senior Tuberculosis (TB) Advisors
    Provide technical leadership and strategic guidance to strengthen national TB control programs, enhance case detection and treatment outcomes, and support coordination of U.S. Government and Global Fund investments in TB prevention and care.
  • Senior Malaria Advisors
    Lead the design and implementation of evidence-based malaria prevention and treatment programs. Provide policy and technical guidance to national malaria control programs and facilitate collaboration across ministries, donors, and implementing partners.
  • Senior Global Health Security (GHS) Advisors
    Support partner governments in strengthening preparedness, surveillance, and response capacities to infectious disease threats. Facilitate multisectoral coordination to advance One Health and International Health Regulations (IHR) compliance.
  • Senior Maternal, Newborn, Child Health (MNCH) & Nutrition Advisors
    Provide technical direction and leadership to design and implement multisectoral programs that address maternal and child health, malnutrition, and related health outcomes, integrating health, food security, and social protection approaches.

Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is "find a way or make a way" — that's how Dexis goes "all in." How will you?

If you are passionate about this opportunity, apply now!

Only those applicants who meet the above criteria will be contacted for interview.

Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.