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Customs Associate Jobs in Maryland (NOW HIRING)

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... You will manage endtoend customs brokerage operations for a dedicated portfolio of accounts ...

CHB Operations Associate

Baltimore, MD · On-site

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... You will manage end-to-end customs brokerage operations for a dedicated portfolio of accounts ...

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... You will manage endtoend customs brokerage operations for a dedicated portfolio of accounts ...

Associate, Clinical Logistics

Frederick, MD · On-site

$18.25 - $24.50/hr

Tracks customs clearance and confirms delivery of apheresis product at manufacturing Tracks ... Associate's degree with 2 years of experience OR * High school diploma with 4 years of experience.

Territory Manager

Baltimore, MD · On-site +1

$250K/yr

Respicardia At ZOLL, we're passionate about improving patient outcomes and helping save lives. We ... The Associate Territory Manager role serves as the entry point within our Territory Manager career ...

Respicardia At ZOLL, we're passionate about improving patient outcomes and helping save lives. We ... The Associate Territory Manager role serves as the entry point within our Territory Manager career ...

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Customs Associate information

What are some common challenges a Customs Associate may face when ensuring compliance with international shipping regulations?

Customs Associates often encounter challenges such as staying up to date with frequently changing import/export regulations, managing complex documentation requirements, and addressing discrepancies in shipment information. Navigating these issues requires strong attention to detail and effective communication with both internal teams and external agencies. Additionally, Customs Associates must work efficiently under time constraints to prevent shipment delays and avoid costly penalties for non-compliance.

What are the key skills and qualifications needed to thrive as a Customs Associate, and why are they important?

To thrive as a Customs Associate, you need a solid understanding of import/export regulations, customs documentation, and trade compliance, usually supported by relevant education or certifications in logistics or international trade. Familiarity with customs clearance software, tariff classification tools, and government trade portals is typically required. Attention to detail, strong organizational skills, and effective communication are crucial soft skills for managing complex documentation and client interactions. These competencies ensure efficient clearance processes, minimize compliance risks, and maintain smooth global supply chain operations.

What is the highest paying customs job?

The highest paying customs-related roles are often senior positions such as Customs Manager or Customs Director, which require extensive experience, leadership skills, and knowledge of international trade regulations. These roles typically offer higher salaries due to increased responsibilities and expertise in compliance, logistics, and customs law.

Is it hard to get into customs?

Getting a Customs Associate position typically requires a high school diploma or equivalent, and some roles may require knowledge of customs regulations or prior experience. The hiring process often involves background checks and may include training on customs procedures and compliance standards.

What does a customs associate do?

A customs associate is responsible for processing and reviewing shipments to ensure compliance with customs regulations, preparing necessary documentation, and coordinating with customs authorities. They often use specialized software and need knowledge of import/export laws to facilitate the smooth movement of goods across borders.

What is the difference between Customs Associate vs Customs Clerk?

AspectCustoms AssociateCustoms Clerk
Required CredentialsHigh school diploma; some roles may prefer certifications in customs proceduresHigh school diploma; familiarity with customs documentation often preferred
Work EnvironmentWarehouses, shipping docks, import/export officesCustoms offices, shipping facilities, import/export departments
Employer & Industry UsageLogistics companies, freight forwarders, import/export firmsCustoms agencies, freight companies, import/export businesses
Common Search & ComparisonYesYes

Customs Associates and Customs Clerks both handle customs documentation and compliance, often working in similar environments within logistics and import/export industries. While their roles overlap, Customs Associates may have broader responsibilities, including customer service and coordination, whereas Customs Clerks typically focus on processing customs paperwork. Both roles require familiarity with customs regulations and documentation, making them closely related in the supply chain process.

Do customs brokers make a lot of money?

Customs brokers typically earn a moderate to high salary, with earnings influenced by experience, certifications, and the complexity of shipments handled. Entry-level positions may pay less, while experienced brokers with specialized knowledge can earn higher wages, often supplemented by commissions or bonuses. Overall, the profession offers competitive compensation within the logistics and import/export industry.
What are the most commonly searched types of Customs jobs in Maryland? The most popular types of Customs jobs in Maryland are:
Infographic showing various Customs Associate job openings in Maryland as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

CHB Operations Associate

A.P. Møller - Maersk A/S

Baltimore, MD • On-site

$56K - $60K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago


Job description

As a CHB Operations Associate, you play a critical role in ensuring our customers' imports move smoothly, compliantly, and on time. You will manage end-to-end customs brokerage operations for a dedicated portfolio of accounts, partnering closely with customers, carriers, government agencies, and internal teams.
This is an ideal opportunity for someone who thrives in a fast-paced, detail-oriented environment and wants to build strong expertise in customs brokerage while contributing directly to customer satisfaction and operational excellence.
What You'll Do
You will take ownership of daily customs brokerage operations for assigned customers, including:
  • Serve as a trusted point of contact for customers, responding to questions and providing timely, accurate shipment updates
  • Prepare and process U.S. Customs entries and Partner Government Agency (PGA) filings, ensuring full regulatory compliance
  • Open and manage entry files in alignment with defined KPIs and service standards
  • Coordinate shipment clearance with freight forwarders, steamship lines, airlines, and container freight stations (CFS) to ensure timely release
  • Track and trace inbound shipments from port or airport through final delivery
  • Ensure all required documentation and entry packages are accurately uploaded into operating systems
  • Complete customer billing, delivery orders, and required operational reports
  • Maintain and update customer Standard Operating Procedures (SOPs) as needed
  • Collaborate closely with teammates and cross-functional partners to support coverage, cross-training, and peak-volume needs

What Success Looks Like
You'll be successful in this role if you consistently demonstrate:
  • Timely and accurate processing of shipments within agreed KPIs
  • High attention to detail and data accuracy
  • Strong adherence to company policies and all CBP and PGA regulations
  • Proactive communication and follow-through with customers and internal partners
  • Reliable submission of delivery orders and required documentation

Your Impact
In this role, you are accountable for helping drive:
  • Customer experience & quality - delivering on service commitments and building trust
  • Compliance & process maturity - ensuring regulatory adherence and operational consistency
  • Operational efficiency & cost control - supporting productivity and standardized processes
  • Technology adoption - contributing to continuous improvement and digital transformation initiatives

Who You'll Work With
Internal partners include:
  • CHB Operations Managers and Leaders
  • Senior CHB Operations Associates
  • Regional CHB Leadership
  • Program and Implementation Managers
  • CHB Compliance and IT teams

External partners include:
  • Assigned customs brokerage customers
  • Government agencies (CBP, FDA, USDA, and others)
  • CHB systems and technology vendors

Required / Preferred Qualifications:
  • 6-12 months of customs brokerage or related industry experience
  • At least 2 years in a CHB or operational support environment preferred
  • Strong verbal and written communication skills
  • Highly organized, detail-oriented, and comfortable working under pressure
  • Ability to manage multiple priorities in a fast-paced environment
  • Team-focused mindset with a strong sense of ownership and accountability
  • Bachelor's degree preferred (or equivalent work experience)
  • Customs House Broker License preferred but not required

Required Qualifications
  • Minimum 2 years of CHB
  • 6 -12 months of experience in the industry
  • Knowledge of Section 232 IEEPA tariff structure
  • Excellent verbal and written communication skills with the ability to communicate confidently
  • Persistently drives issues to closure
  • Well organized, detail oriented - especially when working under pressure
  • Works together with others in the business unit to achieve results, fosters teamwork
  • Ability to multi-task in a face paced environment
  • Bachelor's degree preferred but not required, or equivalent work experience
  • Customs House Brokerage License preferred but not required

Salary: $56,000 - $60,000*
Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match
* The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Notice to applicants applying to positions in the United States
You must be authorized to work for any employer in the U.S.
#RPO #LI-JL3
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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