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Customers Service Manager Jobs in Oregon (NOW HIRING)

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication - relay scope of work, schedule repairs, and follow up ...

Service Manager

Sandy, OR ยท On-site

$120K - $200K/yr

Serve as the primary point of contact for customers with service concerns, ensuring clear communication and timely resolution. * Manage manufacturer warranty submissions, approvals, and documentation.

Service Manager

Sandy, OR ยท On-site

$120K - $200K/yr

Serve as the primary point of contact for customers with service concerns, ensuring clear communication and timely resolution. Manage manufacturer warranty submissions, approvals, and documentation.

Service Manager

Sandy, OR ยท On-site

$120K - $200K/yr

... Service Manager to lead our service department and deliver a top-tier repair and maintenance ... customers. This is a hands-on leadership role for someone who thrives in a fast-paced shop ...

Two or more year's management experience in an automotive service department.* Experience managing ... Excellent customer service skills* Professional appearance and work ethic* Ability to work well in ...

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication - relay scope of work, schedule repairs, and follow up ...

New

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication -- relay scope of work, schedule repairs, and follow up ...

New

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication - relay scope of work, schedule repairs, and follow up ...

Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. * Works with other managers to identify ways to reduce customer cancellations.

Service Manager

Portland, OR ยท On-site

$85K - $100K/yr

Excellent Customer Service and Communication skills. * Excellent organization and time management ... skills. * Excellent understanding and execution of prioritization and sense of urgency. * Excellent ...

With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...

Service Manager

Springfield, OR ยท On-site

$23/hr

With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...

Service Manager

Springfield, OR ยท On-site

$23/hr

With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...

With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...

Customer satisfaction and retention * Maintain accountability for department KPIs and operational results Administrative & Systems Management * Oversee all service-related administrative functions:

New

This position involves strategic planning, team leadership, and customer relationship management to achieve sales targets and ensure customer satisfaction. The Automotive Service Manager oversees the ...

Opportunity to significantly grow customer-pay business and overall service profitability * Ability to influence staffing, recruiting, training, and team development * Opportunity to build a high ...

New

Showing results 21-40

Customers Service Manager information

How much does a customer service manager get?

A customer service manager's salary typically ranges from $45,000 to $85,000 annually, depending on experience, industry, and location. In larger organizations or high-cost areas, salaries can exceed $100,000, and managerial roles often require strong communication and leadership skills.

What does a customer service manager do?

A customer service manager oversees a team responsible for assisting customers, resolving issues, and ensuring satisfaction. They develop policies, monitor performance, and use tools like CRM software to improve service quality and meet organizational goals.

What are the most commonly searched types of Customers Service jobs in Oregon?

The most popular types of Customers Service jobs in Oregon are:

Service Manager

Antelope, OR โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Career Opportunities with Pacific Islands Construction

Careers At Pacific Islands Construction

Current job opportunities are posted here as they become available.

Commercial Roofing - Senior Service Manager

Job Type: Full-Time

Bonus Opportunity: Performance Based Incentive Eligible

Are you an experienced leader in commercial roofing service and repair who knows how to drive performance, support customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager to lead our service department and help grow our repair and maintenance operations.

This is a key leadership role for someone who can oversee day-to-day service activity, support field teams, strengthen customer relationships, and ensure work is completed safely, efficiently, and profitably.

What Youโ€™ll Do

As our Senior Service Manager, you will lead the commercial roofing service department and oversee service operations from dispatch to closeout. You will manage technicians and service staff, coordinate repairs and preventive maintenance work, monitor job performance, and help ensure outstanding customer service.

You will also play an important role in growing recurring service revenue, improving department efficiency, and maintaining high standards for safety, quality, and accountability.

Key Responsibilities
  • Lead the daily operations of the commercial roofing service department
  • Manage service technicians, foremen, and service coordination staff
  • Oversee leak response, repairs, inspections, and preventive maintenance work
  • Review work orders, reports, photos, proposals, and closeout documentation
  • Monitor labor, materials, subcontractor use, and job profitability
  • Build strong relationships with property managers, facility teams, building owners, and key accounts
  • Support the growth of recurring maintenance and repair business
  • Enforce company safety policies, OSHA compliance, and jobsite standards
  • Coach and develop team members while driving accountability and performance
  • Partner with leadership on staffing, forecasting, budgeting, and process improvement
What Weโ€™re Looking For

We want a candidate with strong commercial roofing experience and proven leadership ability. You should be comfortable managing people, solving problems quickly, communicating with customers, and keeping service operations running smoothly.

Required Qualifications
  • 7+ years of commercial roofing experience, including service and repair operations
  • 3+ years of leadership experience in service, operations, or field management
  • Strong knowledge of TPO, EPDM, PVC, modified bitumen, built-up roofing, metal, and coating systems
  • Experience with dispatching, work order management, and job costing
  • Ability to read scopes, reports, drawings, and inspection documentation
  • Valid driverโ€™s license with acceptable driving record
  • Strong communication, customer service, and problem-solving skills
Preferred Qualifications
  • Manufacturer certifications or advanced roofing system knowledge
  • Experience managing emergency response and leak service programs
  • Experience with ERP, CRM, or mobile field service platforms
Benefits
  • Medical, dental, and vision insurance
  • HSA or FSA options, if applicable
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company vehicle or vehicle allowance
  • Cell phone and laptop/tablet
  • Life and disability insurance
  • Training, certification, and professional development support
  • Employee assistance program, if offered
  • Relocation assistance, if applicable
  • Fuel card, expense reimbursement, and other company-sponsored benefits based on policy
Why Join Us

This is an opportunity to step into a leadership role with a growing commercial roofing company that values safety, responsiveness, service quality, and long-term customer relationships. If you are ready to lead a strong team and make a real impact on department performance and growth, we want to hear from you.

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