Customer Training Manager Jobs in Indiana (NOW HIRING)

Company Overview
Weed Man is a leading lawn care franchise with a rich history of providing environmentally responsible fertilization, weed control, and pest management services. Since its inception, the company has grown to support over 725 territories across multiple regions, committed to honest communication and treating every lawn as if it were their own.
Job Summary
The Manager in Training is responsible for helping the Branch Manager in day-to-

day operations. The position works closely with the Branch Manager in preparing

and organizing the completion of daily work and the management of the Technical

and Marketing Departments.
 

The Manager in Training must have excellent management skills such as problem

solving, communication, leadership, time management and team building. Every

task contributes towards the overall goal of delivering a great service to our

customers, by a well-trained staff of lawn technicians in a timely and cost-effective

manner.
 

Responsibilities and Duties

•  Ensures a safe workplace is provided for all employees by ongoing training

and adherence to company policies

• Quality Control compliance to ensure service standards are met according to

company policy

• Plan and conduct new hire and on-going training for lawn service personnel

in customer service skills, technical skills, safety policies and procedures

• Effectively coach, train and develop future leaders within department
•  Work with administration and management team to facilitate recruiting,

interviewing and selecting the best talent that fits our company culture

• Daily, Weekly and Monthly tracking of all goals established in the Business

Plan

• Manage progressive discipline and accountability standards consistent with

company policy

• Conduct Performance Reviews
• Effectively partner with your peers as a resource to help in their goal

achievements

• Conduct Daily and Weekly Production department meetings
• Conduct Pre/Post trip vehicle inspections
• Ensures current licensing is maintained by all department employees as

required by company policy/State and/or Federal law

• Help Recruit and train Door Knockers for our Marketing Season

Knowledge, Skills and Abilities

• Excellent leadership skills in team building, selecting talent, training,

mentoring, executing goals and developing future leaders

• Excellent time management skills
• Practical knowledge of lawn service industry and experience in developing

and executing production plans

• Ability to communicate effectively at all levels of leadership and with front

line staff

• Ability to have difficult conversations
• Great Self-Awareness
• Mechanical aptitude a plus, but not required
• Business process analysis skills
• Computer skills with Microsoft Office applications (Word, Excel, Outlook,

PowerPoint)

Education and Experience Requirements

• Have 1-2 or more years of related experience in

lawn/horticulture/agronomy/lawn care services preferred, or an equivalent

combination of education and experience

• Certificates, Licenses and registrations as required by federal and state law.

Must possess or obtain as a requirement.

•  Valid, permanent driver's license from state of residence and a clean driving

record per company standards are required.

Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met

by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to

perform the essential functions.

Regularly required to:

•  Sit or stand
• Walk on uneven surfaces or climb stairs for an extended period of time
•  Use hands and arms to handle, feel or reach
• Speak and hear
•  Use vision abilities for close, distance, color, peripheral, depth and focus
• Lift up to 50lbs independently
• Push and pull equipment
• Stoop, kneel, crouch or crawl
•  Be subjected to outdoor weather conditions which may include cold,

extreme heat or wet conditions

•  Be subjected to exposure to animals and insects
• Be regularly exposed to chemicals using appropriate safety equipment
•  Occasionally work near mechanical or moving parts

We are an Equal Opportunity/Affirmative Action Employer-Minorities

Weed Man performs Pre-Employment Drug Screening, MVR and Background

Check

Required license or certification:

• Driver's License
• Pesticide Licensing, as required by law

Job Type: Full-time

Salary: TBD

Experience:

• Management: 1-2+ years

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