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Customer Support Jobs in Rialto, CA (NOW HIRING)

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Customer Service Representative

Bloomington, CA · On-site

$18 - $20/hr

Customer Support ● Respond promptly to customer phone calls and emails. ● Address inquiries regarding orders, shipments, and general account information. ● Assist with special shipment requests ...

UpdatePromise

Technical Support

Chino, CA

$20/hr

Troubleshooting customer issues using your understanding of the UUpdatePromise application to ... Provide general administrative support * Proven experience as an Helpdesk Technician, Customer ...

Third Party CS

Customer Service Representative

Orange, CA · On-site

$17 - $23.25/hr

Previous experience in customer support, client services, sales, or a related field * Excellent at communicating over the phone and other communication platforms * Basic computer skills and ...

Third Party CS

Customer Service Representative

Claremont, CA · On-site

$15.75 - $21.50/hr

Previous experience in customer support, client services, sales, or a related field * Excellent at communicating over the phone and other communication platforms * Basic computer skills and ...

UpdatePromise

Technical Support

Chino, CA · On-site

$20/hr

Troubleshooting customer issues using your understanding of the UUpdatePromise application to ... Provide general administrative support What do we absolutely need from you? * Proven experience as ...

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

UpdatePromise

Technical Support

Chino, CA · On-site

$20/hr

Dealer Support Employment Type: Full Time Location: Chino, California Reporting To: Julienne De ... Troubleshooting customer issues using your understanding of the UUpdatePromise application to ...

Zenlayer, Inc

Network Support Engineer

Diamond Bar, CA · On-site

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

Zenlayer, Inc

Network Support Engineer

Diamond Bar, CA · On-site

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

DATA CLEAN LLC

Customer Success Manager

Anaheim, CA · On-site

$60 - $80/hr

As the Customer Support Manager at Promera, you will play a pivotal role in maintaining and expanding our client relationships. Your primary focus will be on ensuring the successful renewal of ...

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All JobsCustomer Support JobsCustomer Support Jobs in Rialto, CA

Customer Support information

See Rialto, CA salary details

$12

$19

$28

How much do customer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer support in Rialto, CA is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.96 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Rialto, CA?

The most popular types of Customer Support jobs in Rialto, CA are:

What are popular job titles related to Customer Support jobs in Rialto, CA?

For Customer Support jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Rialto, CA look for?

The top searched job categories for Customer Support jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Customer Support jobs?

Cities near Rialto, CA with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Rialto, CA as of September 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 90% In-person, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,036 per year, or $19.2 per hour.

HOME CARE SUPPORT ASSOCIATE

Yorba Linda, CA • On-site

Professional Nurse Partners
Fitness and Sports Centers • 1 - 10 employees
Learn more about Professional Nurse Partnersexternal

$22 - $24/hr

Full-time

Re-posted 13 days ago

Key responsibilities

  • Coordinate and maintain staff scheduling for home care clients and staff.

  • Provide in-home care support to clients and assist with activities of daily living.

  • Assist with the coordination, evaluation, and planning of client care services.

Job description

Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Wellness resources

Home Care Support Associate works with Client Care Coordinator to provide excellent customer service for customers utilizing our Home Care Partner home care services. The Home Care Support Associate is responsible to coordinate and maintain staff scheduling for Professional Nurse Partners Home Care clients and staff. The Home Care Support Associate agrees to “float” as needed as a Home Care Partner providing in home care support to our clients. The Caregiver Floater works with a variety of different clients who have varying shift needs. This position is guaranteed full time hours. Some work in the office filing and performing other office duties between shifts with clients may be assigned. Willingness to travel to clients’ homes in all service areas is required. Performs personal care activities that assist the client with activities of daily living.
  • Responsibilities/Activities 
  •  Ensure Professional Nurse Partners Home Care Partner policies and procedures and industry standards and regulations are followed. 
  • Creates and maintains staff schedules on a daily/weekly/monthly basis 
  •  Reach out to personnel and clients with regards to changes in schedule that may come up on a daily basis 
  •  Provides staffing for sick leave, vacation, and unplanned call outs. 
  •  Enters scheduling data, creates schedules and distributes to staff as appropriate. 
  •  Contacts care staff and clients regarding day-to-day changes in scheduling. 
  • Assist with the coordination, evaluation and planning of client care services. 
  • Coordinate client staffing needs. 
  •  Enters staff and client information into organization’s database. 
  •  Maintains staff and client database, dates and reminders of appointments, client admission, client hospital admission and discharge. ¨ Develop and instruct employees in the use of practices, procedures and equipment. 
  •  Provide leadership to employees. 
  • Conduct in-home safety assessments as needed and on on-ongoing basis. 
  •  Performs general office duties including but not limited to word processing, photocopies, files, shreds, data input, provides reception and telephone services. 
Required Knowledge 
  • Knowledge of standards of practice and scope of practice, in accordance with state regulations ¨ Comprehensive knowledge of other health care disciplines and their role in client and family care. 
  • Knowledge of personal care and home management skills. 
  • Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction. 
  •  Knowledge of clerical procedures such as maintaining records and completing forms.

  • Qualifications/Education 
  • Current registration on State of California Home Care Aide Registry 
  •  High School Diploma 
  •  Current driver’s license. 
  •  Proper Vehicle Insurance Coverage. 
  • Ability to read, write, speak and understand English as needed for the job. 
  • Possess or obtain a valid TB test 
  •  2 years recent, valid, verifiable work experience 
  •  Six months experience as a Personal Care Assistant in healthcare (in homes or facilities) is preferred. 
  •  CNA or HHA license is preferred