ZipRecruiter

Log In

1

Customer Support Jobs in High Point, NC (NOW HIRING)

Sir Speedy

Customer Support Specialist

High Point, NC · On-site

$18 - $22/hr

Dental insurance CUSTOMER SUPPORT SPECIALIST Position Overview: If you are looking for an opportunity, we're looking for a Customer Service Representative that is seeking a career - not just another ...

Jayakas

Sales & Customer Support Coordinator

High Point, NC

$18.25 - $24.75/hr

Position Summary The Sales & Customer Support Coordinator will support customer service, sales activities, and business development. This role is ideal for someone who enjoys working with customers ...

Bingltd

Sales & Customer Support Coordinator

High Point, NC · On-site

$18.25 - $24.75/hr

Position Summary The Sales & Customer Support Coordinator will support customer service, sales activities, and business development. This role is ideal for someone who enjoys working with customers ...

Traveling with Tasha

Client Support Specialist

Greensboro, NC · On-site

$15.50 - $21/hr

About the job Client Support Specialist Overview We are seeking a Customer Service Representative to assist clients with travel planning, reservations, and overall support throughout the booking ...

Hearst

Client Support Specialist

Winston Salem, NC · On-site

$16.50 - $22.25/hr

This role supports the execution of broadcast and digital advertising campaigns from order entry through completion. The ideal candidate thrives under deadlines, manages multiple priorities, embraces ...

Hearst

Client Support Specialist

Winston Salem, NC · On-site

$16.50 - $22.25/hr

This role supports the execution of broadcast and digital advertising campaigns from order entry through completion. The ideal candidate thrives under deadlines, manages multiple priorities, embraces ...

next page

Showing results 1-20

All JobsCustomer Support JobsCustomer Support Jobs in High Point, NC

Customer Support information

See High Point, NC salary details

$10

$17

$25

How much do customer support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer support in High Point, NC is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.65 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in High Point, NC?

The most popular types of Customer Support jobs in High Point, NC are:

What are popular job titles related to Customer Support jobs in High Point, NC?

For Customer Support jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in High Point, NC look for?

The top searched job categories for Customer Support jobs in High Point, NC are:

What cities near High Point, NC are hiring for Customer Support jobs?

Cities near High Point, NC with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in High Point, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,621 per year, or $17.1 per hour.

Customer Support Specialist

High Point, NC • On-site

Sir Speedy, Winston-Salem/High Point NC
See more jobs at Sir Speedy, Winston-Salem/High Point NCexternal

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Benefits:

  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance

CUSTOMER SUPPORT SPECIALIST  Position Overview:If you are looking for an opportunity, we’re looking for a Customer Service Representative that is seeking a career – not just another job. We need someone who takes pride in every project and making sure they make our customers look good. Because if our customers aren’t happy, they won’t come back and then we can’t pay you. We are looking for an organized, detailed oriented individual able to thrive in a fast-paced, deadline driven environment. You will be working with an experienced production team and enjoy support from a national network of fellow Specialists.  If you have experience in the print/signs/graphics field, like to play with fun technology every day, come and grow with our company and enjoy the benefits of our health insurance, 401K and profit-sharing plans.  Your Run-of-the-Mill Basic Responsibilities:Greet customers in a courteous manner and gather information for estimating.Answer the telephone using the company's procedures for incoming calls.Direct calls appropriately.Handle routine questions and requests by customers.Deal with customer complaints and concerns, facilitating satisfactory resolution as quickly as possible.Serve customers at the front counter. Process their orders in a timely manner. Any delays must be reported to management.Fully utilize the computerized pricing/estimating program.  The Important Stuff You Must Have:A background in the print/sign industry.Customer Service experienceBe a good communicator – ask questions, admit mistakes and don’t point fingers.You must be nice to the people who are our customers and those that you work with even when they don’t deserve it.Like to work and work while at work.Be a multi-tasking maniac. We do a lot in a short time. This is no place for the proactively challenged.Be willing to jump in and figure things out on your own. No hand holding here.You must be a life-long learner to work here. Lots to learn and it’s always changing. Big Pluses if You Have:Experience using estimating Software (Printer’s Plan, PrintSmith, Etc.) About Us:We have been in business in NC Triad area for over 50 years, so we are not going anywhere. We also have lots of cool awards from our network and from our customers. We work on lots of creative projects for some of the biggest companies in NC. Check us out and we’ll guarantee you’ll say, “I had no idea they do all this stuff!” and you will immediately want to come to work here. Thanks for reading this far and if you did read this far enter the keyword Creativity in your subject line for priority review.

Compensation: $18.00 - $22.00 per hour

We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.

If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing, signs and marketing services, but we’re less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It’s part of our DNA.

With several career paths to choose from – sales, marketing, design, production, operations – no matter the role you choose, you’ll be working in an organization that cares about you. At Sir Speedy you can make a difference. 

Apply