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Customer Support Jobs in Delavan, WI (NOW HIRING)

Generac

Customer Contract Specialist

Belvidere, IL

$16 - $21.25/hr

Serves as the contract SME for the business group and streamlines, corrects process to support proper execution of contract. * Reviews ofeach customer agreement andhighlightareas that will prove ...

Generac

Customer Contract Specialist

Waukesha, WI

$17 - $22.50/hr

Serves as the contract SME for the business group and streamlines, corrects process to support proper execution of contract. * Reviews ofeach customer agreement andhighlightareas that will prove ...

Zoro

Customer Service Associate

Janesville, WI · On-site

$18.25/hr

Customer Support: Provide exceptional customer service via phone by addressing inquiries, resolving complaints, and ensuring customer satisfaction. Good written communication skills are required for ...

Hennig

Design Engineer

Machesney Park, IL · On-site

$70K - $88K/yr

Provide customer support, shop support and sales support, as necessary. * Provide engineering innovations for specified product line. * Maintain product design costs. Requirements: * Create and ...

Hennig Inc

Design Engineer

Machesney Park, IL · On-site

Provide customer support, shop support and sales support, as necessary. * Provide engineering innovations for specified product line. * Maintain product design costs. Requirements * Create and ...

HENNIG INC

Design Engineer

Machesney Park, IL · On-site

Provide customer support, shop support and sales support, as necessary. * Provide engineering innovations for specified product line. * Maintain product design costs. Requirements * Create and ...

Valmet

Technical Account Specialist

Beloit, WI · Hybrid

Primarily providing technical support and quotations and for spare parts and general customer support. * Receive customer inquiries for spare parts and through direct communication from mills or ...

Valmet

Technical Account Specialist

Beloit, WI · On-site

Primarily providing technical support and quotations and for spare parts and general customer support. * Receive customer inquiries for spare parts and through direct communication from mills or ...

Valmet

Technical Account Specialist

Beloit, WI · On-site

$52 - $76/hr

Primarily providing technical support and quotations and for spare parts and general customer support.Receive customer inquiries for spare parts and through direct communication from mills or through ...

Walgreens

Photo Specialist

Mukwonago, WI · On-site

$16.75 - $22.25/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Walgreens

Photo Specialist

Delafield, WI · On-site

$16.25 - $21.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Walgreens

Photo Specialist

Muskego, WI

$16 - $21.25/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Walgreens

Photo Specialist

Belvidere, IL · On-site

$16 - $21.25/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Walgreens

Photo Specialist

Fort Atkinson, WI · On-site

$15.50 - $20.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

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Showing results 21-40

All JobsCustomer Support JobsCustomer Support Jobs in Delavan, WI

Customer Support information

See Delavan, WI salary details

$10

$17

$25

How much do customer support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer support in Delavan, WI is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.65 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are popular job titles related to Customer Support jobs in Delavan, WI?

For Customer Support jobs in Delavan, WI, the most frequently searched job titles are:

What cities near Delavan, WI are hiring for Customer Support jobs?

Cities near Delavan, WI with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Delavan, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,625 per year, or $17.1 per hour.

Customer Contract Specialist

Generac

Belvidere, IL

$16 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

359th of 496 rated machine equipment manufacturers

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?


The Customer Contract Specialist serves as a keyliaisonforthebusiness group. This role serves as the Subject Matter Expert (SME) onbusiness groupcontracts andis responsible forreviewing customer agreements and partnering with sales leadership to highlight key opportunities and challenges.

Minimum Qualifications:

  • Bachelor Degreeor equivalent experience

  • 3years' experienceinorder management,contract review, or administrative work

Preferred Qualifications:

  • Prior SAP or other ERP system experienceand Salesforce

  • Prior experience partnering withcross functionalleadership to discusssales liaisonchallengesand contract obligations

  • Prior experience supportingproject basecustomers

  • Prior participation in process mapping and continuous improvement activities

Essential Duties:

60%

  • Serves as the contract SME for the business group and streamlines, corrects process to support proper execution of contract.

  • Reviews ofeach customer agreement andhighlightareas that will prove challenging for the organization to meet requirements;

  • Develops and implements customer success metrics aligningscorecardsto match customer expectations;

  • Attends periodic meetings, providing guidance and documentation on customer obligations;

  • Review customer purchase orders confirming and noting inconsistencies between agreements;

  • Working with finance on review recognition and projects forecast;

  • Identifiesproblem areastokick off improvement initiatives as needed andparticipatesin the improvement efforts.

20%

  • Implements andmaintainsa well-organized system for all customer agreements for the business group.

  • Ensures system allowsnumerousinternal users to easily accessincludingsales, account coordinators, credit, finance, order management, distributor support, distribution/return centers, EDI, and IT.

  • Providesdirectionto internal users on how to retrieve documents or pertinent information as needed.

20%

  • Documents service level agreements for subsidiary businesses, as well as a cross functional communication matrix to ensure our subsidiaries are properly supported for activities (Order Management, Distributor Support, Demand Planning, Operations, Distribution, Credit, etc.).

  • Works directly with sales leadership and legal to update contract details periodically

Knowledge, Skills, & Abilities:

  • Strong attention to detail with capability and confidence to raise concerns

  • Proficient communication skills with employees at all levels of the organization

Great Reasons to work for Generac:

  • Competitive Benefits: Health, Dental, Vision, 401k and many more

  • We offer product loan (for up to 4 days) and discount programs

  • Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators

  • Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.

  • We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.

  • We're an inclusive company that celebrates differences and keeps equity and respect at the forefront.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionallylift upto 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

What Generac Power Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Generac

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing and engine, turbine, and power transmission equipment manufacturing

Company size

1 - 10 Employees

Headquarters location

Eagle, WI, US

Social media

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