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Customer Support Representative Jobs in Miami, FL

HelloGov AI, Inc.

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Hellogov Ai Customer Support Representative HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

MSCCN

Customer Support Representative

Doral, FL · On-site

$15.25 - $20.75/hr

Knowledge of HVAC / R equipment and products is more limited with the CSR I who is learning the ... Desire to support and meet the needs of customers, other employees and the company as a whole.

Johnstone Supply

Customer Support Representative

Doral, FL · On-site

$14.75 - $20/hr

Knowledge of HVAC / R equipment and products is more limited with the CSR I who is learning the ... Desire to support and meet the needs of customers, other employees and the company as a whole.

ADP

Entry-Level Customer Support Representative

Miami, FL · On-site

$14.50 - $19.75/hr

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the office 3 days a week and working at home 2 days a week. * Entry-Level Customer Support Representative ...

ADP

Entry-Level Customer Support Representative

Miami, FL · Hybrid

$14.50 - $19.75/hr

About the Role As a Customer Support Representative, you'll be the first point of contact for our customers - handling inbound and outbound calls, answering questions, resolving issues, and making ...

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Customer Support Representative information

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How much do customer support representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer support representative in Miami, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What is a customer support representative?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What are some common challenges faced by customer support representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

Is remote customer support representative a stressful job?

Remote customer support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors.

What are the most commonly searched types of Customer Support Representative jobs in Miami, FL?

The most popular types of Customer Support Representative jobs in Miami, FL are:

What are popular job titles related to Customer Support Representative jobs in Miami, FL?

For Customer Support Representative jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Customer Support Representative jobs in Miami, FL look for?

The top searched job categories for Customer Support Representative jobs in Miami, FL are:

What cities near Miami, FL are hiring for Customer Support Representative jobs?

Cities near Miami, FL with the most Customer Support Representative job openings:

Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,395 per year, or $18 per hour.

Customer Support Representative

Miami, FL • On-site

HelloGov AI, Inc.
See more jobs at HelloGov AI, Inc.external

$15.25 - $20.75/hr

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This job post has expired today. Applications are no longer accepted.

Job description

Hellogov Ai Customer Support Representative

HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration. Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers.

The Role

As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and concierge-level support in every interaction. This is a high-volume, customer-centric role with around 200 calls per day, where every conversation is an opportunity to make a lasting impression.

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