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Remote Customer Support Representative Jobs in Miami, FL

NationsBenefits

Customer Service Representative

Plantation, FL · On-site +1

$16 - $21.50/hr

As a customer support representative, you will be responsible for answering customer calls and assisting them with any help they may require. Issues vary, so extensive knowledge of our web, mobile ...

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All JobsCustomer Support Representative JobsRemote Customer Support Representative JobsRemote Customer Support Representative Jobs in Miami, FL

Remote Customer Support Representative information

See Miami, FL salary details

$9

$17

$25

How much do remote customer support representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote customer support representative in Miami, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are the most commonly searched types of Customer Support Representative jobs in Miami, FL? The most popular types of Customer Support Representative jobs in Miami, FL are:
What are popular job titles related to Remote Customer Support Representative jobs in Miami, FL? For Remote Customer Support Representative jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative jobs in Miami, FL look for? The top searched job categories for Remote Customer Support Representative jobs in Miami, FL are:
What cities near Miami, FL are hiring for Remote Customer Support Representative jobs? Cities near Miami, FL with the most Remote Customer Support Representative job openings:
Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,395 per year, or $18 per hour.

REMOTE Customer Support Rep - Entry Level

Globe Life American Income Division

Hollywood, FL • On-site, Remote

$14.75 - $20/hr

Full-time

Re-posted 5 days ago

Job description

Customer Service Leadership - Remote Opportunity
Location: 100% Remote
Schedule: Flexible
Are you a passionate professional seeking a career that offers flexibility, growth, and meaningful impact? AO is looking for dedicated individuals to join our customer service leadership team. Work from home, enjoy a flexible schedule, and advance your career while maintaining a healthy work-life balance.Requirements / Responsibilities / Rewards
  • Work-Life Balance: Customize your schedule and work from home, giving you time for what matters most
  • Supportive Environment: Join a nurturing team that values your success and personal well-being
  • Mentorship & Growth: Learn from experienced leaders dedicated to helping you excel in customer service management
Exciting Perks & Incentives
  • Annual Incentive Trips: Rewarding top performers with unforgettable travel experiences
  • Insurance Reimbursement Program: Comprehensive coverage to protect your well-being
  • Skills Enhancement: Specialized training programs to sharpen leadership and management skills
  • Unionized Benefits: Enjoy security, representation, and a supportive community
Qualifications
  • Commitment to delivering exceptional customer service
  • Strong communication and interpersonal skills
  • Ability to lead and inspire teams to achieve outstanding results
  • Desire for professional growth while maintaining a healthy work-life balance
Apply now to join AO's customer service leadership team! Work from home, enjoy flexible hours, receive mentorship, and advance your career while making a meaningful impact.

Apply