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Customer Support Representative Jobs in Mableton, GA

Adams Keegan

Customer Support Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

Customer Support Representative We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service ...

Adams Keegan

Customer Support Representative

Kennesaw, GA

$14.75 - $20/hr

We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service across phone, email, and chat ...

S.P. Richards Company

Customer Support Rep/Ntl Acct

Atlanta, GA · On-site

$16.25 - $20.75/hr

Customer Support Representative Location: Smyrna, GA (Near Battery Center) Work Hours: Mon-Fri 8:00am - 5:00pm Full-time position. This is not a Remote Position, but you could have remote opportunity ...

S.P. Richards

Customer Support Rep/Ntl Acct

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Support Representative Location: Smyrna, GA (Near Battery Center) Work Hours: Mon-Fri 8:00am - 5:00pm Full-time position. This is not a Remote Position, but you could have remote opportunity ...

S.P. Richards

Customer Support Rep/Ntl Acct

Smyrna, GA · On-site

$15.75 - $21.25/hr

Customer Support Representative Location: Smyrna, GA (Near Battery Center) Work Hours: Mon-Fri 8:00am - 5:00pm Full-time position. This is not a remote position, but you could have remote opportunity ...

Osaic

Client Support Representative

Atlanta, GA · On-site

$50K - $55K/yr

Client Support Representative Customer Service Opportunity in Financial Services Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista: 12325 Port Grace Blvd, La Vista ...

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Customer Support Representative information

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How much do customer support representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer support representative in Mableton, GA is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a customer support representative?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What are some common challenges faced by customer support representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

Is remote customer support representative a stressful job?

Remote customer support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors.

What are the most commonly searched types of Customer Support Representative jobs in Mableton, GA?

The most popular types of Customer Support Representative jobs in Mableton, GA are:

What are popular job titles related to Customer Support Representative jobs in Mableton, GA?

For Customer Support Representative jobs in Mableton, GA, the most frequently searched job titles are:

What job categories do people searching Customer Support Representative jobs in Mableton, GA look for?

The top searched job categories for Customer Support Representative jobs in Mableton, GA are:

What cities near Mableton, GA are hiring for Customer Support Representative jobs?

Cities near Mableton, GA with the most Customer Support Representative job openings:

Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in Mableton, GA as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $35,548 per year, or $17.1 per hour.

Customer Support Representative

Kennesaw, GA • On-site

Adams Keegan
Human Resources Consulting Services • 51 - 200 employees
Learn more about Adams Keeganexternal

$14.75 - $20/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Support Representative

We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service across phone, email, and chat channels. The successful candidate will assist customers with order updates, sales-related enquiries, and general communication, ensuring a positive and professional experience at every touchpoint.

Technical knowledge is not required but would be advantageous. We value strong communication skills, a positive attitude, and the ability to stay calm and effective in fast-paced or high-pressure situations.

Key Responsibilities
  • Answer incoming customer calls in a friendly, professional, and timely manner
  • Respond to customer queries via email and chat platforms
  • Provide accurate updates on customer orders and delivery timelines
  • Proactively follow up with customers regarding order status, delays, or issues
  • Handle sales-related enquiries, including product information and availability
  • Resolve customer concerns efficiently, escalating complex issues when required
  • Maintain clear and detailed records of customer interactions and transactions
  • Work collaboratively with internal teams (e.g., sales, logistics) to ensure smooth order fulfilment
  • Identify opportunities to improve customer satisfaction and internal processes
Key Skills & Attributes
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with a customer-first mindset
  • Ability to multitask and manage multiple communication channels effectively
  • Calm and solution-oriented under pressure
  • Proactive, resourceful, and able to work independently
  • High attention to detail and strong organisational skills
  • Positive attitude and willingness to learn
Qualifications & Experience
  • Previous experience in customer service or a similar role is preferred
  • Experience with phone-based support and customer communication tools is advantageous
  • Formal qualifications or a degree are not required but will be considered a plus

We're seeking someone who is motivated, dependable, and eager to contribute to a positive customer experience. The ideal candidate is adaptable, responsive, and brings energy and professionalism to their work.

Apply