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Customer Support Representative Jobs in Columbus, GA

Wade Linen Services Inc

Dry Cleaning CSR

Columbus, GA · On-site

$14.25 - $19.50/hr

Customer Service Representative - Dry Cleaners Job Location: Various Store Locations Reports To ... Customer Support & Problem Resolution: * Address customer concerns, such as damaged or misplaced ...

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Customer Support Representative information

See Columbus, GA salary details

$8

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$24

How much do customer support representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer support representative in Columbus, GA is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is a customer support representative?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What are some common challenges faced by customer support representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

Is remote customer support representative a stressful job?

Remote customer support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors.

What are the most commonly searched types of Customer Support Representative jobs in Columbus, GA?

The most popular types of Customer Support Representative jobs in Columbus, GA are:

What are popular job titles related to Customer Support Representative jobs in Columbus, GA?

For Customer Support Representative jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Customer Support Representative jobs in Columbus, GA look for?

The top searched job categories for Customer Support Representative jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Customer Support Representative jobs?

Cities near Columbus, GA with the most Customer Support Representative job openings:

Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $34,997 per year, or $16.8 per hour.

Sales Support Rep

Republic National Distributing Company

Columbus, GA • On-site

$17 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Republic National Distributing Company rating

7.4

Company rating: 7.4 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

197th of 423 rated retail wholesalers

Job description

Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.
Summary
RNDC is looking for a talented and energetic Sales Support Representatives to join our growing Sales team. The Sales Support Representative is responsible for collaborating with the Sales Lead/Inside Sales Representative to ensure their orders are properly delivered, merchandised, and priced. Assists with customer needs, submits replenishment orders, and builds good working relationships with account personnel.
In this role, you will
  • Assist customers with stocking shelves, resetting coolers, and creating displays for their purchased products
  • Solidify strong customer relationships
  • Work with customers to understand areas where support is needed and then provide this help (i.e. will calls, POS delivery, etc.)
  • Place prices and descriptive signs on product
  • Check account's on hand inventory and submits replenishment orders to fill gaps
  • Prepare and maintain displays
  • Accurately sort, label, and store goods
  • Maintain merchandising reports
  • Survey the account for merchandising opportunities and presents promotional activities/material that will improve their representation in the store
  • Report competitive activity and pricing as it occurs to immediate supervisor
  • Cover open sales territory, as needed and as applicable, due to absence or vacation
  • This position could require the employee to work some nights, some weekends, and/or some holidays

What you bring to RNDC
  • High school diploma or general education degree (GED) preferred.
  • 1-3 months related experience and/or training; or equivalent combination of education and experience.
  • Requires a current, valid state drivers license, and ability to meet vehicle insurance requirements as defined by the company.
  • Product knowledge applicable to wine and spirits industry.
  • Experience stocking shelves and understanding of how to create product displays.

What's in it for you
  • 401(k) with company matching
  • Medical, dental and vision benefits*
  • Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
  • Paid volunteer time
  • Paid parental leave
  • Paid caregivers leave
  • Fertility benefits
  • Paid training
  • Company paid life insurance, short-term disability, and company-paid holidays
  • Associate resource groups, and diversity, equity, and inclusion programs available for all associates

*Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility
COVID-19 considerations:
We follow CDC Guidelines and have a fun and safe environment for our teams.
Bonus if you bring
  • Previous experience in the Wine and Spirits industry
  • Industry certifications to include: CSW, CSS, WSET, Court of Master Sommeliers, Sake Specialist

Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.

What Republic National Distributing Company employees say

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About Republic National Distributing

Sourced by ZipRecruiter

Republic National Distributing Company (RNDC) is a significant player in the beverage alcohol distribution industry. Anchored in Grand Prairie, Texas, United States, its roots trace back to 1898, reflecting a prosperous history that has shaped the company into what it is today. As a key national distributor of wine and spirits, RNDC provides a comprehensive portfolio of leading brands to its diverse customers. The wine and spirits distribution company's mission is to serve as a trusted connection between product manufacturers and retail outlets, fostering the success of its associates, customers, and suppliers - a mission they pursue with passion and integrity.

Industry

Food and drink manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Grand Prairie, TX, US

Year founded

1898

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