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Customer Support Logistics Jobs (NOW HIRING)

Rayda

Customer Operations Specialist

Own end to end customer order fulfilment, coordinating with vendors, logistics and internal teams to ensure timely and accurate delivery. Customer Support: Serve as a key customer contact, responding ...

McKesson

Logistics Lead

Cheektowaga, NY · On-site

$19.19 - $31.98/hr

The Logistics Team Lead supports mail order, specialty pharmacy, and customer logistics operations by coordinating courier activity, resolving pickup and delivery issues, and serving as a key contact ...

McKesson

Logistics Lead

Cheektowaga, NY

$19.19 - $31.98/hr

The Logistics Team Lead supports mail order, specialty pharmacy, and customer logistics operations by coordinating courier activity, resolving pickup and delivery issues, and serving as a key contact ...

McKesson Corporation

Logistics Lead

Cheektowaga, NY · On-site

$19.19 - $31.98/hr

The Logistics Team Lead supports mail order, specialty pharmacy, and customer logistics operations by coordinating courier activity, resolving pickup and delivery issues, and serving as a key contact ...

AA2IT

Customer Support

Houston, TX · On-site

$16.25 - $20.75/hr

End To End Supply Chain/Customer Care Support Representative Florham Park Point of contact for ... logistics activities are being organized for all related shipments Escalate and Expedite as ...

Hotplate, Inc

Customer Support

San Francisco, CA · On-site

$100K - $120K/yr

They spend more time managing logistics than growing their business. We support the top pop ups in ... A strong customer obsession and excitement to help small business owners succeed * Comfort with ...

Dover Corporation

Customer Support

Tulsa, OK · On-site

$15 - $19/hr

Participate in logistics and order process improvement projects with plants and/or other regions Provide support for general customer inquiries, such as drawing requests, KHK documentation, approvals ...

SWEP

Customer Support

Tulsa, OK · On-site

$14.75 - $18.75/hr

Participate in logistics and order process improvement projects with plants and/or other regions * Provide support for general customer inquiries, such as drawing requests, KHK documentation ...

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Customer Support Logistics information

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$34K

$79.1K

$121K

How much do customer support logistics jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer support logistics in the United States is $79,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Customer Support Logistics jobs?

Cities with the most Customer Support Logistics job openings:

What states have the most Customer Support Logistics jobs?

States with the most job openings for Customer Support Logistics jobs include:

What are popular job titles related to Customer Support Logistics jobs?

For Customer Support Logistics jobs, the most frequently searched job titles are:

Infographic showing various Customer Support Logistics job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,085 per year, or $38 per hour.

Logistics Customer Relations Coordinator

Compton, CA • On-site

Forward Air
See more jobs at Forward Airexternal

$21 - $22.87/hr

Full-time

Posted 9 days ago

Job description

The Customer Relations Coordinator provides frontline administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing. They interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable.

Compensation:  $21.00 - $22.87 per hour

Schedule:  Monday - Friday, 9 AM - 5:30 PM

Responsibilities

  • Serve as a central point of contact for customers, carriers, drivers, and internal teams via phone, email, and inperson interactions.
  • Provide frontline customer service by responding to shipment status inquiries, documentation requests, and routine service questions.
  • Perform accurate data entry for shipment details, customer instructions, order updates, and operational records within required timelines.
  • Track and trace shipments using internal systems and carrier platforms; communicate updates to customers and internal teams.
  • Coordinate scheduling for pickups, deliveries, appointments, and other routine operational activities.
  • Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading, labels, and proof of delivery (POD).
  • Support terminal or site activities as needed, including freight acceptance, driver assistance, and shipment paperwork handling.
  • Assist with accounts receivable, accounts payable, and billing support tasks, including invoice preparation, verification, and reconciliation.
  • Maintain organized and compliant electronic and physical files for shipment, financial, and administrative documentation.
  • Communicate with carriers, warehouses, dispatch, and internal operations teams to support timely movement of freight.
  • Identify routine service issues or delays and escalate them to operations leadership according to established procedures.
  • Support routine administrative tasks such as inbound/outbound mail processing, record updates, and office supply monitoring.
  • Participate in training, meetings, and process improvement activities as assigned.
  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education: High School Diploma or GED equivalent required; undergraduate degree from an accredited college or university preferred. 
  • Previous experience in customer service, administrative support, logistics, or transportation environments preferred; training provided.
  • Strong attention to detail with the ability to follow established processes consistently.
  • Clear, professional written and verbal communication skills with a customerfocused approach.
  • Ability to work collaboratively in a fastpaced, teamoriented, onsite environment.
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
  • Environment: Comfort commuting to/from and working in a 100% onsite setting (listed in this posting), with travel for related meetings/events.

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