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Customer Support Executive Jobs in Stevenson Ranch, CA

Wolters Kluwer

Customer Success Manager

Glendale, CA · On-site

Partner with Sales, the customer, and other internal departments, coordinating project communications and issue resolutions, fostering strong relationships with sales executives, customer support ...

Wolters Kluwer

Customer Success Manager

Glendale, CA · On-site

Partner with Sales, the customer, and other internal departments, coordinating project communications and issue resolutions, fostering strong relationships with sales executives, customer support ...

Wolters Kluwer

Customer Success Manager

Glendale, CA · On-site

Partner with Sales, the customer, and other internal departments, coordinating project communications and issue resolutions, fostering strong relationships with sales executives, customer support ...

Mark43

Customer Experience Manager

Los Angeles, CA

Constant collaboration with numerous Mark43 teams, including Customer Support, Implementation, Product, Engineering, and Executive leadership. * Building mission critical and socially responsible ...

Forward Air

Sales Support Specialist

Los Angeles, CA · On-site

$70K - $90K/yr

This role enables Account Executives to focus on business development and strategic account management by owning day-to-day customer support, operational coordination, and sales administration ...

Da/Pro Rubber, Inc.

Account Executive

Los Angeles, CA · On-site

S.-based manufacturer serving OEM customers in various industries is seeking an experienced Account Executive to support and grow business in Southern California and Arizona. The ideal candidate will ...

Crane Company

Executive Assistant

Los Angeles, CA · On-site

$75K - $85K/yr

Job Summary: The Executive Assistant provides high-level administrative support requiring ... or customer relations preferred. * Familiarity with office administration practices and ...

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All JobsCustomer Support JobsCustomer Support Executive JobsCustomer Support Executive Jobs in Stevenson Ranch, CA

Customer Support Executive information

See Stevenson Ranch, CA salary details

$5

$39

$62

How much do customer support executive jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support executive in Stevenson Ranch, CA is $39.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $53.94 per hour, depending on experience, location, and employer.

What is a customer support executive?

Customer Support Executives are professionals responsible for assisting customers with inquiries, concerns, or issues related to a company's products or services. They handle customer communications through various channels such as phone, email, or chat, and work to resolve problems efficiently while ensuring customer satisfaction. Additionally, they may provide product information, process orders, and escalate complex issues to higher management when necessary. Their role is crucial in maintaining positive relationships between the company and its customers.

How does a customer support executive typically collaborate with other departments to resolve customer issues?

Customer Support Executives often act as a bridge between customers and various internal teams, such as technical support, product management, or billing. When facing complex customer issues, they escalate cases to specialized departments and coordinate follow-ups to ensure timely resolution. Effective communication and documentation are crucial, as executives must clearly relay customer concerns and track progress. This cross-functional collaboration not only helps resolve issues efficiently but also improves overall customer satisfaction and product quality.

What are the key skills and qualifications needed to thrive as a customer support executive, and why are they important?

To thrive as a Customer Support Executive, you need strong problem-solving abilities, excellent communication skills, and a customer-focused mindset, often supported by a degree in business or related fields. Familiarity with Customer Relationship Management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding patience, active listening, and adaptability help professionals excel in handling diverse customer inquiries and resolving issues efficiently. These skills ensure positive customer experiences, build brand loyalty, and contribute directly to a company’s reputation and success.

What is the difference between Customer Support Executive vs Customer Service Representative?

AspectCustomer Support ExecutiveCustomer Service Representative
CredentialsHigh school diploma or equivalent; certifications in communication or support toolsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentCall centers, support desks, online chat platformsCall centers, retail stores, online support portals
Industry UsageCommon across IT, telecom, e-commerce, and service sectorsWidespread in retail, banking, telecom, and hospitality

Both roles involve assisting customers, but Customer Support Executives often handle technical issues and support queries, while Customer Service Representatives focus on general inquiries and transactional support. The roles overlap in communication skills and work environments, but the specific responsibilities and technical knowledge may differ based on industry and company needs.

What cities near Stevenson Ranch, CA are hiring for Customer Support Executive jobs?

Cities near Stevenson Ranch, CA with the most Customer Support Executive job openings:

Infographic showing various Customer Support Executive job openings in Stevenson Ranch, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $81,974 per year, or $39.4 per hour.

Sales Account Executive- Digital Data Security

The Misch Group

Los Angeles, CA • On-site

Full-time

Re-posted 8 days ago

Job description

Description
We are a leading provider of data-centric security software solutions for large enterprises leveraging our core Dynamic Authorization technology with Attribute-Based Access Control (ABAC). Our policy management platform and universal enforcement solutions enable centrally managed information network control policies across all applications, data and digital business processes. Our software offers a cohesive solution for improving compliance and mitigating information risk by helping companies achieve safer and more secure collaboration, prevent data loss, and ensure proper authorization to applications and data.
About the Position:
We are looking for a Sales Account Executive to grow sales by meeting or exceeding the Company’s Business Plan. The Sales Account Executive will work closely with our management team and play a crucial role in growing our business by establishing and expanding business relationships with clients and partners. Responsibilities will include prospecting and creating demand for our products and services, identifying and developing sales opportunities, meeting potential clients, attending industry events, developing project proposals, and closing client contracts. The successful candidate must be able to target and penetrate F2000 technology and semiconductor firms. This candidate is expected to possess and establish key contacts within the industry to generate business.



Key Responsibilities
  • Drive new logo acquisition; while working with existing customers to retain and expand our usage
  • Grow sales pipeline to meet or exceed the Company’s business plan, by bringing in new accounts, leveraging existing accounts and by building partnerships with key accounts to fortify the Company’s position to develop new business.
  • Consult with VP- and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered
  • Develop a contact network of GSI’s and channel partners to ensure our products/services can be sold broadly and effectively throughout the enterprise
  • Maintain an up to date sales pipeline, account information, and sales process in salesforce.com including call lists and account progress reports.
  • Develop and execute on an effective prospecting plan as part of the territory sales plan and demonstrate effectiveness in selling into the key accounts within the territory.
  • Work with other members of management to ensure that implementation and customer support is in place to support all new business and champion your customers’ implementations to ensure wild success
  • Work closely with and establish engagement between functional areas such as sales engineering, engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs
  • Execute on account plans to deliver maximum revenue within an assigned territory


Skills, Knowledge and Expertise
Requirements:

  • BS or MS degree
  • 7+ years of enterprise sales experience into F2000 companies
  • Experience working in information security or risk management sector
  • Familiarity with and has a strong network within the high tech and semiconductor industries
  • Experience managing complex sales process and highly consultative selling
  • Experience responding to complex RFP and complex software procurement requirements
  • Effective in sales presentation and project management
  • Highly organized and pays close attention to detail
  • Excellent networking and relationship building skills
  • Excellent written and verbal communication skills
  • Familiarity with technologies and products in the fields of data loss prevention, content monitoring and filtering, and active policy management will be a plus

Benefits
  • Competitive pay
  • Great benefits