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Customer Support Associate Jobs in Wayne, NJ (NOW HIRING)

Jill Frisch

Customer Support Specialist

Jersey City, NJ · Remote

$21 - $29/hr

The Customer Support Specialist team serves as a single point of contact for our strategic ... Bachelors Degree, Associates degree, or comparable experience preferred Condition of Employment ...

Saks OFF 5TH

Support Associate

Elizabeth, NJ · On-site

$17 - $22.25/hr

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

Trade Support Associate Location: New York, NY Salary: $85,000 - $110,000 THE OPPORTUNITY Group One ... and customer service to employees at all levels of the company. WHO WE ARE We are committed to ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

Trade Support Associate Location: New York, NY Salary: $85,000 - $110,000 THE OPPORTUNITY Group One ... and customer service to employees at all levels of the company. WHO WE ARE We are committed to ...

Elara Caring

Business Support Associate

Paterson, NJ

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Paterson, NJ · On-site

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Paterson, NJ · On-site

$18 - $19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Passaic, NJ · On-site

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Passaic, NJ

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Paterson, NJ

$18 - $19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

The Trade Support Associate will work closely with our traders and other departments. We desire a ... and customer service to employees at all levels of the company.WHO WE AREWe are committed to ...

Tory Burch

Support Associate

Elizabeth, NJ · On-site

$17 - $22.25/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch

Support Associate

Short Hills, NJ · On-site

$18.50 - $24/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch LLC

Support Associate

Elizabeth, NJ · On-site

$17 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail ...

chicosfas

Support Associate - Chico's

Paramus, NJ

$15.92/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Clifton, NJ · On-site

$15.92/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Wayne, NJ

Customer Support Associate information

See Wayne, NJ salary details

$11

$19

$28

How much do customer support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support associate in Wayne, NJ is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Wayne, NJ?

The most popular types of Customer Support jobs in Wayne, NJ are:

What are popular job titles related to Customer Support Associate jobs in Wayne, NJ?

For Customer Support Associate jobs in Wayne, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Wayne, NJ look for?

The top searched job categories for Customer Support Associate jobs in Wayne, NJ are:

What cities near Wayne, NJ are hiring for Customer Support Associate jobs?

Cities near Wayne, NJ with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Wayne, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,291 per year, or $19.9 per hour.

Customer Support Specialist

BALDOR SPECIALTY FOODS, Inc.

Bronx, NY • On-site

$20 - $21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description
Overview
As a Customer Support Specialist, you play a key role in providing exceptional service to Baldor's customers. You are expected to have a strong understanding of Baldor products, policies, and systems to communicate effectively and support customer needs. Your goal is to enhance customer satisfaction, loyalty, and retention while contributing to overall sales growth.
Key Responsibilities:
  • Customer Engagement: Serve as the first point of contact for incoming calls, emails, and chats. Provide prompt, professional, and accurate responses to customer inquiries.
  • Order Management: Accurately enter, update, and track customer orders while maintaining attention to detail and efficiency.
  • Problem Resolution: Address and resolve customer concerns with empathy and urgency, offering appropriate solutions and following up to ensure satisfaction.
  • Upselling & Cross-Selling: Identify opportunities to recommend new or alternative products that meet customer needs and support company sales goals.
  • Collaboration: Partner with internal departments, including Sales, Operations, and Logistics to ensure smooth order fulfillment and positive customer experiences.
  • Documentation: Maintain clear, accurate records of all customer interactions and feedback within company systems (e.g., Zendesk, RingCentral, Microsoft Dynamics).
  • Continuous Improvement: Stay informed about new products, seasonal offerings, and company updates to better assist customers.
Qualifications
  • High School Diploma or equivalent required; Associate or Bachelor's degree preferred.
  • 1+ year of experience in a call center, customer service, or inside sales environment.
  • Strong communication and active listening skills, with a professional and friendly phone manner.
  • Ability to multitask and remain organized in a fast-paced environment.
  • Proficiency in Zendesk, RingCentral, Microsoft Dynamics, and Microsoft Excel preferred.
  • Passion for food and knowledge of the restaurant industry is a plus.
  • Excellent verbal and written communication abilities.
  • Multilingual abilities a plus.
  • Availability to work weekends or extended hours as needed.

Our Values
  • Passionate about Food & Results: Dedicated to excellence in both culinary quality and sales performance
  • Entrepreneurial Spirit: Innovative, adaptable, and eager to take initiative
  • Forward-Thinking: Committed to staying ahead of market trends and customer needs
  • Supportive & Collaborative: Team-oriented with a focus on building lasting

Baldor Specialty Foods is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, citizenship status, or any other legally protected status.
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