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Customer Support Associate Jobs in Spring Lake, MI

Service Support Minor #18/164

North Muskegon, MI · On-site

$15.25 - $19.75/hr

A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as their ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Service Support Minor #37

Muskegon, MI · On-site

$15.25 - $19.75/hr

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Service Support Minor #13 Laketon

Muskegon, MI · On-site

$15.25 - $19.75/hr

A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as their ...

Service Support Minor #26 (Broadway)

Muskegon, MI · On-site

$15.25 - $19.75/hr

A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as their ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Service Support Minor #03 (Sherman)

Muskegon, MI · On-site

$15.25 - $19.75/hr

A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as their ...

Service Support Minor #16

Spring Lake, MI · On-site

$15.50 - $20/hr

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Service Support Minor #05 Fruitport

Fruitport, MI · On-site

$15.50 - $20.25/hr

A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as their ...

Service Support Minor #27 (Ferris St.)

Muskegon, MI · On-site

$15.25 - $19.75/hr

A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as their ...

Showing results 21-40

Customer Support Associate information

See Spring Lake, MI salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer support associate in Spring Lake, MI is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.96 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What cities near Spring Lake, MI are hiring for Customer Support Associate jobs?

Cities near Spring Lake, MI with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Spring Lake, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,837 per year, or $18.2 per hour.

Service Support Minor #18/164

Wesco

North Muskegon, MI • On-site

$15.25 - $19.75/hr

Full-time

Re-posted 13 days ago


Wesco rating

7.1

Company rating: 7.1 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

205th of 365 rated logistics


Job description

A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as their compass, they carry out a wide variety of tasks; from running registers to general housekeeping, all while putting customers first.


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