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Customer Support Associate Jobs in Slidell, LA (NOW HIRING)

Home Depot

Store Support

Slidell, LA · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Covington, LA · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Picayune, MS · On-site

$12.75 - $16/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

New Orleans, LA · On-site

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

New Orleans, LA · On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Slidell, LA · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

New Orleans, LA · On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Slidell, LA · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Slidell, LA · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Picayune, MS · On-site

$12.75 - $16/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

New Orleans, LA

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Covington, LA · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Dollar Tree

Customer Service Associate

Covington, LA · On-site

$12.50 - $17.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate

Covington, LA · On-site

$12.50 - $17.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

AO Globe Life

Protection Services Associate

New Orleans, LA · On-site +1

$90K - $119K/yr

AO Globe Life is seeking motivated Protection Services Associates to join our growing remote team ... Answer questions and provide professional customer support * Follow up with clients throughout the ...

Inserso

Network Support Technician

New Orleans, LA · On-site

Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop ...

Dollar Tree

Customer Service Associate I

New Orleans, LA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Slidell, LA

Customer Support Associate information

See Slidell, LA salary details

$10

$17

$24

How much do customer support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support associate in Slidell, LA is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.00 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Slidell, LA?

The most popular types of Customer Support jobs in Slidell, LA are:

What job categories do people searching Customer Support Associate jobs in Slidell, LA look for?

The top searched job categories for Customer Support Associate jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Customer Support Associate jobs?

Cities near Slidell, LA with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Slidell, LA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $36,079 per year, or $17.3 per hour.

Payment Processing Support Associate

Hancock Whitney Corp.

New Orleans, LA • On-site

$16.25 - $21.25/hr

Full-time

Posted 17 days ago

Key responsibilities

  • Process routine outgoing and incoming wire transfers under established protocols and service level agreements.

  • Support daily ACH file scheduling, balancing, and end-of-day reconciliation activities.

  • Complete basic wire and ACH exception handling tasks, such as item returns, stop payments, and file repairs.

Hancock Whitney Bank rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

94th of 175 rated banks

Job description

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.
JOB FUNCTION / SUMMARY:
The Payment Processing Support Associate 2 is responsible for performing a variety of operational tasks supporting electronic funds transfers, including ACH and wire transactions. The role involves processing, verification, exception handling, and basic research tasks, all while ensuring compliance with internal policies and external regulatory standards. This position is cross-trained in core ACH and wire processes, enabling flexible support within the broader Payment Operations team.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Process routine outgoing and incoming wire transfers under established protocols and service level agreements.
  • Support daily ACH file scheduling, balancing, and end-of-day reconciliation activities.
  • Complete basic wire and ACH exception handling tasks, such as item returns, stop payments, and file repairs.
  • Review and archive customer documents (e.g., Funds Transfer Agreements, affidavits) to ensure compliance with retention and verification requirements.
  • Conduct callback verifications for designated wire transfers in accordance with risk and approval thresholds.
  • Monitor payment activity for irregularities and escalate issues to senior staff or management as needed.
  • Assist with updating customer setups for ACH origination and maintaining related documentation.
  • Respond to internal and external requests for payment research and documentation retrieval.
  • Back up other desks across ACH and wire functions to ensure consistent service delivery and operational continuity.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
  • High School Diploma or GED required.
  • 1-3 years of banking operations experience, preferably in ACH or wire processing environments.
  • Basic knowledge of NACHA Operating Rules, BSA, Reg. E, and related federal payment regulations (or willingness to train).
  • Proficient with Microsoft Office Suite (Word, Excel).
  • Effective verbal and written communication skills.
  • Strong attention to detail and ability to follow established procedures.
  • Capacity to work under deadlines in a high-volume, accuracy-driven environment.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
  • Ability to travel if required to perform the essential job functions
  • Ability to work under stress and meet deadlines
  • Ability to operate related equipment to perform the essential job functions
  • Ability to read and interpret a document if required to perform the essential job functions
  • Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

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