Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our ... The Inside Sales Support Associate position works closely with the Distributor Sales Team to drive ...
Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our ... The Inside Sales Support Associate position works closely with the Distributor Sales Team to drive ...
Store Support
Slidell, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Slidell, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
New Orleans, LA · On-site
$14.50 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
New Orleans, LA · On-site
$14.50 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Slidell, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Slidell, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Covington, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Covington, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Slidell, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Slidell, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Picayune, MS · On-site
$12.75 - $16/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Picayune, MS · On-site
$12.75 - $16/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
New Orleans, LA · On-site
$14.50 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
New Orleans, LA · On-site
$14.50 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Slidell, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Slidell, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
New Orleans, LA · On-site
$14.50 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
New Orleans, LA · On-site
$14.50 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Picayune, MS · On-site
$12.75 - $16/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Picayune, MS · On-site
$12.75 - $16/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Covington, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Covington, LA · On-site
$13 - $16.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
$14.50 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
$14.50 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
As a Sales Support associate, you will have the opportunity to support delivering sales plan ... Our associates are dedicated to delivering exceptional and consistent customer experiences that ...
As a Sales Support associate, you will have the opportunity to support delivering sales plan ... Our associates are dedicated to delivering exceptional and consistent customer experiences that ...
Retail Sales Support-ELMWOOD VILLAGE CENTER
New Orleans, LA · On-site
$13/hr
As a Sales Support associate, you will have the opportunity to support delivering sales plan ... Our associates are dedicated to delivering exceptional and consistent customer experiences that ...
Retail Sales Support-ELMWOOD VILLAGE CENTER
New Orleans, LA · On-site
$13/hr
As a Sales Support associate, you will have the opportunity to support delivering sales plan ... Our associates are dedicated to delivering exceptional and consistent customer experiences that ...
Customer Service Associate
Covington, LA · On-site
$12.50 - $17.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate
Covington, LA · On-site
$12.50 - $17.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate
Covington, LA · On-site
$12.50 - $17.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate
Covington, LA · On-site
$12.50 - $17.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop ...
Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop ...
The Product and Operations Associate is an execution-focused and collaborative role supporting the ... Provide daily customer support functions via email and internal messaging systems * Maintain and ...
The Product and Operations Associate is an execution-focused and collaborative role supporting the ... Provide daily customer support functions via email and internal messaging systems * Maintain and ...
The Product and Operations Associate is an execution-focused and collaborative role supporting the ... Provide daily customer support functions via email and internal messaging systems * Maintain and ...
New
Quick apply
The Product and Operations Associate is an execution-focused and collaborative role supporting the ... Provide daily customer support functions via email and internal messaging systems * Maintain and ...
New
Customer Support Associate information
See Slidell, LA salary details
$10.42 - $11.70
1% of jobs
$11.70 - $12.99
5% of jobs
$12.99 - $14.28
16% of jobs
$14.42 is the 25th percentile. Wages below this are outliers.
$14.28 - $15.57
23% of jobs
The median wage is $16.03 / hr.
$15.57 - $16.85
12% of jobs
$16.85 - $18.14
11% of jobs
$19.34 is the 75th percentile. Wages above this are outliers.
$18.14 - $19.43
7% of jobs
$19.43 - $20.72
9% of jobs
$20.72 - $22
7% of jobs
$22 - $23.29
5% of jobs
$23.29 - $24.58
3% of jobs
$10
$17
$24
How much do customer support associate jobs pay per hour?
What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?
What is a customer support associate?
What are some common challenges customer support associates face, and how can they be managed effectively?
What is the difference between Customer Support Associate vs Customer Service Representative?
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 11 days ago
Job description
Must have lighting/electrical industry experience to be considered.*
About Keystone Technologies:
Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy."
Who We Are:
We're not your typical lighting company - and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy®. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first - whether that's our customers, partners, or each other. If you're passionate about growing, collaborating, and making a difference, you'll feel right at home here.
Our Core Values
- Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.
- Grow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn't just about achieving more; it's about evolving personally and professionally, transforming at every opportunity.
- Do Right: It's not just good ethics to do the right thing; it's good business. We uphold the highest integrity, and we do the right thing even when it's hard. Why? Because trust is our most important currency.
- Value People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody's story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.
- Challenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve - asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.
What we offer:
Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.
The Opportunity:
The Inside Sales Support Associate position works closely with the Distributor Sales Team to drive sales and maintain crucial relationships with the internal team, external sales representatives, and customers. This position is responsible for safeguarding the customer experience and promoting Keystone's Light Made Easy promise.
Your Impact:
- Sales analysis: analyze customer sales data to identify sales trends and opportunities with management
- Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls
- Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing
- Serve as liaison between our Sales Agencies, Distributors & Territory Managers
- Answer questions via email or phone regarding existing orders in a timely manner
- Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies
- Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner
- Cross-reference other manufacturers' part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions
What you bring:
- Bachelor's in Business Administration or related field preferred
- Lighting industry experience and product knowledgerequired
- 1-2 years of sales experience in similar inside sales role
- Outstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations
- Proficiency in Microsoft Office, specifically Outlook, Teams and Excel
- Experience with CRM software and Prophet 21 preferred
- Strong analytical and problem-solving skills
- Demonstrated exceptional organizational skills and attention to detail
- Ability to perform time-sensitive work environment
- Comfortable with phone interaction with very good verbal communication skills
- Work well independently or on a team
- Demonstrate an unwavering belief in and commitment to the company's Core Values, consistently aligning actions, decisions, and collaboration with them
Please note that we do not accept unsolicited resumes from recruiters or employment agencies.