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Customer Support Associate Jobs in San Ramon, CA

Marukai

Seafood - Store Support Associate

Emeryville, CA · On-site

$17.25 - $21.75/hr

Customers are provided with a variety of products that you won't find in a typical grocery store ... Store Support Associates exemplify teamwork and are open to and willing to be trained and step in ...

Sciton

Service Support Associate (Shipping)

Palo Alto, CA · On-site

$55K - $65K/yr

Service Support Associate (Shipping) Sciton is a Silicon Valley based pioneer in laser, light, and ... Success in this role comes from a strong blend of exceptional customer service, attention to detail ...

Tory Burch

PT Support Associate

Livermore, CA · On-site

$17.50 - $22/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch LLC

PT Support Associate

Livermore, CA · On-site

$17.50 - $22/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tapestry, Inc.

Sales Support Associate III

San Francisco, CA · On-site

$20 - $26/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

San Francisco, CA · On-site

$20 - $26/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Menlo Park, CA · On-site

$20 - $26/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

Menlo Park, CA · On-site

$20 - $26/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

San Francisco, CA · On-site

$20 - $26/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

San Francisco, CA · On-site

$20 - $26/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Marukai

Lifestyle Dept - Store Support Associate

Emeryville, CA · On-site

$17.75 - $20.25/hr

Customers are provided with a variety of products that you won't find in a typical grocery store ... Store Support Associates exemplify teamwork and are open to and willing to be trained and step in ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in San Ramon, CA

Customer Support Associate information

See San Ramon, CA salary details

$13

$22

$31

How much do customer support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer support associate in San Ramon, CA is $22.37, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.77 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in San Ramon, CA?

The most popular types of Customer Support jobs in San Ramon, CA are:

What are popular job titles related to Customer Support Associate jobs in San Ramon, CA?

For Customer Support Associate jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in San Ramon, CA look for?

The top searched job categories for Customer Support Associate jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Customer Support Associate jobs?

Cities near San Ramon, CA with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,527 per year, or $22.4 per hour.

Support Associate - Chico's

San Francisco, CA • On-site

Chico's FAS, Inc.
Retail • 10K+ employees
Learn more about Chico's FAS, Inc.external

$19.61 - $24.50/hr

Full-time

Re-posted 5 days ago

Chico's FAS rating

6.0

Company rating: 6.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

56th of 105 rated fashion retailers

Job description

POSITION OBJECTIVE:
The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
  • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Participates in visual directives including monthly store sets and sales floor maintenance.

Customer Experience
  • Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience.
  • Ensures prompt resolution of customer concerns.
  • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.
  • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
  • Signs up clients for reward program.
  • Builds and maintains a solid customer following through clienteling and wardrobing.
  • Knows current product fit and style assortment offerings in store and on-line.
  • Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book.

Operational Excellence
  • Supports replenishment activities that keep the store full and abundant.
  • Assists with locate fulfillment.
  • Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
  • Assist with boutique cleanliness and organization

Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving.
  • Seeks personal developmental opportunities and readily solicits feedback.
  • Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
  • Culture
  • Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
  • Manages Complexity
  • Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Plans and Aligns
  • Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Organizational Savvy
  • Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Courage
  • Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS:
  • High School diploma or equivalent
  • Retail or sales experience preferred
  • For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older
  • For all other states, must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to communicate with customers, Associates, and Management
  • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $19.61-$24.50. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
0305 Laurel Village
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

What Chico's FAS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chico's FAS logo

About Chico's FAS

Sourced by ZipRecruiter

Chico's FAS, headquartered in Fort Meyers, Florida, operates in the retail industry, particularly specializing in women's clothing and related accessories. The company was founded in 1983 by helicopter pilot Marvin Gralnick and his wife Helene as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island, Florida. Since then, Chico's FAS has developed into a leading retailer with three unique brands: Chico's, White House Black Market, and Soma. The company’s overarching mission is to offer the most amazing personal service to all their customers, manifested in their core principle of customer satisfaction and loyalty. Their notable achievements include the impressive growth from a single store to now having established hundreds of stores nationwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Fort Meyers, FL, US

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