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Customer Support Associate Jobs in Redmond, WA (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Chico's

Bellevue, WA · On-site

$17.13 - $21.40/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Bellevue, WA

$17.13 - $21.40/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Lynnwood, WA · On-site

$17.13 - $21.40/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Bellevue, WA · On-site

$17.13 - $21.40/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Kent, WA · On-site

$17.13 - $21.40/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Sonaca

Customer Support Representative

Auburn, WA · On-site

$24 - $28/hr

Cross train and support customer service team objectives as required. * Is familiar with all job ... Associate degree or high school diploma with equivalent years of experience in customer service ...

Sonaca

Customer Support Representative

Auburn, WA · On-site

$24 - $28/hr

Cross train and support customer service team objectives as required. * Is familiar with all job ... Associate degree or high school diploma with equivalent years of experience in customer service ...

Sonaca

Customer Support Representative

Auburn, WA · On-site

$24 - $28/hr

Cross train and support customer service team objectives as required. * Is familiar with all job ... Associate degree or high school diploma with equivalent years of experience in customer service ...

ECP

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

Role Overview As a Customer Support Representative at ECP, you serve as the first point of contact ... Bachelor or Associate's degree preferred * A remote work environment that is compliant with ...

CGI Inc.

Passport Support Associate III

Seattle, WA · On-site

$25.79/hr

Passport Support Associate III Category: Administration Main location: United States, Washington ... Resolve undeliverable mail items by contacting the customer and appropriately documenting all ...

Blueprint

Customer Support Agent - (Bench Team)

Bellevue, WA · On-site

$21.25 - $28.25/hr

Customer Support Agent - (Bench Team) Bellevue, Washington Who Is Blueprint? We are a technology ... Associates degree or equivalent or relevant experience. Bachelor's degree preferred * Comfortable ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Redmond, WA

Customer Support Associate information

See Redmond, WA salary details

$13

$22

$31

How much do customer support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer support associate in Redmond, WA is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Redmond, WA? The most popular types of Customer Support jobs in Redmond, WA are:
What are popular job titles related to Customer Support Associate jobs in Redmond, WA? For Customer Support Associate jobs in Redmond, WA, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Redmond, WA look for? The top searched job categories for Customer Support Associate jobs in Redmond, WA are:
What cities near Redmond, WA are hiring for Customer Support Associate jobs? Cities near Redmond, WA with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Redmond, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $46,628 per year, or $22.4 per hour.

Sales Support - Flooring Bids

Interior Logic Group

Kent, WA • On-site

$24 - $26/hr

Full-time

Posted 8 days ago

Interior Logic Group rating

7.1

Company rating: 7.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

23rd of 54 rated home improvement suppliers and fitters

Job description

Looking to build your career and design your future? You have come to the right place.
Summary
The Sales Support Associate is responsible for generating bids using material cost sheets, scopes of work, and market strategies. This role works collaboratively with both internal and external stakeholders to ensure accurate pricing, consistent documentation, and effective execution of the company's sales growth strategy. The Sales Support Associate plays a key role in maintaining product programs, preparing bids, and supporting sales operations for flooring, countertops, wall tile, and window coverings while serving as a resource for sales teams and supporting ongoing process improvement and training initiatives.
Essential Functions
Bid & Pricing Support
  • Generate bids using material cost sheets, scopes of work, and market strategies.
  • Create custom quotes for models, residential construction, non-standard options, and special projects.
  • Perform cost and margin analysis for product categories.
  • Compile standard and optional upgrade collateral per builder specifications.

Program & Product Management
  • Maintain client programs for Flooring, Countertops, Window Coverings, and Wall Tile.
  • Develop and maintain wall tile designs in accordance with client requirements.
  • Maintain Client SharePoint portals and product inventory for assigned accounts.
  • Configure proprietary design tools to quote customers in the design center.

Systems & Documentation
  • Create community kickoff documentation, ZBIDs, and floor plans in SAP.
  • Create and maintain all related support documents for assigned product categories.
  • Build and maintain digital forms for Design Studio Associates and clients.
  • Utilize analytical, word processing, architectural, PDF, and publishing software for daily operations.

Collaboration & Customer Support
  • Build strong working relationships with Account Managers and client contacts.
  • Work collaboratively in a team environment, assisting peers during peak workload periods.
  • Participate in customer-facing interactions as required.

Training & Subject Matter Expertise
  • Assist with the training and onboarding of new team members.
  • Serve as a subject matter expert (SME) in Sales Support processes and systems.
  • Develop and deliver training programs and standard operating procedures (SOPs) for new and existing staff.
  • Mentor team members, supporting skill development and process consistency.
  • Perform other duties as assigned.

Education & Experience
Required
  • High school diploma or GED required.
  • Minimum 1-3 years of applicable job experience preferred.

Preferred
  • Associate's or Bachelor's Degree in Business, Construction Management, or a related field.
  • Residential construction industry experience preferred.
  • Experience with SAP (Systems, Applications, and Products) for material resource planning and production control.

Skills & Competencies
Required
  • Strong written and verbal communication skills.
  • Excellent interpersonal skills to build and maintain professional relationships with builders, vendors, and internal teams.
  • Ability to communicate effectively and courteously with customers and colleagues.
  • Strong analytical and problem-solving skills with the ability to identify and resolve issues proactively.
  • Sound judgment and decision-making skills; includes appropriate stakeholders in decision processes.
  • Highly organized with the ability to manage tracking systems and maintain accurate records.
  • Proficiency in internet navigation, spreadsheets, word processing, and order processing systems.
  • Proficiency in Microsoft Office, especially Excel (pivot tables, lookups, data analysis).
  • Ability to work independently and exercise good judgment to deliver accurate results.
  • Strong organizational skills and attention to detail with the ability to manage multiple priorities.
  • Excellent verbal, presentation, and written communication skills; ability to clearly document complex processes.
  • Strong interpersonal and teamwork skills with flexibility to collaborate across all organizational levels.

Preferred
  • Bilingual (English/Spanish) preferred but not required.
  • Thorough knowledge of all available company products and installation processes.
  • Experience with industry or builder programs.

Physical Requirements
  • Ability to sit for extended periods and operate standard office equipment, including computers and keyboards.

Work Environment
  • Work performed primarily in an office environment with regular collaboration across teams and departments.

Pay range: $24-$26/hour plus benefits
If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

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