ZipRecruiter

Log In

1

Customer Support Associate Jobs in Rancho Cucamonga, CA

Unitis Inc

Store Support Associate

Riverside, CA · On-site

$20 - $25/hr

Store Support Associate Unitis Contractor Supplies is currently hiring a full or part-time Store ... And our #1 goal is to be the supplier our customers love coming to most! The Store Support position ...

chicosfas

Support Associate - Chico's

Claremont, CA

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Claremont, CA · On-site

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Arcadia, CA · On-site

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Brea, CA

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Brea, CA · On-site

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Brea, CA · On-site

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Brea, CA

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Claremont, CA · On-site

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Riverside, CA

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Marukai

SSD Store Support Associate(Delica)

Yorba Linda, CA · On-site

$16 - $20/hr

Store Support Associate (Delica Department) Marukai Markets dba TOKYO CENTRAL is one of the fastest ... Customers are provided with a variety of products that you won't find in a typical grocery store ...

Tapestry, Inc.

Sales Support Associate II

Brea, CA · On-site

$17.50 - $22.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

next page

Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Rancho Cucamonga, CA

Customer Support Associate information

See Rancho Cucamonga, CA salary details

$12

$20

$28

How much do customer support associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer support associate in Rancho Cucamonga, CA is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Rancho Cucamonga, CA?

The most popular types of Customer Support jobs in Rancho Cucamonga, CA are:

What are popular job titles related to Customer Support Associate jobs in Rancho Cucamonga, CA?

For Customer Support Associate jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Customer Support Associate jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Customer Support Associate jobs?

Cities near Rancho Cucamonga, CA with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,547 per year, or $20.5 per hour.

Customer Support Associate - Warehouse

Integrity Staffing Solutions

San Bernardino, CA • On-site

$24 - $27/hr

Full-time

Posted 10 days ago

Job description

Job Title: Customer Support Associate - Warehouse
Worksite: Flexport San Bernardino
Location: San Bernardino, CA 92408 (2615 East Third Street)
Schedule: Monday-Friday, 7:00 AM-3:30 PM (flexibility for overtime/weekends/holidays may be needed based on business demand)
Pay: $24.00-$27.00/hour (based on experience/role alignment)
Type: Full-time
Overview
Integrity Staffing Solutions is hiring Customer Support Associates to support operations at Flexport's San Bernardino warehouse. This is an on-site role that blends customer support with hands-on warehouse collaboration. You'll be the frontline advocate for service quality-resolving issues in real time, escalating when needed, and helping ensure a smooth shipment lifecycle from inbound to outbound.
What You'll Do
Customer Support
  • Serve as the first point of contact for customer questions and issues (phone/email/chat as needed).
  • Resolve inquiries quickly and professionally while maintaining high customer satisfaction.
  • Follow established SOPs and document/escalate issues appropriately.
  • Adapt to new tools/technology and thrive in a fast-paced environment.

Warehouse Operations Support (On-site)
  • Partner with warehouse teams to understand fulfillment workflows and support problem-solving on the floor.
  • Participate in varied warehouse functions to build working knowledge of processes.
  • Help educate associates on support systems and best practices for issue resolution.

Additional Responsibilities
  • Provide regular updates to leadership on ticket status and recurring issues.
  • Track aging support tickets and serve as an on-site escalation point.
  • Support service-level expectations (SLA) by prioritizing and closing issues efficiently.
  • Collaborate cross-functionally with operations and partner teams.
Qualifications
  • High school diploma/GED required
  • 1+ year experience in customer service and/or operations support
  • Strong verbal and written English communication skills
  • Strong attention to detail, problem-solving, prioritization, and empathy
  • Comfortable working in a team-oriented, changing environment
Physical & Work Environment Requirements
  • Ability to lift up to 49 lbs and push carts up to 60 lbs
  • Standing/walking/squatting/reaching during shift; frequent movement throughout the warehouse
  • Non-climate-controlled warehouse environment; equipment may be operating in the area
  • Must follow safety, quality, and productivity standards
Pre-Hire / Onboarding Notes
  • Background check required prior to start
  • Drug test not required (per current job requirements)
  • Orientation required on Day 1 (CA orientation is approximately 4 hours)
Day 1 / Site Expectations (Candidate-Facing)
  • Lunch: Bring your own lunch (microwaves and vending machines available)
  • What to bring: A positive attitude; clear bags and water bottles
  • What not to bring: Weapons of any kind; personal box cutters
  • Dress code: Casual clothes and comfortable shoes (role involves constant standing/walking)
  • Arrival/parking: Park in the lot outside the main entrance; report to the shift lead or on-site leadership
Equal Opportunity
Integrity Staffing Solutions is an Equal Opportunity Employer. We consider applicants based on job-related qualifications without regard to protected status.
AI / Automated Tools Notice (Short)
Integrity Staffing Solutions may use automated tools (including AI-enabled screening) to help review applications and match candidates to job requirements. These tools assist-not replace-recruiter review. If you need a reasonable accommodation to complete any part of the application or screening process, let us know.

Apply