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Customer Service Assistant Jobs in Rancho Cucamonga, CA

iBUYPOWER

Customer Service Assistant

City Of Industry, CA

$17.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and ...

El Pollo Loco

EL Service Assistant

Colton, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Fullerton, CA · On-site

$13 - $17.50/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Fullerton, CA · On-site

$13 - $17.50/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Chino Hills, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

San Bernardino, CA · On-site

$12.75 - $17.25/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Victorville, CA · On-site

$12.50 - $16.75/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

San Bernardino, CA · On-site

$12.75 - $17.25/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Whittier, CA · On-site

$13 - $17.50/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

Greet and assist customers with shipping, packaging, and mailbox services * Process U-Haul rental transactions and coordinate vehicle pickups/returns * Handle Live Scan fingerprinting services ...

Johnson Service Group

Be Seen First

Customer Service Supervisor

Azusa, CA · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

Learn all customer service, branch manager, and company related tasks and responsibilities ... Learn and assist with conducting proper monthly, semi-annual, or yearly evaluations for team ...

New

Island Grad Inc

Customer Service

San Bernardino, CA

$16.50 - $22.25/hr

Customer Service Island Grad Inc . is a nonprofit organization dedicated to empowering Pasifika ... Provide information about Island Grad Inc.'s programs, services, events, and resources. * Assist ...

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Customer Service Assistant information

See Rancho Cucamonga, CA salary details

$12

$20

$28

How much do customer service assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service assistant in Rancho Cucamonga, CA is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Rancho Cucamonga, CA? The most popular types of Customer Service jobs in Rancho Cucamonga, CA are:
What are popular job titles related to Customer Service Assistant jobs in Rancho Cucamonga, CA? For Customer Service Assistant jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Rancho Cucamonga, CA look for? The top searched job categories for Customer Service Assistant jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Customer Service Assistant jobs? Cities near Rancho Cucamonga, CA with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,564 per year, or $20.5 per hour.

Customer Service Assistant

iBUYPOWER

City Of Industry, CA

$17.50 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Description
iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and needs, such as locating and retrieving orders for the staff to process cancellations or make changes, updating logs, transferring paperwork and orders to various departments. The candidate should be detail-oriented, organized, hard-working, have willingness to learn, have good communication skills, and self-motivated to provide effective support in a fast pace environment.

Key Responsibilities
  • Provide administrative support to the company via CSS, Tech, and other departments as necessary
  • Communicate information clearly to department representatives when it comes to issues with sales orders/RMAs
  • Process sales orders, order cancellations, and RMAs for the CSS and Tech departments
  • Monitor and update CSS department logs to keep the department informed
  • Retrieve orders from the warehouse for processing of order changes and cancellations
  • Update data for reports in support of the company
  • Data entry of orders, performance metrics, and tracking records
  • Aid departments in creating a training timeline/program to ensure smooth transition for new employees
  • File and follow-up on shipping claims for shipped products
  • Maintain inventory control/transfers for repair parts and assist in quarterly inventory counts, as assigned
  • Other administrative duties as necessary

Qualifications
  • Good administrative and office skills
  • Good interpersonal and verbal and written communication skills
  • Must have demonstrated problem solving and organizational skills
  • Ability to manage multiple tasks in a fast-paced, deadline-driven environment
  • Ability to work independently with limited supervision
  • Ability to work overtime as needed
  • Proficient in Microsoft Office and Google Drive
  • Warehouse and office experience is a plus
  • Experience with shipping via FedEx, UPS, USPS, and Freight carriers a plus
  • Willingness and ability to work remotely, as needed
  • Must be a good team player with a positive attitude and a willingness to learn

Benefits
  • Medical, Dental, Vision Insurance
  • PCP & Specialist Office Visit Reimbursements
  • Basic Life Insurance
  • PTO & Sick Leave Days
  • Paid Holidays
  • Day Off to Celebrate Your Birthday
  • 401K & Employer Match