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Customer Support Associate Jobs in Providence, RI

Home Depot

Store Support

Middletown, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot (Retail)

Store Support

Brockton, MA · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Middletown, RI · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bellingham, MA

$15.50 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

North Kingstown, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Johnston, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Smithfield, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

North Kingstown, RI · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Attleboro, MA · On-site

$17.50 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bridgewater, MA · On-site

$15.75 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Coventry, RI · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Avon, MA · On-site

$18.50 - $20.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Mansfield, MA · On-site

$16 - $19.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Mansfield, MA · On-site

$17.50 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Providence, RI

Customer Support Associate information

See Providence, RI salary details

$12

$20

$28

How much do customer support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer support associate in Providence, RI is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.32 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Providence, RI?

The most popular types of Customer Support jobs in Providence, RI are:

What are popular job titles related to Customer Support Associate jobs in Providence, RI?

For Customer Support Associate jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Providence, RI look for?

The top searched job categories for Customer Support Associate jobs in Providence, RI are:

What cities near Providence, RI are hiring for Customer Support Associate jobs?

Cities near Providence, RI with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Providence, RI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $42,060 per year, or $20.2 per hour.

Warehouse Support Associate 1st Shift

Ryder

Taunton, MA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Ryder rating

7.1

Company rating: 7.1 out of 10

Based on 516 frontline employees who took The Breakroom Quiz

197th of 366 rated logistics

Job description

Position Description
Ryder is hiring a Warehouse Associate in Taunton, Massachusetts - offering weekly pay, excellent benefits, and a career you can feel good about.
Warehouse Positions Pay Each Week
  • Hourly Pay: $20.00 per hour
  • Schedule: Monday-Friday 6:00am-2:30pm

Hear about us from a Ryder Supply Chain Warehouse Employee Here:
https://RyderCareers.Video/WHSEassociate
Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest supply chain environment
  • Products Being Handled: Furniture
  • Equipment Being Used: Electric Pallet Jack, order picker, clamp and forklift, RF Scanner

Various warehouse fulfillment specialist roles at Ryder support distribution across the US.
Apply here with Ryder today
We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!
  • Warehouse Positions Pay Each Week
  • Paid Training and support to take your next step
  • Medical, Dental, Vision, 401 K etc. Start at 30 Days
  • Earn PTO starting Month 1. Up to 80 hours accrued in 1st year
  • 401 K offers a company match
  • HIGH VALUED Stock at 15 % Employee Discount
  • Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
  • Safety Gear PROVIDED
  • Caring Leadership prioritizing safety - every shift, every role.
  • Focus on continuous improvement designed for success

Your drive. Your career. Start driving your future with Ryder today. Click Here to See All Ryder Careers: https://jobs.ryder.com/jobs/
At Ryder, you will be part of a team-first culture built on respect when joining a community of proud women and men in Supply Chain, including many Military Reservists and Veterans.
EEO/AA/Female/Minority/Disabled/Veteran
Requirements
  • High school diploma or equivalent preferred
  • Six months of related warehouse experience required
  • One (1) year or more related warehouse experience preferred
  • Learn to operate powered industrial truck(s), such as: stand-up and sit-down forklifts, cherry pickers, pallet jacks, etc., including how to operate and maintain (change battery, recognize common mechanical issues) intermediate required
  • May be required to operate manual and/or automated other warehouse/manufacturing equipment (such as a packaging line) intermediate preferred
  • Powered industrial truck certification
  • Ability to read, do basic mathematics in English for the purpose of safety, work instructions, policies, etc
  • Ability to lift up to 50 pounds unassisted
  • Ability to input data into the WMS computer system (s) in use
  • Work overtime as assigned
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Learn to operate powered industrial truck(s), such as: stand-up and sit-down forklifts, cherry pickers, pallet jacks, etc., including how to operate and maintain (change battery, recognize common mechanical issues) intermediate required
  • May be required to operate manual and/or automated other warehouse/manufacturing equipment (such as a packaging line) intermediate preferred

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Responsibilities
  • Package, kit and/or assemble orders and materials.
  • Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train dock employees on new procedures. Ensure facility is secure at end of shift; investigate/resolve scanning issues and housekeeping. Perform picking and packing duties. Check for evidence of product or container damage
  • Perform the assigned tasks as described in the location's policies and procedures standards to include handling of materials within associated logical transactions
  • Perform material moves with associated physical/logical transactions as required
  • Participate in workgroup and other team activities for the purpose of self improvement and improving warehouse operations and related business functions
  • Perform housekeeping duties for assigned area
  • Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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