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Customer Support Associate Jobs in Powell, OH (NOW HIRING)

eTeam

Customer Support Associate

Columbus, OH · On-site

$16.25 - $22.50/hr

Customer Support Associate Location: Columbus, OH (Onsite) Duration: 12 Months - 2-Rounds of Interviews (via Zoom Video) - Role will start On-site (3-days Onsite, 2-days at home) Description The WM ...

Chico's FAS

Support Associate - Soma

Upper Arlington, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Greif

Hospitality Support Associate

Delaware, OH · On-site

$16.25 - $21/hr

  • Medical

  • Dental

  • PTO

With a commitment to legendary customer service, operational excellence, and global sustainability ... Job Requisition #: 034673 Hospitality Support Associate (Open) What You'll Do Event Support ...

Actalent

Business Support Associate

Dublin, OH · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Dublin, OH

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Dublin, OH · On-site

$20.19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Dublin, OH · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Dublin, OH · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Greif

Hospitality Support Associate

Delaware, OH

  • Medical

  • Dental

  • PTO

With a commitment to legendary customer service, operational excellence, and global sustainability ... Job Requisition #: 034673 Hospitality Support Associate (Open) What You'll Do Event Support ...

chicosfas

Support Associate (Polaris)- Soma

Columbus, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Foresters Financial

Sales Support Associate

Dublin, OH · On-site

$16.50 - $21.25/hr

  • Medical

  • Retirement

This role supports the Registered Financial Services Sales Representative's business with day-to ... Strong verbal communication skills with a customer-service focus * Strong organizational skills

Cetera Financial Group

Sales Support Associate

Dublin, OH · On-site

$16.50 - $21.25/hr

  • Medical

  • Retirement

This role supports the Registered Financial Services Sales Representative's business with day-to ... Strong verbal communication skills with a customer-service focus * Strong organizational skills

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Powell, OH

Customer Support Associate information

See Powell, OH salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer support associate in Powell, OH is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.02 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What job categories do people searching Customer Support Associate jobs in Powell, OH look for?

The top searched job categories for Customer Support Associate jobs in Powell, OH are:

What cities near Powell, OH are hiring for Customer Support Associate jobs?

Cities near Powell, OH with the most Customer Support Associate job openings:

Customer Support Associate jobs near you

Customer Support Associate

eTeam

Columbus, OH • On-site

$16.25 - $22.50/hr

Other

Posted 28 days ago

Job description

Customer Support Associate

Location: Columbus, OH (Onsite) Duration: 12 Months

- 2-Rounds of Interviews (via Zoom Video) - Role will start On-site (3-days Onsite, 2-days at home)

Description

The WM Client Reporting Operations (CRO) team is focused on fulfilling investment account performance reporting needs for Wealth Management clients which include institutional clients, primarily for the Graystone business, as well as ultra-high net worth individuals. The hiring sub-team is specifically tasked with onboarding and maintaining investment accounts held outside of *** to enable Financial Advisors to report on those assets from our internal reporting platforms. The role is critical to hire to meet the growing demand for our services. *** is aggressively, and successfully, recruiting financial advisors from our competitors and acquiring registered investment advisors (RIAs). The individual would not be onboarding Financial Advisors themselves; instead, the individual would be processing requests from the branches/field to onboard accounts for client reporting. This work is completed via email and Case Management. Acquiring RIAs is new firm initiative and within a short time 2 multi-billion-dollar RIAs have been acquired. This role will position us to handle the substantial effort required to onboard new advisor teams and RIAs. Effort to onboard their clients is substantial as it requires the build-out of historical performance for multiple client accounts, often extending back years. If we cannot hire for this position, there is a risk that the pipeline of business expansion will be hampered as the onboarding work cannot be absorbed given existing staff level. It will also make it difficult to maintain reasonable service levels on an ongoing basis as our account load increases as a result of business expansion.

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