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Customer Support Associate Jobs in Oxnard, CA (NOW HIRING)

Aspire Fiber

Customer Support Specialist

Moorpark, CA · On-site

$22 - $25/hr

High school diploma or equivalent required; associate's degree a plus. * 1+ years of customer service experience, preferably in telecom, ISP, or a technical support environment. * Basic understanding ...

Soma

Support Associate - Soma

Thousand Oaks, CA · On-site

$16.90 - $21.10/hr

Retail Sales Associate The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is ...

New

chicosfas

Support Associate - Chico's

Ventura, CA · On-site

$18.42 - $23.05/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Ventura, CA

$18.42 - $23.05/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Canoga Park, CA · On-site

$17.87 - $22.35/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Camarillo, CA · On-site

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Valencia, CA · On-site

$18.42 - $23.05/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Oxnard, CA · On-site

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Camarillo, CA

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Calabasas, CA · On-site

$18.42 - $23.05/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Oxnard, CA

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Calabasas, CA · On-site

$18.42 - $23.05/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Thousand Oaks, CA · On-site

$16.90 - $21.10/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Tapestry, Inc.

Sales Support Associate II

Santa Barbara, CA · On-site

$19 - $24.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

Santa Barbara, CA · On-site

$19 - $24.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tory Burch LLC

PT - Support Associate-1

Camarillo, CA · On-site

$17.25 - $22.50/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch

PT - Support Associate-1

Camarillo, CA · On-site

$17.25 - $22.50/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Oxnard, CA

Customer Support Associate information

See Oxnard, CA salary details

$12

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$30

How much do customer support associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer support associate in Oxnard, CA is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Oxnard, CA? The most popular types of Customer Support jobs in Oxnard, CA are:
What are popular job titles related to Customer Support Associate jobs in Oxnard, CA? For Customer Support Associate jobs in Oxnard, CA, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Oxnard, CA look for? The top searched job categories for Customer Support Associate jobs in Oxnard, CA are:
What cities near Oxnard, CA are hiring for Customer Support Associate jobs? Cities near Oxnard, CA with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Oxnard, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,090 per year, or $21.2 per hour.

Customer Support Specialist

Aspire Broadband Holdings Inc

Moorpark, CA

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted yesterday

Job description

Description

About Aspire Fiber

Aspire Fiber is a locally rooted internet service provider dedicated to bringing fast, reliable, fiber-optic connectivity to homes and businesses in the communities we serve. We believe access to high-quality internet shouldn't be complicated or frustrating - it should just work, and when it doesn't, our customers deserve real help from real people.


Built on a foundation of transparency, technical excellence, and genuine care for the communities we serve, Aspire Fiber is growing fast and investing heavily in our network, our people, and our customer experience. We're looking for team members who share our commitment to doing right by our customers and want to grow with us as we expand.


About the Role

The Customer Support Specialist serves as the first point of contact for customers, providing timely and professional assistance with service inquiries, billing questions, technical troubleshooting, and account management. This role requires strong communication skills, problem-solving ability, and a customer-first mindset.


Key Responsibilities

  • Respond to customer inquiries via phone, email, chat, or ticketing system.
  • Troubleshoot internet connectivity, modem/router issues, and basic network problems.
  • Assist customers with account updates, service upgrades/downgrades, and billing inquiries.
  • Document customer interactions accurately in CRM/ticketing systems.
  • Escalate complex technical issues to Tier 2/Network Operations when necessary.
  • Educate customers on products, services, and self-service tools.
  • Follow up to ensure resolution and customer satisfaction.
  • Maintain knowledge of ISP services, policies, and troubleshooting procedures. Other duties as assigned.


Qualifications

  • High school diploma or equivalent required; associate's degree a plus.
  • 1+ years of customer service experience, preferably in telecom, ISP, or a technical support environment.
  • Basic understanding of internet connectivity, networking concepts, and modem/router hardware.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and ability to stay calm under pressure.
  • Comfortable working with CRM/ticketing systems.
  • Ability to multitask across phone, email, and chat channels.
  • Flexibility to work evenings, weekends, or holidays as needed based on business demands.


Preferred Skills

  • Experience with fiber-optic internet service or ISP billing platforms.
  • Familiarity with common home networking troubleshooting steps.
  • Bilingual (English/Spanish) a plus.


What we offer

  • Competitive salary and benefits package.
  • Medical, Dental, Vision, Long Term Disability, Short Term Disability and Voluntary Buy Up of Life Insurance
  • Paid time off
  • Parental Leave
  • Team Building events
  • Opportunities for professional development and career advancement within a fast-growing telecommunications company.
  • A dynamic and innovative work environment that fosters collaboration and growth.

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