American Fork, UT · On-site
$13 - $18/hr
... customer support as we expand our logistics products and services including improving how we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
American Fork, UT · On-site
$13 - $18/hr
... customer support as we expand our logistics products and services including improving how we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
South Jordan, UT · On-site
Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all ...
Quick apply
South Jordan, UT · On-site
Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all ...
American Fork, UT · On-site
$13 - $18/hr
As a Delivery Station Customer Service Associate, you will help improve the customer experience by ... We support our self-service channels to offer expert insights into our customers' most complex ...
American Fork, UT · On-site
$13 - $18/hr
As a Delivery Station Customer Service Associate, you will help improve the customer experience by ... We support our self-service channels to offer expert insights into our customers' most complex ...
Lindon, UT · On-site +1
With passion and confidence, you will guide, inspire, and develop a team of Customer Success Support Associates who are Customer Obsessed * Act as a force multiplier for the team by creating an ...
Lindon, UT · On-site +1
With passion and confidence, you will guide, inspire, and develop a team of Customer Success Support Associates who are Customer Obsessed * Act as a force multiplier for the team by creating an ...
With passion and confidence, you will guide, inspire, and develop a team of Customer Success Support Associates who are Customer Obsessed * Act as a force multiplier for the team by creating an ...
With passion and confidence, you will guide, inspire, and develop a team of Customer Success Support Associates who are Customer Obsessed * Act as a force multiplier for the team by creating an ...
Lehi, UT · On-site
$17 - $19/hr
... every customer, sales associate, and internal team. * Assist B2B customers promptly and ... At least 5 years of phone and written customer support experience. * Proficiency with computers is ...
Lehi, UT · On-site
$17 - $19/hr
... every customer, sales associate, and internal team. * Assist B2B customers promptly and ... At least 5 years of phone and written customer support experience. * Proficiency with computers is ...
Sandy, UT · On-site
$13 - $17.10/hr
Grow Your Career Supports a positive customer shopping experience and maintains a strong store ... Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports ...
Sandy, UT · On-site
$13 - $17.10/hr
Grow Your Career Supports a positive customer shopping experience and maintains a strong store ... Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports ...
Midvale, UT · On-site
$16 - $18/hr
As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage ...
Midvale, UT · On-site
$16 - $18/hr
As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage ...
$16 - $18/hr
As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage ...
$16 - $18/hr
As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage ...
Sandy, UT · On-site
$13 - $17.10/hr
Grow Your Career Supports a positive customer shopping experience and maintains a strong store ... Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports ...
Sandy, UT · On-site
$13 - $17.10/hr
Grow Your Career Supports a positive customer shopping experience and maintains a strong store ... Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports ...
Sandy, UT · On-site
$13 - $17.10/hr
Grow Your Career Supports a positive customer shopping experience and maintains a strong store ... Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports ...
Sandy, UT · On-site
$13 - $17.10/hr
Grow Your Career Supports a positive customer shopping experience and maintains a strong store ... Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports ...
Springville, UT · On-site
$13.50 - $18.50/hr
Support the Brands People Use Every Day * Collaborate & Create: Join a team that values fresh ideas ... The Customer Service Associate supports order flow, inventory visibility, documentation accuracy ...
Springville, UT · On-site
$13.50 - $18.50/hr
Support the Brands People Use Every Day * Collaborate & Create: Join a team that values fresh ideas ... The Customer Service Associate supports order flow, inventory visibility, documentation accuracy ...
Springville, UT · On-site
$13.50 - $18.50/hr
Support the Brands People Use Every Day * Collaborate & Create: Join a team that values fresh ideas ... The Customer Service Associate supports order flow, inventory visibility, documentation accuracy ...
Springville, UT · On-site
$13.50 - $18.50/hr
Support the Brands People Use Every Day * Collaborate & Create: Join a team that values fresh ideas ... The Customer Service Associate supports order flow, inventory visibility, documentation accuracy ...
Midvale, UT · On-site
$16 - $18/hr
As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage ...
Midvale, UT · On-site
$16 - $18/hr
As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage ...
Springville, UT · On-site
$13.50 - $18.50/hr
Support the Brands People Use Every Day * Collaborate & Create: Join a team that values fresh ideas ... The Customer Service Associate supports order flow, inventory visibility, documentation accuracy ...
Springville, UT · On-site
$13.50 - $18.50/hr
Support the Brands People Use Every Day * Collaborate & Create: Join a team that values fresh ideas ... The Customer Service Associate supports order flow, inventory visibility, documentation accuracy ...
Springville, UT · On-site
$13.50 - $18.50/hr
Support the Brands People Use Every Day * Collaborate & Create: Join a team that values fresh ideas ... The Customer Service Associate supports order flow, inventory visibility, documentation accuracy ...
Springville, UT · On-site
$13.50 - $18.50/hr
Support the Brands People Use Every Day * Collaborate & Create: Join a team that values fresh ideas ... The Customer Service Associate supports order flow, inventory visibility, documentation accuracy ...
Midvale, UT · On-site
$16 - $18/hr
As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage ...
Quick apply
Midvale, UT · On-site
$16 - $18/hr
As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage ...
South Jordan, UT · On-site
$18 - $24/hr
The Customer Support Representative is responsible for professionally managing incoming calls and ... We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans ...
South Jordan, UT · On-site
$18 - $24/hr
The Customer Support Representative is responsible for professionally managing incoming calls and ... We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans ...
Orem, UT · On-site
$18/hr
The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... This position supports retail and contractor customers by providing product recommendations, color ...
Quick apply
Orem, UT · On-site
$18/hr
The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... This position supports retail and contractor customers by providing product recommendations, color ...
Lehi, UT · On-site
$17 - $19/hr
... every customer, sales associate, and internal team. * Assist B2B customers promptly and ... At least 5 years of phone and written customer support experience. * Proficiency with computers is ...
Lehi, UT · On-site
$17 - $19/hr
... every customer, sales associate, and internal team. * Assist B2B customers promptly and ... At least 5 years of phone and written customer support experience. * Proficiency with computers is ...
$10.45 - $11.74
1% of jobs
$11.74 - $13.03
5% of jobs
$13.03 - $14.32
16% of jobs
$14.47 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.62
23% of jobs
The median wage is $16.09 / hr.
$15.62 - $16.91
12% of jobs
$16.91 - $18.20
11% of jobs
$19.40 is the 75th percentile. Wages above this are outliers.
$18.20 - $19.49
7% of jobs
$19.49 - $20.78
9% of jobs
$20.78 - $22.08
7% of jobs
$22.08 - $23.37
5% of jobs
$23.37 - $24.66
3% of jobs
$10
$17
$24
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
The most popular types of Customer Support jobs in Orem, UT are:
For Customer Support Associate jobs in Orem, UT, the most frequently searched job titles are:
The top searched job categories for Customer Support Associate jobs in Orem, UT are:
Cities near Orem, UT with the most Customer Support Associate job openings:
$13 - $18/hr
Full-time
Posted 20 days ago
7.4
Based on 7,144 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.
At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect
customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates
As orders are dispatched and
delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners. Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.
Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart
You'll connect with our
customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently
We support our self-service channels to offer expert insights into our customers' most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
10,000+ Employees
Seattle, WA, US
