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Customer Support Associate Jobs in Newark, NJ (NOW HIRING)

Aculabs

Client Support Associate

East Brunswick, NJ · On-site

$17.50 - $24/hr

... as a Client Support Associate in East Brunswick, New Jersey. In this role, you will serve as a ... Document client interactions within our CRM system * Develop strong knowledge of our Dispatch ...

New

Jill Frisch

Customer Support Specialist

Jersey City, NJ · Remote

$21 - $29/hr

The Customer Support Specialist team serves as a single point of contact for our strategic ... Bachelors Degree, Associates degree, or comparable experience preferred Condition of Employment ...

Saks OFF 5TH

Support Associate

Elizabeth, NJ · On-site

$17 - $22.25/hr

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

Trade Support Associate Location: New York, NY Salary: $85,000 - $110,000 THE OPPORTUNITY Group One ... and customer service to employees at all levels of the company. WHO WE ARE We are committed to ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

Trade Support Associate Location: New York, NY Salary: $85,000 - $110,000 THE OPPORTUNITY Group One ... and customer service to employees at all levels of the company. WHO WE ARE We are committed to ...

CHELSEA PIERS LP

Technology Support Associate

Manhattan, NY · On-site

$18.75 - $24.25/hr

Chelsea Piers is seeking a customer-focused Technology Support Associate to join our Information Technology team. This role serves as the first point of contact for technical support across our New ...

Elara Caring

Business Support Associate

Paterson, NJ

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Paterson, NJ

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Paterson, NJ · On-site

$18 - $19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Passaic, NJ

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Passaic, NJ

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Northwell

Ancillary Support Assoc

Staten Island, NY · On-site

$26.11 - $28.04/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Northwell

Ancillary Support Assoc

Staten Island, NY · On-site

$18.25 - $25/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Northwell

Ancillary Support Assoc

Staten Island, NY · On-site

$26.11 - $28.04/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Northwell Health

Ancillary Support Assoc

Staten Island, NY · On-site

$18.25 - $25/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Elara Caring

Business Support Associate

Paterson, NJ

$18 - $19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Newark, NJ

Customer Support Associate information

See Newark, NJ salary details

$12

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$29

How much do customer support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support associate in Newark, NJ is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.13 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Newark, NJ?

The most popular types of Customer Support jobs in Newark, NJ are:

What are popular job titles related to Customer Support Associate jobs in Newark, NJ?

For Customer Support Associate jobs in Newark, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Newark, NJ look for?

The top searched job categories for Customer Support Associate jobs in Newark, NJ are:

What cities near Newark, NJ are hiring for Customer Support Associate jobs?

Cities near Newark, NJ with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Newark, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,538 per year, or $20.9 per hour.

Client Support Associate

Aculabs

East Brunswick, NJ • On-site

$17.50 - $24/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Job Summary
Aculabs is seeking a motivated and detail-oriented individual to join our team as a Client Support Associate in East Brunswick, New Jersey. In this role, you will serve as a primary point of contact for clients, ensuring exceptional service by addressing concerns promptly and effectively. You will also perform general clerical duties to support daily operations.

About the Company
Aculabs is a leading provider of laboratory services to long-term care facilities across the Mid-Atlantic region. Family-owned and operated since 1972, we take pride in delivering quality service and building lasting client relationships. If you’re ready to bring your skills and dedication to our team, we’d love to hear from you!

Schedule

Monday to Friday 7:00 am - 3:30 pm

Responsibilities:

  • Greet and assist visitors as required
  • Answers phone calls in a timely and professional manner
  • Investigates and resolves client questions concerns
  • Document client interactions within our CRM system
  • Develop strong knowledge of our Dispatch System to resolve client inquiries

Requirements:

  • Strong organizational skills and ability to multitask
  • Proficiency in Google Workspace (Docs, Sheets, Slides, Gmail) and Microsoft Suite
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills
  • High School Diploma or equivalent
  • Experience as a telephone operator and/or customer service representative (Preferred)

Benefits:

  • Health insurance
  • Paid time off
  • Retirement benefits 

Aculabs is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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