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Customer Support Associate Jobs in Midland, MI (NOW HIRING)

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

Customer Service Associate

Saginaw, MI · On-site

$13.50 - $18.75/hr

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

Customer Service Associate

Alma, MI

$12.50 - $17.25/hr

The Customer Service Associate assists customers and helps to maintain the store appearance. The ... Support Ollie's Army and other donation programs year-round. * Assist with receiving the truck ...

Customer Service Associate

Mount Pleasant, MI · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate

Mount Pleasant, MI · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate

Alma, MI · On-site

$12.50 - $17.25/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... and support the communities we call home If you enjoy helping people, staying active, and being ...

Customer Service Associate

Alma, MI · On-site

$12.50 - $17.25/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... and support the communities we call home If you enjoy helping people, staying active, and being ...

Customer Service Associate

Coleman, MI · On-site

$12.25 - $16.75/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... and support the communities we call home If you enjoy helping people, staying active, and being ...

Showing results 21-40

Customer Support Associate information

See Midland, MI salary details

$10

$17

$24

How much do customer support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer support associate in Midland, MI is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.81 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Midland, MI?

The most popular types of Customer Support jobs in Midland, MI are:

What job categories do people searching Customer Support Associate jobs in Midland, MI look for?

The top searched job categories for Customer Support Associate jobs in Midland, MI are:

What cities near Midland, MI are hiring for Customer Support Associate jobs?

Cities near Midland, MI with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Midland, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,726 per year, or $17.2 per hour.

Customer Service Associate

Mister Car Wash

Saginaw, MI • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Mister Car Wash rating

7.0

Company rating: 7.0 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

170th of 370 rated vehicle maintenance


Job description

Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service.
Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.
As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special.
Why Join Mister?
  • Be part of an extraordinary team.
    Work where the energy is high and people are the heart of the business. Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun.
  • Supercharge your career growth.
    We're scaling nationally and investing in leadership at every level. Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook.
  • Make any day a payday.
    With same-day pay, you have access to your money as you earn it.
  • Enjoy amazing benefits.
    Mister team members enjoy PTO from day one and great benefits, including affordable medical, dental and vision, 401(k) match, tuition reimbursement, and more!

Your Day, the Mister Way
  • Greet every customer with a wave and a smile.
  • Enthusiastically sell our products and Unlimited Wash Club membership program.
  • Genuinely thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Ensure each customer leaves with a clean, dry, and shiny car.
  • Enjoy variety, hands-on work, and rewarding days.
  • Keep our sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

You'd Make a Great GSS If You...
  • Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Love working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Are open to feedback and learning new things.
  • Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what's needed.

Want to learn more about the role? Check out our Day in the Life video for an inside look at what it's like to work with us.
Simply copy and paste the link provided into your web browser: https://www.youtube.com/watch?v=Yv0kCFkGEiI
Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.

What Mister Car Wash employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Mister Car Wash logo

About Mister Car Wash

Sourced by ZipRecruiter

Working at Mister Car Wash is all about opportunity -to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Tucson, AZ, US

Year founded

1969

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