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Customer Support Associate Jobs in Miami, FL (NOW HIRING)

Frette

Support Associate

Bal Harbour, FL · On-site

$16.75 - $21.75/hr

The Support Associate is an integral part of the store team, acting as a key partner to management ... Partner with the Store Manager and Sales Specialists to prioritize customer sales and ensure ...

Frette

Support Associate

Miami Beach, FL · On-site

$16.75 - $21.75/hr

The Support Associate is an integral part of the store team, acting as a key partner to management ... Partner with the Store Manager and Sales Specialists to prioritize customer sales and ensure ...

Frette

Support Associate

Bal Harbour, FL · On-site

$16.75 - $21.75/hr

The Support Associate is an integral part of the store team, acting as a key partner to management ... Partner with the Store Manager and Sales Specialists to prioritize customer sales and ensure ...

Tory Burch

Support Associate

Sunrise, FL · On-site

$16.25 - $21/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch

Support Associate

Sunrise, FL · On-site

$16.25 - $21/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch

Support Associate

Sunrise, FL · On-site

$16.25 - $21/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch LLC

Support Associate

Sunrise, FL · On-site

$16.25 - $21/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail ...

Jackson Hewitt COO

Rehire Client Support Associate

Doral, FL · On-site

$16.75 - $23/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... Prior customer service or sales experience is preferred, but not required * Willingness to learn ...

AMC WHOLESALE INC.

Sales Support Associate

Hialeah, FL · On-site

$17.50/hr

Join AMC WHOLESALE INC. as a Sales Support Associate and be a vital part of our dynamic team in ... This role offers an exciting opportunity to assist in driving sales and ensuring customer ...

AMC WHOLESALE INC.

Sales Support Associate

Hialeah, FL · On-site

$17.50/hr

Join AMC WHOLESALE INC. as a Sales Support Associate and be a vital part of our dynamic team in ... This role offers an exciting opportunity to assist in driving sales and ensuring customer ...

CGI

Support Associate II

Miami, FL · On-site

$16.25 - $21/hr

Support Associate II Category: Business Analysis (functional and technical) Main location: United ... Resolve undeliverable mail items by contacting the customer and appropriately documenting all ...

AMC WHOLESALE INC.

Sales Support Associate

Hialeah, FL · On-site

$17.50/hr

Join AMC WHOLESALE INC. as a Sales Support Associate and be a vital part of our dynamic team in ... This role offers an exciting opportunity to assist in driving sales and ensuring customer ...

CGI

Support Associate II

Miami, FL · On-site

$16.25 - $21/hr

Support Associate II Category: Business Analysis (functional and technical) Main location: United ... Resolve undeliverable mail items by contacting the customer and appropriately documenting all ...

CGI Inc.

Support Associate II

Miami, FL · On-site

$16.25 - $21/hr

Support Associate II Category: Business Analysis (functional and technical) Main location: United ... customers in a front facing capacity, and have the ability to work as a team in a fast-paced ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Miami, FL

Customer Support Associate information

See Miami, FL salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer support associate in Miami, FL is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Miami, FL? The most popular types of Customer Support jobs in Miami, FL are:
What are popular job titles related to Customer Support Associate jobs in Miami, FL? For Customer Support Associate jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Miami, FL look for? The top searched job categories for Customer Support Associate jobs in Miami, FL are:
What cities near Miami, FL are hiring for Customer Support Associate jobs? Cities near Miami, FL with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,821 per year, or $19.1 per hour.

Bilingual Customer Support Associate

ttg Talent Solutions

Miami, FL • On-site

Full-time

Posted 6 days ago

Job description

Customer Support Associate
Location: Miami, FL (On-site)
Job Type: Temp to Perm
Schedule: Monday - Friday | 9:00 AM - 5:00 PM
Compensation: $23 - $27 per hour DOE
Start Date: ASAP

Position Summary
We are seeking a highly organized and customer-focused Customer Coordinator to join a growing customer support team. This position plays a key role in delivering exceptional service by coordinating customer requests, managing service orders, maintaining accurate documentation, and supporting operational processes from initial inquiry through invoicing.
The ideal candidate thrives in a fast-paced environment, communicates effectively with internal and external stakeholders, and demonstrates excellent attention to detail while managing multiple priorities.
Key Responsibilities
  • Serve as the primary point of contact for customer inquiries regarding products, services, and order status.
  • Coordinate customer service requests and service bookings while ensuring timely follow-up.
  • Identify opportunities to provide additional products or services through appropriate upselling and cross-selling.
  • Assist with proactive planning and coordination of customer service schedules.
  • Coordinate spare parts requests and related documentation.
  • Create and process customer orders, invoices, and supporting documentation using ERP systems.
  • Maintain accurate customer, order, and service data within company systems.
  • Monitor order progress and communicate updates to customers and internal teams.
  • Assist in resolving customer concerns, complaints, and non-conformance reports (NCRs), ensuring timely documentation and follow-up.
  • Ensure compliance with company procedures, quality standards, and operational guidelines.
  • Collaborate closely with sales, operations, and customer support teams to ensure a seamless customer experience.
  • Perform additional administrative and customer support duties as assigned.

Qualifications
  • High School Diploma or GED required; additional education in Business Administration or a related field is a plus.
  • Previous experience in customer service, customer support, order management, or administrative coordination preferred.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Customer-oriented mindset with strong problem-solving abilities.
  • Experience working with ERP systems (SAP experience preferred).
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
  • Ability to manage multiple priorities while maintaining accuracy and attention to detail.
  • Experience supporting service-based operations or technical products is a plus.
  • Ability to work collaboratively across departments.

At ttg, "We believe in making a difference One Person at a Time," ttg OPT.
#IND3