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Customer Support Associate Jobs in Memphis, TN (NOW HIRING)

IT Support Associate

Memphis, TN ยท On-site

$16.50 - $21.25/hr

Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems ... Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ...

Support Associate - Chico's

Collierville, TN ยท On-site

$15 - $19.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Southaven, MS

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Southaven, MS ยท On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

IT Support Associate

Memphis, TN ยท On-site

$16.50 - $21.25/hr

IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a ... Documents customer issues in call tracking system timely and accurately. * Assists real-time in the ...

Sales Support Associate III

Southaven, MS ยท On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Sales Support Associate III

Southaven, MS ยท On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

As a CBRE Contract Support, exceptional customer service is essential. The role will provide operational and financial support to the Account Leader and their team, working on a customer account ...

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Customer Support Associate information

See Memphis, TN salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer support associate in Memphis, TN is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.58 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Memphis, TN?

The most popular types of Customer Support jobs in Memphis, TN are:

What are popular job titles related to Customer Support Associate jobs in Memphis, TN?

For Customer Support Associate jobs in Memphis, TN, the most frequently searched job titles are:

What cities near Memphis, TN are hiring for Customer Support Associate jobs?

Cities near Memphis, TN with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Memphis, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,161 per year, or $17.9 per hour.

Hybrid Retirement Plan Support Specialist

100 Raymond James & Associates, Inc.

Memphis, TN โ€ข Hybrid

Full-time

Posted 10 days ago


Job description

Raymond James is seeking a hybrid Customer Support Associate in the Memphis area to assist Financial Advisors and internal teams with research and problem resolution. The role requires handling calls, emails, and counter information while adhering to regulatory guidelines and internal procedures. You will work a hybrid schedule with in-office days three per week in Memphis, TN, or Southfield, MI. Training lasts about three months, with start hours from 10:30 AM to 7:00 PM and mandatory overtime #J-18808-Ljbffr