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Customer Support Associate Jobs in Mars, PA (NOW HIRING)

Jackson Hewitt COO

Rehire Client Support Associate

PA · On-site

$15.75 - $21.50/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... Prior customer service or sales experience is preferred, but not required * Willingness to learn ...

Chico's FAS

Support Associate - Soma

Cranberry Township, PA · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Pittsburgh, PA

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Chico's

Pittsburgh, PA

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Chico's

Pittsburgh, PA

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Pittsburgh, PA

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Mars, PA

Customer Support Associate information

See Mars, PA salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer support associate in Mars, PA is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are popular job titles related to Customer Support Associate jobs in Mars, PA? For Customer Support Associate jobs in Mars, PA, the most frequently searched job titles are:
What cities near Mars, PA are hiring for Customer Support Associate jobs? Cities near Mars, PA with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Mars, PA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Rehire Client Support Associate

Jackson Hewitt COO

PA • On-site

$15.75 - $21.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Signing bonus
  • Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply!
What you need:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience is preferred, but not required
  • Willingness to learn and grow in a customer-focused role

Additional Perks:
  • Full-time and part-time positions are available
  • Flexible Schedule Options - Work that works for you!
  • Work Lotto (Win money for logged shifts)
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities are available for referring qualified candidates
  • Free continuing tax education
  • Opportunities for advancement within the organization
  • Employee referral program
  • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
  • 401k with Company Match (eligible to participate after working the first 1,000 hours)

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, "Jackson Hewitt" or the "Company," but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the "Company") are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the "Candidate Acknowledgment" set forth on the job posting.

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