Tempe, AZ · On-site
$26 - $28/hr
Make Mondays Worth It -- Join a Team That Gets It Customer Support Associate - Credit Card Services Location Tempe, AZ | Onsite COMPENSATION & SCHEDULE * $26.00-$28.00 per hour * Schedules Shift 1 - ...
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Tempe, AZ · On-site
$26 - $28/hr
Make Mondays Worth It -- Join a Team That Gets It Customer Support Associate - Credit Card Services Location Tempe, AZ | Onsite COMPENSATION & SCHEDULE * $26.00-$28.00 per hour * Schedules Shift 1 - ...
Mesa, AZ · On-site
$17.25 - $23.75/hr
The Role The Customer Support Associate is the entry point into TicketManager's on-shore Customer Support organization and is focused on building the foundational product knowledge, customer-service ...
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Mesa, AZ · On-site
$17.25 - $23.75/hr
The Role The Customer Support Associate is the entry point into TicketManager's on-shore Customer Support organization and is focused on building the foundational product knowledge, customer-service ...
Mesa, AZ · On-site
$17.25 - $23.75/hr
The Role The Customer Support Associate is the entry point into TicketManager's on-shore Customer Support organization and is focused on building the foundational product knowledge, customer-service ...
Mesa, AZ · On-site
$17.25 - $23.75/hr
The Role The Customer Support Associate is the entry point into TicketManager's on-shore Customer Support organization and is focused on building the foundational product knowledge, customer-service ...
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Scottsdale, AZ · On-site
$21/hr
Customer Support Representative - Home Office (HQ) or Hybrid (HQ and Remote work) Up to $3,000 ... As a privately held, family-owned company in business for over 58 years, we treat our associates as ...
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Scottsdale, AZ · On-site
$21/hr
Customer Support Representative - Home Office (HQ) or Hybrid (HQ and Remote work) Up to $3,000 ... As a privately held, family-owned company in business for over 58 years, we treat our associates as ...
$59K - $78K/yr
Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or ... managers, customers, and other technical support professionals is critical to successful ...
$59K - $78K/yr
Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or ... managers, customers, and other technical support professionals is critical to successful ...
Phoenix, AZ · On-site
$17 - $21.75/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Phoenix, AZ · On-site
$17 - $21.75/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Be Seen First
Mesa, AZ · On-site
$21/hr
Customer Support Representative - Home Office (HQ) or Hybrid (HQ and Remote work) Up to $3,000 ... As a privately held, family-owned company in business for over 58 years, we treat our associates as ...
Quick apply
Be Seen First
Mesa, AZ · On-site
$21/hr
Customer Support Representative - Home Office (HQ) or Hybrid (HQ and Remote work) Up to $3,000 ... As a privately held, family-owned company in business for over 58 years, we treat our associates as ...
Mesa, AZ · On-site
$16.75 - $21.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Mesa, AZ · On-site
$16.75 - $21.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Be Seen First
Phoenix, AZ · On-site
$21/hr
Customer Support Representative - Home Office (HQ) or Hybrid (HQ and Remote work) Up to $3,000 ... As a privately held, family-owned company in business for over 58 years, we treat our associates as ...
Quick apply
Be Seen First
Phoenix, AZ · On-site
$21/hr
Customer Support Representative - Home Office (HQ) or Hybrid (HQ and Remote work) Up to $3,000 ... As a privately held, family-owned company in business for over 58 years, we treat our associates as ...
$17 - $21.75/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
$17 - $21.75/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Mesa, AZ · On-site
$17 - $22/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Mesa, AZ · On-site
$17 - $22/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16.25 - $21/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16.25 - $21/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Chandler, AZ · On-site
$16.50 - $21.50/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Chandler, AZ · On-site
$16.50 - $21.50/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Tempe, AZ · On-site
$150 - $190/hr
The Role: Associate Director, Customer Support (Operations Center) As an Associate Director of the regional team, your role will be a combination of "getting your hands dirty" and management ...
Tempe, AZ · On-site
$150 - $190/hr
The Role: Associate Director, Customer Support (Operations Center) As an Associate Director of the regional team, your role will be a combination of "getting your hands dirty" and management ...
The Role: Associate Director, Customer Support (Operations Center) As an Associate Director of the regional team, your role will be a combination of "getting your hands dirty" and management ...
The Role: Associate Director, Customer Support (Operations Center) As an Associate Director of the regional team, your role will be a combination of "getting your hands dirty" and management ...
The Role: Associate Director, Customer Support (Operations Center) As an Associate Director of the regional team, your role will be a combination of "getting your hands dirty" and management ...
The Role: Associate Director, Customer Support (Operations Center) As an Associate Director of the regional team, your role will be a combination of "getting your hands dirty" and management ...
Chandler, AZ · On-site
$16.75 - $21.75/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Chandler, AZ · On-site
$16.75 - $21.75/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Phoenix, AZ · On-site
$17 - $21.75/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Phoenix, AZ · On-site
$17 - $21.75/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Tempe, AZ · On-site
$16.25 - $21/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Tempe, AZ · On-site
$16.25 - $21/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Scottsdale, AZ · On-site
$17.25 - $22.25/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Scottsdale, AZ · On-site
$17.25 - $22.25/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
$11.73 - $13.18
1% of jobs
$13.18 - $14.63
5% of jobs
$14.63 - $16.08
16% of jobs
$16.24 is the 25th percentile. Wages below this are outliers.
$16.08 - $17.53
23% of jobs
The median wage is $18.06 / hr.
$17.53 - $18.98
12% of jobs
$18.98 - $20.43
11% of jobs
$21.77 is the 75th percentile. Wages above this are outliers.
$20.43 - $21.88
7% of jobs
$21.88 - $23.33
9% of jobs
$23.33 - $24.78
7% of jobs
$24.78 - $26.23
5% of jobs
$26.23 - $27.68
3% of jobs
$11
$19
$27
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
The most popular types of Customer Support jobs in Maricopa, AZ are:
For Customer Support Associate jobs in Maricopa, AZ, the most frequently searched job titles are:
The top searched job categories for Customer Support Associate jobs in Maricopa, AZ are:
Cities near Maricopa, AZ with the most Customer Support Associate job openings:
Tempe, AZ • On-site
$26 - $28/hr
Full-time
Re-posted 11 days ago
Make Mondays Worth It — Join a Team That Gets It
Customer Support Associate – Credit Card Services
Location Tempe, AZ | Onsite
COMPENSATION & SCHEDULE
• $26.00–$28.00 per hour
• Schedules
Shift 1 - 5am-2pm
Shift 2 - 9:30am - 6:30pm
Shift 3 - 1pm - 10pm
Must be available to work every Saturday with rotating weekend coverage (1–2 weekend days as scheduled)
• W2 – Contract to Hire
• 5-week paid training program (3 weeks classroom + 2 weeks nesting); training schedule 7:00 AM–4:00 PM
ROLE IMPACT
The Customer Support Associate supports credit card customers in a high-volume, regulated banking environment. This role focuses on resolving inbound inquiries efficiently and accurately, often assisting customers impacted by fraud or scam activity. Success is measured by quality assurance scores, average handle time, and contact volume while delivering clear, professional communication in a fast-paced team setting.
• Manage approximately 60 inbound contacts per day via phone and support tickets, maintaining an average handle time goal of 8 minutes
• Provide support for credit card accounts and related financial products, including mortgages and student loans when applicable
• Assist customers who may be victims of fraud or scams, documenting details thoroughly and escalating as required
• Navigate ticketing and CRM systems to resolve cases end-to-end with accuracy and compliance
• Collaborate with supervisors and team leads to meet KPIs, including contact volume, average talk time, and quality standards (85% QA minimum expectation)
Minimum Qualifications
• 5 years of banking customer service experience, including credit card or consumer lending support
• Experience handling high-volume inbound calls in a regulated financial services environment
• Strong written and verbal communication skills with professional grammar and the ability to manage sensitive customer situations
Core Tools & Systems
• Zendesk or similar ticketing/case management systems
• Salesforce or comparable CRM platforms
• Mac OS and Google Workspace (G Suite)
• Internal knowledge base and documentation systems
Preferred Skills
• Experience supporting credit card fraud or scam-related cases
• Background with large financial institutions
• Self-starter mindset with the ability to thrive in structured, metric-driven environments
Legal Notice
This position requires successful completion of pre-employment screening, which may include a background check and drug screening in accordance with applicable laws.
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