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Customer Support Associate Jobs in Lexington, KY

chicosfas

Support Associate - Soma

Lexington, KY

$17 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Lexington, KY

$17 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Lexington, KY · On-site

$17 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Lexington, KY · On-site

$15 - $19.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Chico's

Lexington, KY

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Lexington, KY · On-site

$17 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Lexington, KY

$14.50 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Lexington, KY

Customer Support Associate information

See Lexington, KY salary details

$10

$17

$24

How much do customer support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer support associate in Lexington, KY is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.14 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Lexington, KY?

The most popular types of Customer Support jobs in Lexington, KY are:

What are popular job titles related to Customer Support Associate jobs in Lexington, KY?

For Customer Support Associate jobs in Lexington, KY, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Lexington, KY look for?

The top searched job categories for Customer Support Associate jobs in Lexington, KY are:

What cities near Lexington, KY are hiring for Customer Support Associate jobs?

Cities near Lexington, KY with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Lexington, KY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,376 per year, or $17.5 per hour.

Remote Customer Support Associate - Online

Globe Life AIL - Lisa Russel

Richmond, KY • On-site

$13.50 - $18.50/hr

Other

Medical, Life, Retirement

Posted 6 days ago

Job description

Now Hiring: Remote Client Representatives (U.S. Residents Only)

Location: 100% Remote

Step into a career built on stability, service, and long-term opportunity. Since 1951, we have proudly supported working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.

As part of a growing, mission-driven organization, we are seeking motivated, relationship-focused individuals who enjoy helping others and building meaningful client connections through secure Zoom virtual appointments from home.

This is an excellent opportunity for individuals seeking a flexible remote career with professional growth, mentorship, and long-term earning potential.

About Us
  • Proud parent company: Globe Life
  • Essential business with 20%+ growth last year, even during challenging economic conditions
  • Serving clients throughout the United States and Canada
  • Mission-focused organization dedicated to protecting working families
Requirements • Responsibilities • Rewards 🌎 100% Remote Work

Work from home with flexibility, structure, and ongoing support in a fully virtual environment.

💰 Weekly Pay + Performance Bonuses

Earn reliable weekly income with additional incentives tied to consistency, growth, and performance.

📈 Long-Term Growth Potential

Build residual income opportunities through ongoing client relationships and renewals.

❤️ Comprehensive Benefits
  • Health insurance reimbursement program
  • Company-supported life insurance coverage
  • Retirement planning options
📚 Full Training & Mentorship

No prior insurance experience required. We provide professional training, mentorship, and leadership development for coachable, motivated individuals.

⏰ Flexible Scheduling

Create a personalized schedule while maintaining clear expectations and growth opportunities.

Key Responsibilities
  • Conduct virtual client consultations through Zoom and phone communication
  • Build and maintain long-term client relationships
  • Assist clients with benefit information, coverage questions, and policy support
  • Deliver professional, solution-focused customer service
  • Maintain accurate communication and follow-up records
  • Participate in ongoing training and professional development sessions
What We’re Looking For

Successful candidates typically demonstrate:

  • Clear and professional communication skills
  • Basic computer proficiency and comfort with Zoom-based meetings
  • Strong work ethic and commitment to client service
  • Positive, outgoing, and professional attitude
  • Effective time management and ability to work independently
  • Adaptability and willingness to learn

Leadership or management experience is helpful, but not required.

Why Join AO?

AO is built on mentorship, stability, flexibility, and purpose. We believe in supporting individuals who are motivated to grow professionally while making a meaningful difference in the lives of families nationwide.

Here, your effort is recognized, your growth is supported, and your success has no ceiling.

Interview Process

All interviews are conducted through Zoom video conferencing to provide a convenient, professional, and streamlined experience for all applicants.

Take the Next Step

If you’re looking for a stable, rewarding work-from-home opportunity with long-term growth potential, we encourage you to apply today.

👉 Join AO and become part of a legacy dedicated to protecting families and building futures—generation after generation.

Apply