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Customer Support Associate Jobs in Independence, MO

Mead Lumber

Sales Support Associate

Grandview, MO

$15 - $25/hr

The Sales Support Associate plays a vital role in supporting both our sales team and retail ... Your contributions will help drive sales growth, ensure customer satisfaction, and create a ...

Mead Lumber

Sales Support Associate

Grandview, MO · On-site

$16.75 - $21.50/hr

The Sales Support Associate plays a vital role in supporting both our sales team and retail ... Your contributions will help drive sales growth, ensure customer satisfaction, and create a ...

ORANGE EV LLC

Sales Support Associate

Kansas City, KS · On-site

$16 - $20.75/hr

You will provide support throughout the entire life cycle of a customer, helping drive repeat business and a great brand experience. Position Responsibilities * Be a key point of contact for ...

Cetera Investors

Sales Support Associate

Kansas City, KS · On-site

$16.50 - $21.25/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Strong verbal communication skills with a customer-service focus * Strong organizational skills

Cetera Investors

Sales Support Associate

Kansas City, KS · On-site

$16.50 - $21.25/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Strong verbal communication skills with a customer-service focus * Strong organizational skills

Foresters Financial

Sales Support Associate

Kansas City, KS · On-site

$16.50 - $21.25/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Strong verbal communication skills with a customer-service focus * Strong organizational skills

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Independence, MO

Customer Support Associate information

See Independence, MO salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer support associate in Independence, MO is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.06 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Independence, MO?

The most popular types of Customer Support jobs in Independence, MO are:

What are popular job titles related to Customer Support Associate jobs in Independence, MO?

For Customer Support Associate jobs in Independence, MO, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Independence, MO look for?

The top searched job categories for Customer Support Associate jobs in Independence, MO are:

What cities near Independence, MO are hiring for Customer Support Associate jobs?

Cities near Independence, MO with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Independence, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,960 per year, or $18.2 per hour.

Sales Support Associate

Mead Lumber Company Inc

Grandview, MO

$16.75 - $21.50/hr

Full-time

Re-posted 7 days ago

Mead Lumber rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

8th of 51 rated home improvement retailers

Job description

Company Overview: Grandview Millwork, a Mead Lumber Company, is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?
  • Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
  • Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
  • Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

    Job Summary: The Sales Support Associate plays a vital role in supporting both our sales team and retail operations. In this dual role, you will assist our Outside Sales Representatives (OSRs) by managing customer accounts and orders, while also helping customers at the retail counter by providing expert advice on building materials and assisting with purchases. Your contributions will help drive sales growth, ensure customer satisfaction, and create a positive shopping experience.

    Key Responsibilities:

    • Oversee daily operations including ordering, stocking, merchandising, and inventory control.

    • Input orders and quote material lists accurately.

    • Assist customers with product selection and provide excellent service.

    • Write tickets for stock and special orders.

    • Work closely with outside sales staff and support their accounts.

    • Monitor open orders and ensure timely completion.

    • Set up loads with dispatch and coordinate deliveries and credit pick-ups.

    • Process confirmations, invoices, and credits.

    • Maintain a clean, organized sales floor.

    • Operate cash register accurately.

    Desired Skills, Knowledge, and Qualifications:
    • High school diploma or GED required.
    • 1-3 years of relevant experience preferred, but not required.
    • Experience in construction or construction sales is a plus.
    • Familiarity with BizTrack is a plus.
    • Ability to analyze problems, identify root causes, and implement solutions.
    • Strong verbal and written communication skills.
    • Ability to assess situations, prioritize tasks, and make timely decisions.
    • Ability to maintain confidentiality of sensitive information.
    • Comfortable using office equipment such as computers, calculators, phones, copiers, etc.
    • Professional, timely, and considerate with excellent customer service skills.
    • Able to operate and manage a cash register accurately and process large amounts of information.

    Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer. We also offer our employees competitive pay as well as the benefits listed below:

    Additional Benefits Include:
    • Medical, Dental, and Vision Plans
    • 100% Employer Paid Group Term Life, AD&D, and STD
    • Additional Voluntary Life, AD&D, and LTD
    • Paid Time Off & Holiday Pay
    • Flexible Spending Accounts
    • 401(k) Plan
    • Scholarship & Tuition Assistance Programs
    • Employee Assistance Program

    Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.

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