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Customer Support Associate Jobs in Depue, IL (NOW HIRING)

TJX Companies

Merchandise Associate

Peru, IL · On-site

$15 - $15.50/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise Associate

Peru, IL

$15 - $15.50/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Walgreens

Pharmacy Customer Service Associate

Peru, IL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Assists and supports Pharmacy Department on inventory management activities, such as, ordering ...

Walgreens

Pharmacy Customer Service Associate

Peru, IL · On-site

$16 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Assists and supports Pharmacy Department on inventory management activities, such as, ordering ...

Walgreens

Pharmacy Customer Service Associate

Kewanee, IL · On-site

$16 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Assists and supports Pharmacy Department on inventory management activities, such as, ordering ...

Van Packer

Customer Development Representative

Buda, IL · On-site

$21 - $25/hr

Associate's or Bachelor's degree in Business, Sales, Marketing, Communications, or a related field (or equivalent experience). * Prior experience in customer service, sales support, inside sales ...

New

Colours Inc

Warehouse Associate

Peru, IL · On-site

$15 - $17.75/hr

We pride ourselves on reliable delivery, technical expertise, and a commitment to helping our customers succeed. The Warehouse Associate is responsible for supporting daily warehouse and store ...

Ollie's

IT Support Specialist I

Princeton, IL · On-site

$23 - $28/hr

... customer service to all building executives, managers, and associates. · Complete setup and ... at the Support Center and Distribution Center buildings. · Complete any additional ...

GAF

Warehouse Associate III

Peru, IL · On-site

$15 - $17.75/hr

Experience supporting logistics, customer care and business goals Required General Knowledge ... Already be a Warehouse Associate II Physical Demands * Stationary Position - Frequently * Move ...

Gaf

Warehouse Associate III

Peru, IL

$15 - $17.75/hr

Experience supporting logistics, customer care and business goals Required General Knowledge ... Already be a Warehouse Associate II Physical Demands * Stationary Position - Frequently * Move ...

COLOURS INC

Warehouse Associate

Peru, IL · On-site

$15 - $17.75/hr

We pride ourselves on reliable delivery, technical expertise, and a commitment to helping our customers succeed. Position Summary: The Warehouse Associate is responsible for supporting daily ...

COLOURS INC

Warehouse Associate

Peru, IL · On-site

$15 - $17.75/hr

We pride ourselves on reliable delivery, technical expertise, and a commitment to helping our customers succeed. Position Summary: The Warehouse Associate is responsible for supporting daily ...

Five Below

Sales Associate

Peru, IL · On-site

$13.25 - $17.75/hr

... customer feedback in a timely manner. * Support team and company goals: Collaborate with the team ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Peru, IL · On-site

$13.25 - $17.75/hr

... customer feedback in a timely manner. * Support team and company goals: Collaborate with the team ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Rural King

Firearms Associate (Illinois)

Peru, IL

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...

Rural King

Firearms Associate (Illinois)

Peru, IL · On-site

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Depue, IL

Customer Support Associate information

See Depue, IL salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer support associate in Depue, IL is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.69 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What cities near Depue, IL are hiring for Customer Support Associate jobs?

Cities near Depue, IL with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Depue, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,940 per year, or $19.7 per hour.

Merchandise Associate

TJX Companies

Peru, IL • On-site

$15 - $15.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.
  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3940 Route 251
Location:
USA Marshalls Store 0239 Peru IL
This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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