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Customer Support Associate Jobs in Columbus, GA (NOW HIRING)

Customer Service Associate

Lagrange, GA · On-site

$11.25 - $15.50/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate I

Buena Vista, GA · On-site

$13.50 - $18.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Midland, GA · On-site

$13 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Ellaville, GA · On-site

$13.50 - $18.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Pine Mountain, GA · On-site

$10.75 - $15/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Fort Mitchell, AL · On-site

$12.75 - $17.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Seale, AL · On-site

$12.75 - $17.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Cusseta, GA · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Lagrange, GA · On-site

$11.25 - $15.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Valley, AL · On-site

$12.25 - $17/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Lanett, AL · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Manchester, GA · On-site

$15 - $20.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Columbus, GA · On-site

$13 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Phenix City, AL · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Columbus, GA · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Phenix City, AL · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Cusseta, GA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Columbus, GA · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Showing results 21-40

Customer Support Associate information

See Columbus, GA salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer support associate in Columbus, GA is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Columbus, GA? The most popular types of Customer Support jobs in Columbus, GA are:
What are popular job titles related to Customer Support Associate jobs in Columbus, GA? For Customer Support Associate jobs in Columbus, GA, the most frequently searched job titles are:
What cities near Columbus, GA are hiring for Customer Support Associate jobs? Cities near Columbus, GA with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,268 per year, or $17.9 per hour.

Customer Service Associate

Big Lots

Lagrange, GA • On-site

$11.25 - $15.50/hr

Part-time

Re-posted 17 days ago


Big Lots rating

5.0

Company rating: 5.0 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

605th of 732 rated retailers


Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
Summary
As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
• Retail store environment where extended periods of standing are required
• Retail store stockroom environment subject to fluctuations in temperature
• Frequent lifting and maneuvering of merchandise and displays.
• Exposure to dust and extreme temperatures while unloading trailers.
• Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Big Lots

Sourced by ZipRecruiter

Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westerville, OH, US

Year founded

1967