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Customer Support Associate Jobs in Chester, VA (NOW HIRING)

Hayes Company LLC

Warehouse Lead

Sandston, VA · On-site

... customer needs. Essential Duties and Responsibilities * Support associate engagement through training, cross-functional collaboration, and teamwork. * Provide day-to-day task leadership for ...

Hayes Company LLC

Warehouse Lead

Sandston, VA · On-site

... customer needs. Essential Duties and Responsibilities * Support associate engagement through training, cross-functional collaboration, and teamwork. * Provide day-to-day task leadership for ...

Wawa

Customer Service Associate

Colonial Heights, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Hopewell, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Colonial Heights, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Richmond, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Sandston, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Midlothian, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Henrico, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Midlothian, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Midlothian, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa

Customer Service Associate

Richmond, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Richmond, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa, Inc.

Customer Service Associate

Mechanicsville, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

Wawa

Customer Service Associate

Chester, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ...

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Showing results 41-60

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Chester, VA

Customer Support Associate information

See Chester, VA salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer support associate in Chester, VA is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.25 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Chester, VA?

The most popular types of Customer Support jobs in Chester, VA are:

What job categories do people searching Customer Support Associate jobs in Chester, VA look for?

The top searched job categories for Customer Support Associate jobs in Chester, VA are:

What cities near Chester, VA are hiring for Customer Support Associate jobs?

Cities near Chester, VA with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Chester, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $38,312 per year, or $18.4 per hour.

Warehouse Lead

Hayes Company LLC

Sandston, VA • On-site

Full-time

Re-posted 12 days ago

Job description

     .

Job Posting TitleWarehouse Lead

Position Summary

The Warehouse Lead role supports warehouse operations by coordinating workflows, monitoring quality and inventory integrity, and supporting associate engagement. This position provides day-to-day task leadership on the floor to ensure operational efficiency, compliance, and continuous improvement while meeting business and customer needs.


Essential Duties and Responsibilities

  • Support associate engagement through training, cross-functional collaboration, and teamwork.
  • Provide day-to-day task leadership for associates on shift, including assigning work and providing real-time coaching and feedback.
  • Monitor work plans, workloads, and progress to ensure deadlines, productivity, and quality standards are met.
  • Identify and resolve delays or operational issues to maintain schedule adherence.
  • Perform quality assurance and inventory integrity functions such as slot profiling, inventory adjustments, cycle counts, audits, and process validation.
  • Manage exceptions including damages, strays, outside storage, close-date product tracking and reporting, and hazardous material processing.
  • Ensure inventory accuracy for inbound receipts and outbound shipments to internal and external customers.
  • Lead the implementation and execution of quality assurance guidelines and inventory control programs.
  • Analyze operational data and reports to identify trends, risks, and improvement opportunities.
  • Collaborate with managers and coworkers to develop and implement process improvements.
  • Demonstrate and enforce compliance with company policies, procedures, and standards of ethics and integrity, including use of the Open Door Policy.
  • Assist management with identifying and addressing ethical, safety, and compliance issues.
  • Support associates through change, new processes, and evolving business needs.


Required Qualifications

  • High school diploma or equivalent required.
  • Experience in warehouse, inventory control, logistics, or distribution operations.
  • Demonstrated ability to lead tasks, solve operational problems, and adapt to change.
  • Working knowledge of inventory systems, quality audits, and warehouse safety practices.


Physical Demands