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Customer Support Associate Jobs in Chelan, WA (NOW HIRING)

NCW Libraries

Library Assistant

Coulee City, WA · On-site

$17.99/hr

Provides prompt, courteous support to internal and external customers. * Pulls, sorts and processes ... Ability to establish and maintain effective working relationships with associates, patrons, and the ...

Albertsons

Fresh Cut Produce Clerk

Chelan, WA · On-site

$15 - $18/hr

Customer Service: Friendly and helpful attitude with the ability to assist customers and ... Willingness to support fellow associates and contribute to a positive store culture. Why you will ...

Eaton

Lead Field Service Electronics Technician

Ephrata, WA · On-site

$69K - $101K/yr

Support from a robust internal infrastructure including 24-hour Customer, Technical and Factory ... Associate's degree in electrical or electronics from an accredited institution, current enrollment ...

CVCH

Addiction Counselor - Chelan

Chelan, WA · On-site

$45K - $61K/yr

... support toward positive health-related behaviors. 3. Provides assessment, information and ... Associate's Degree in chemical dependency, addiction studies, human services, or related field is ...

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Showing results 21-26

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Chelan, WA

Customer Support Associate information

See Chelan, WA salary details

$12

$20

$28

How much do customer support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support associate in Chelan, WA is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.12 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What cities near Chelan, WA are hiring for Customer Support Associate jobs?

Cities near Chelan, WA with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Chelan, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,693 per year, or $20 per hour.

Library Assistant

NCW Libraries

Coulee City, WA • On-site

$17.99/hr

Full-time

Re-posted 11 hours ago

Job description

Job Title:Library Assistant
Position Type:Non-regular, (Substitute)
Hours: On-Call (Flexible to work evening and weekends)

Limited to69 hoursper month
Wage:$17.99 per hour
Bargaining Unit:Not represented
Benefits:WA State paid sick leave accruals only

Position Summary
Performs intermediate skilled human support providing assistance with daily duties at a branch library in a substitute capacity. Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the supervision of the Branch Supervisor of the Branch, Branch Librarian and Area Manager.

Essential Duties & Responsibilities

  • Provides prompt, courteous support to internal and external customers.
  • Pulls, sorts and processes circulation materials and supplies, assesses materials for weeding, performs data entry for a variety of transactions into the appropriate system.
  • Pull, sorts, and processes circulation materials and supplies, assesses materials for weeding, performs data entry for a variety of transactions into the appropriate system.
  • Processes returned circulation materials, requests, and fills orders; receives payments, and answers reference questions.
  • Provides guidance with technological issues and assists patrons in the use of electronic equipment and databases.
  • Models professionalism for colleagues and promotes a positive organizational culture by word and example.
  • Organizes, arranges, and shelves materials as needed.
  • Assists in library opening and closing procedures.
  • Manages difficult patron situations in a calm, professional manner.
  • Promotes teamwork, collaboration, and inclusion.
  • Stays abreast of library policy and procedure.
  • Possesses knowledge and the ability to promote library advocacy and intellectual freedom.
  • Resolves patron complaints or challenges.
  • Issues library cards.
  • Prioritizes the learning of new technologies.
  • Other duties as assigned.

Required Qualifications:
Education & Experience

  • High School Diploma or GED
  • Customer Service Experience

Ability to

  • Ability to establish and maintain effective working relationships with associates, patrons, and the general public.
  • Ability to exercise initiative and independent judgement and to work independently or as part of a team.
  • Ability to interact with a diverse population and establish and maintain effective working relationships with associates and the public.
  • Ability to effectively communicate with staff and patrons.

Knowledge of

  • General knowledge of office procedures, equipment and record keeping.
  • General knowledge of library policies and
  • General knowledge of and interest in books and reader interest levels.
  • General knowledge of library circulation
  • Strong written and oral communication skills.
  • Strong comfort level with basic computer and technological

Work Environment & Physical Demands

  • Normally seated, standing or walking at will.
  • Normal physical activity including some bending, pushing, pulling, and lifting and carrying, which may range up to 45 lbs. upon occasion.
  • Keyboarding and working at a computer monitor for extended periods required.
  • Phone usage, reading, speaking, and listening.
  • Interaction with library system staff, library customers, other libraries, agencies and organizations, or vendors will be necessary to resolve situations or problems.
  • Specific vision abilities required by this job include close vision and ability to adjust focus.
  • The noise level in the work environment is usually moderate.

Special Requirements

  • Fluency in English and Spanish preferred.
  • Must pass and maintain a criminal background check.
  • Must sign up for direct deposit, if not already using direct deposit.
  • Must pass two NorthStar Digital Literacy assessments (print the completion certificate, candidates may take it more than once)https://www.digitalliteracyassessment.org/#take-assessment
    • Basic Communication Skills
    • Internet Basics

Equal Opportunity Employer:
NCW Librariesis an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applicants from all walks of life and are committed to supporting diverse talent. We ensure all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by law. If you need assistance or accommodation during the application process due to a disability, please contact us atHR@ncwlibraries.org.

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