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Customer Support Associate Jobs in Cary, NC (NOW HIRING)

Corning

Maintenance Support Associate

Durham, NC · On-site

$15.50 - $21.25/hr

Corning's businesses are ever-evolving to best serve our customers, industries, and consumers ... Coordinates maintenance resources in support of operational priorities. This includes partnering ...

Corning

Maintenance Support Associate

Durham, NC · On-site

$15.50 - $21.25/hr

Corning's businesses are ever-evolving to best serve our customers, industries, and consumers ... Coordinates maintenance resources in support of operational priorities. This includes partnering ...

Corning

Maintenance Support Associate

Durham, NC · On-site

$15.50 - $21.25/hr

... customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile ... Coordinates maintenance resources in support of operational priorities. This includes partnering ...

Tapestry, Inc.

Sales Support Associate I

Durham, NC · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Temporary Sales Support Associate

Smithfield, NC · On-site

$14.75 - $19/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate I

Smithfield, NC

$14.75 - $19/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate I

Smithfield, NC · On-site

$14.75 - $19/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate I

Durham, NC · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Temporary Sales Support Associate

Smithfield, NC · On-site

$14.75 - $19/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Cary, NC

Customer Support Associate information

See Cary, NC salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer support associate in Cary, NC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.39 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Cary, NC?

The most popular types of Customer Support jobs in Cary, NC are:

What are popular job titles related to Customer Support Associate jobs in Cary, NC?

For Customer Support Associate jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Cary, NC look for?

The top searched job categories for Customer Support Associate jobs in Cary, NC are:

What cities near Cary, NC are hiring for Customer Support Associate jobs?

Cities near Cary, NC with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Cary, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 17% Part Time, 5% Temporary, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Support Associate - Seasonal

Stand Out for Good, Inc

Durham, NC

$14.50 - $16.75/hr

Part-time

Retirement

Re-posted 20 hours ago

Altar'd State rating

4.9

Company rating: 4.9 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

87th of 104 rated fashion retailers

Job description

145 - Streets at Southpoint - Durham, NCWho Are We?

Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.

Our Mission

"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position Overview: Brand Representative(Sales Associate)


Reporting to the Store Leadership, theBrand Representative(Sales Associate) drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual sales associate goals, which support store goals.

What We Offer

  • Competitive base pay

  • Generous associate discount

  • 401k with company match

  • Advancement opportunities

People

  • Provides excellent guest service by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards

  • Acknowledges, interacts and builds relationships with guests; creates guest loyalty

  • Consistently receives positive, unsolicited guest feedback

  • Communicates effectively with store management and guests

  • Treats others fairly, with respect, and values differences; does not pass judgment on potential guests

  • Supports an environment of learning and trust by acting as a positive role model for all fellow sales associates

Process

  • Completes opening/closing procedures and sales associate tasks as directed by management with a guest focus

  • Is able to locate merchandise effectively and maintain organization

  • Is able to perform register transactions quickly and efficiently

  • Is able to process transactions accurately, as well as handle cash and provide change without error

  • Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets

  • Maintains a safe work environment and reports any potential hazards to leadership

  • Participates and assists in the preparation for the stores' inventory

  • Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business

Presentation

  • Assists in the construction of merchandising and window displays

  • Maintains a clean and presentable store environment

  • Represents the brand by adhering to appropriate standards of dress and grooming

Qualifications

  • Brand Representatives(Sales Associates) must be at least 18 years of age

  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

  • #73 in Fortune 100 Best Companies to Work For 2023

  • #4 in Fortune Best Workplaces in Retail 2022

  • #93 in Best Workplaces for Millennials 2023

  • #34 in Fortune Best Workplaces for Women 2022

What Altar'd State employees say

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