ZipRecruiter

Log In

1

Customer Support Associate Jobs in Cary, NC (NOW HIRING)

Chico's FAS

Support Associate - Chico's

Mebane, NC · On-site

$14.75 - $19/hr

Position Objective The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is ...

Chico's FAS

Support Associate - Chico's

Mebane, NC · On-site

$14.75 - $19/hr

Position Objective The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is ...

Tory Burch

Support Associate

Mebane, NC · On-site

$14.75 - $19/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Chico's FAS

Support Associate - Chico's

Smithfield, NC · On-site

$14.75 - $19/hr

Position Objective The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is ...

Chico's FAS

Support Associate - Chico's

Smithfield, NC · On-site

$14.75 - $19/hr

Position Objective The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is ...

Tory Burch LLC

Support Associate

Mebane, NC · On-site

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail ...

Chico's FAS, Inc.

Support Associate - Chico's

Durham, NC · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Durham, NC

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Smithfield, NC · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Durham, NC · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Durham, NC · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

next page

Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Cary, NC

Customer Support Associate information

See Cary, NC salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer support associate in Cary, NC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.39 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Cary, NC?

The most popular types of Customer Support jobs in Cary, NC are:

What are popular job titles related to Customer Support Associate jobs in Cary, NC?

For Customer Support Associate jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Cary, NC look for?

The top searched job categories for Customer Support Associate jobs in Cary, NC are:

What cities near Cary, NC are hiring for Customer Support Associate jobs?

Cities near Cary, NC with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Cary, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 17% Part Time, 5% Temporary, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Front Desk & Customer Support Associate

Tata Consultancy Services

Durham, NC • On-site

$50K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

176th of 226 rated it services

Job description


Position: Front Desk & Customer Support Associate

Location: Durham, NC (Onsite)

Duration: FTE/ Direct Hire/ Full Time

Salary: $50k + Benefits


Looking for candidates with showroom, retail store, front desk, customer service, sales, cashier, or receptionist experience who are comfortable working in any of the following shifts in Durham, NC:


  • 7:00 AM - 3:30 PM
  • 11:00 AM - 7:30 PM
  • 12:30 PM - 9:00 PM


Candidates from any of these backgrounds are acceptable.


TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

What Tata Consultancy Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply